Riptide Rockin' Sushi & Teppan Grills

Food was good the service is the problem, took 20 mins to get our check, and that’s after I flag down someone.

Atmosphere: 3

Food: 4

Service: 2

Veggies are good, it's a typical salty and buttery taste of teppanayaki food. The riptide steak reminds me cardboard, it doesn't have taste (I ordered medium temperature).

Atmosphere: 4

Food: 3

Service: 5

Super understaffed. The staff that was there was trying really hard but just couldn't keep up with demand on a busy Saturday night. It was very apparent they needed more servers and more kitchen help. Nothing "Rockin'" about the atmosphere, it was just loud and super hot.

Atmosphere: 2

Food: 5

Service: 3

The front desk staff was rude and disorganized, leaving us waiting over 30 minutes despite having reservations. The Teppanyaki experience was dreadful—the chef was rude, obnoxious, and rushed through the entire process, which should have been fun, interactive, and entertaining. Overall, the service was terrible from start to finish. They were out of scallops and lobster, and the strict menu selections couldn't be altered to accommodate for the missing items. The amount of money that I spent at this restaurant was not worth it! Benihana’s is 100% better in all categories. It's unfortunate that the service and food quality have declined over time, as this used to be a cherished family tradition for birthdays and special occasions.

Atmosphere: 2

Food: 2

Service: 1

I've been coming here for 15 years and Riptide used to be so much better. No longer has the same feel inside nor level of service. Feels like a decent option for a nice dinner if you're aged 16-21 but there are much better options around.

I would recommend many places for sushi, there are way better bar options, and if you want a teppanyaki experience come in with low expectations.

Atmosphere: 4

Food: 3

Service: 2

Bad, and we won’t be going back especially now that we’ve found Ichibiri.
$4.50 extra for fried rice
Footrests are too high on high-top chairs.
My wife complained that the food was inedibly salty.
My chicken teriyaki (wife got sushi) took way too long to prepare.
Plus, there are the escalators at Kaleidoscope that never work.

Atmosphere: 2

Food: 2

Service: 3

The hibachi is great. The fried rice is always to die for.

Update 2024.11.09
Oh my goodness, 2 hr wait just to get salad and soup from teppin after waiting 1 hr to order. And then 2 1/2 hr to get our food. There were children that were literally crying b/c they were hungry.

Atmosphere: 4

Food: 5

Service: 5

Always a great place to eat!!

It can be a bit loud at times, but there is a bar, a sushi bar and the traditional tepenyaki style dinner tables for a fun and exciting experience while dining.

The volume could very well just be a sign of my aging, but there is never a dull moment! My future wife and I frequent this location and it's always been great food and wonderful hospitality at all times!

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Crab Stuffed Jalapenos, Exy Mutha Roll

Bri and David took care of us tonight for our anniversary. I’ve been coming to this location for over 10 years now, but tonight really earned the 5 stars!

Atmosphere: 5

Food: 5

Service: 5

We ate well and the atmosphere was super pleasant! It's worth knowing! ❤️

Atmosphere: 3

Food: 4

Service: 4

Chip a tooth something sushi

Atmosphere: 2

Food: 1

Service: 5

The sushi is excellent here so I definitely recommend trying their unique rolls. The teppan dishes were ok. Flavored well but slightly over cooked and very onion forward. The biggest issue we had was there is zero air conditioning in the whole restaurant with tons of grills right in the dining area making it borderline unbearable to eat.

Atmosphere: 2

Food: 4

Service: 4

I hope ownership is reading the latest reviews. This place is in need of new management. The quality of food and attention detail has gone down over time.

Simple things like cutting the skin of the zucchini, cutting it into small pieces, and cooking mushrooms correctly shouldn't have to pointed out to you.

Refilling the Ginger and Mustard sauce without splattering on the table when people are eating CANNOT happen.

Is your air-condition broken? If this is the case, it's needs to be fixed right away.

Also, you need to remodel to whole restaurant.

If you don't address these issues you will go out of business.

Hope this helps you.

Atmosphere: 2

Food: 2

Service: 4

Very hot in the restaurant. They don’t have A/C. Very old and musty in there. Desperately need a remodel. Food made me sick, only ate the lettuce wraps. Service is excellent though!!
Please fix your A/C, honestly was going to pass out from heat stroke.

Atmosphere: 1

Food: 1

Service: 5

Went in today to celebrate my daughters birthday turned in to a hell the food was good servers were good how ever no AC !!! Mind you it’s 88 degrees outside plus there tables are hot! We were all sweating we came out to have a good time enjoy our time instead we were all hot not having a good time what’s so ever !!! We talked to the manager about how it needs to be fixed the AC it completely ruins the experience he said you get used to it that he’s been there 11 years and yea it’s so hot he looses 2lb a day because of it and that maybe we should visit in the winter ! Are you serious ?! I really don’t know how your a manager for 11 years with your sassy attitude! I will never ever come back and i will make sure to tell all my family friends and neighbors to save there money go to Benihana where the AC works ! Mind you our bill was over $300 he should be more considerate with baby’s being there and kids who heat up way faster ! Way to ruin a birthday

Atmosphere: 1

Food: 5

Service: 3