Panini Kabob Grill - Mission Viejo

This restaurant accepts too many take out orders in expense of sacrificing people who dine in ! The managers in this branch are treat customers who dine in as if they’re their enemies .If customer expresses issues regarding food quality or portion instead of correcting their chefs and kitchen , they fight with customers in front of other people and roll their eyes away.My daughter ordered their salmon kabob with salad and rice .When she was flaking her salmon , she found 2 fish bones which she could have swallowed and end up choking and heading to hospital .Thankfully God forbid this from happening to us and she found them .Aside from this , one the pieces out of 5 was very old as she could tell by texture and taste .It seems they mix their old meat with fresh ones in the skewers to have people consume the old fish so they wouldn’t have any waste ! Also one of her pieces was totally raw in the middle .So out of 5 , one was old spoiled fish ,one was raw and 3 were average quality without any taste .My daughter’s salad had big trashy dark green outer leaves of Romain and few very thin slices of avocados that were brown.In their advertisements in social media and in their website what they display is a salad with inner pale leaves of Roman lettuce that are fresh and crunchy with half of fresh looking avocado but what they actually serve to customer is nothing similar to what they advertise.My son’s brown rice was old and very oily .I could tell they had reheated the rice in oil .Aside from quality issues which can happen in any restaurant , the major issue in this branch is their managers and chefs .Instead of improving their service to keep customers happy to come back , they treat customers in a way to feel not happy to dine their anymore !

Atmosphere: 1

Food: 1

Service: 1

Poor service...told our order would be ready in 15 minutes for takeout. We waited 45 minutes before our food was ready. Definitely NOT worth the wait (falafel and beef kabob). Stay away!

Atmosphere: 1

Food: 1

Service: 1

The quality of food , rice and salad in panini restaurant is extremely poor.It’s nothing close to what they advertise in social media and in their website photos .Although it looks healthy and reasonably priced from outside , the quality of meat , rice and produce they serve in their dishes is extremely poor.
Their rice is either old and cold or raw !
Salads are made with trashy leaves and spoiled avocados.The portion is also way less then what they advertise at least in instagram.
Mediterranean restaurant with all Mexican/ Spanish chefs and managers who are not familiar with Mediterranean cuisine can’t provide the food that is expected to receive in a Mediterranean restaurant.Same way you can’t expect a Mexican restaurant to be very well handled by other then Mexican chefs .

Atmosphere: 1

Food: 1

Service: 1

We ordered chicken kebab with Romain, avocado salad, and brown rice. Everything was excellent!

Food: 5

Service: 5

This was well beyond our expectations. The chicken pesto panini, the chicken, the rice, and everything was so good! And then pleasant service and good speed to top it off. Would recommend!

Atmosphere: 5

Food: 5

Service: 5

We would come here at least once a week. The service was not very good not accommodating at all when we would order big family meals. Not sure what is going on with the service and management.
Couldn't even substitute for rice as a side even though the menu states for substitutes at additional charge.
They dont even follow through.

Atmosphere: 1

Food: 1

Service: 1

Generous portion

Atmosphere: 4

Food: 5

Service: 5

Always great. I get it as takeout for family parties all the time. Everyone loves it

Atmosphere: 5

Food: 5

Service: 5

Yesterday eve when coming back from work the couple I was with decided to stop by this mall Caleidoscope. As we were looking for a place to eat I didnt know they'd be stopping here. Apparently his wife was craving for Mediterranean food. While walking in the parking I noticed that there was a Mediterranean place and decided to go. When we arrived at first glance the place is amazing, with a clean and large patio, very romantic reddish string lights on the ceiling, ceiling fans and even heater. Inside a very large dining room, very neat and clean. workers are very friendly and welcoming, Diana who was the person helping us was super nice, friendly and patience, she explained really good the menu and options we could take, she didn't even rush us to order despite the questions we asked her, she was really helpful such a great service from her. We had the family pack which had 3 skewers, choice of basmati rice or another rice and 2 salads however if paying extra bucks we can substitute one skewer for salmon or shish kabob. They also ordered a bottle of wine which Diana opened ,was pouring and refilling too. After placing the order it didn't take too long, first we got the strawberry salad and it was delicious. The portions are huge and I mean huge. Now as everyone knows when ordering food, wine and dessert prices are going to jump a bit high expecting to pay between 25 to 40 per person plus tip if the bill is splited. But is totally worth it. At the end they ordered tiramisu, as I was very satisfied with the meal I couldn't get anything anymore but it looks really delicious. Highly recommend the food from this place. Just remember the portion is huge, must be famish to finish it.

Atmosphere: 5

Food: 5

Service: 5

Delicious food, varied menu, fair prices,great portions,attentive wait staff,nice decor! What more could you ask for? Maybe parents and grandparents who take their kids outside when they start screaming!

Atmosphere: 5

Food: 5

Service: 5

Nice place 👍

Atmosphere: 5

Food: 5

Service: 5

Meal was good but kind of pricey! And they don't give you naan bread. my wife and I agree that it was very good and we would have it again

Atmosphere: 4

Food: 5

Service: 5

One of my favorite places for takeout / delivery family dinners. They do a great family meal with trays of rice, kabobs, salads and pasta. Portions are generous and it's very kid friendly. They will also deliver the family meals hot which is great.

Atmosphere: 3

Food: 5

Service: 4

Picked up a to go order

Atmosphere: 4

Food: 4

Service: 4

First time here and everyone greeted us with warm smiles and friendly hellos. The service was great as was the food. the portion size was great and we have plenty of left overs. prices were very reasonable and definitely willbe going back again soon.

Atmosphere: 4

Food: 5

Service: 5