I usually order on the app and pick up. Takes longer to get than seems necessary but it works.
Atmosphere: 5
Food: 5
Service: 4
Sally Razz
Tried the new smash burgers. Ordered from the patio kiosk, it wouldn't complete the transaction. The server was very nice and helpful!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Tots, Burger, Fries
lnguevara1
Disappointed- Consistent Issues with Drive-Thru Service
We've now given this Sonic location a couple chances, visiting on separate days, and unfortunately had the exact same frustrating experience both times. Despite only a few cars ahead of us, we waited over 20 minutes in the drive-thru on both visits.
The same employee, Ellie, was working the window each time. While I'm sure she's doing her best, it was clear she was moving very slowly, laughing and chatting casually with co-workers instead of prioritizing customer service. This isn’t just about speed, it’s about professionalism and respect for the customer's time.
We initially thought it was a one-time fluke, but the pattern makes it clear this is a management issue. It’s disappointing to see such a lack of urgency and care at this location. Sadly, we won’t be returning.
Atmosphere: 1
Food: 2
Service: 1
Wanderer
Irresponsible workers came to pick up the order, said the name, gave the wrong order
Christopher Palumbo
I usually love Sonic's Strawberry Cheesecake Shake. This location never seems to get it quite right, usually missing the cherry or other ingredients. This last time was absolutely awful. The shake was pure liquid, I dont think any ice cream was used at all. They put no Graham craker crumbs and almost no strawberry. They did remember the cherry but this was one of the worst shakes I have ever had. Horrible to pay almost $10 for this garbage!
Atmosphere: 1
Food: 1
Service: 1
BigNovisYT
Took 20 minutes at one of the car stalls to get food and they forgot the fries
Atmosphere: 3
Food: 3
Service: 3
Jonathan Whitesides
The employees at this location NEED to re-learn the definition of customer service.
On several recent occasions, my interactions with the employees has been combative, abrasive, and contentious.
I have left each of my recent visits to this sonic feeling annoyed, irritated, and frustrated.
My kids really like Sonic, but I am on the verge of complete 100% disassociation. Meaning, I will NEVER return to the restaurant EVER.
Low quality food, TERRIBLE service, and High prices… what’s not to like?
Atmosphere: 1
Food: 1
Service: 1
Rae B
Food was good. Jake, who brought out the food, was very nice. My only issue was that some of the stalls are not numbered for pickup. This was my first time at a Sonic in California and I didn't notice any signage directing to one side for order pickup and another to place orders. So it was not clear enough. My local Sonic at home has a number at every stall.
Atmosphere: 4
Food: 4
Service: 5
Sav Red
I ordered an ultimate breakfast burrito with no bacon and extra cheese sauce. it's supposed to come with sausage and it had none. and no extra cheese sauce..
Food: 1
Service: 1
Critiana Rayne
The cool drive in ordering is very unique but last visit I just used the drive thru. The smash burger is one of my all time favorites and the slushes are amazing. Easily one of the best fast food options available.
Pay attention to the markings on the ground when you drive up to it. Their drive thru does a big loop.
I usually order on the app and pick up. Takes longer to get than seems necessary but it works.
Atmosphere: 5
Food: 5
Service: 4
Tried the new smash burgers. Ordered from the patio kiosk, it wouldn't complete the transaction. The server was very nice and helpful!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Tots, Burger, Fries
Disappointed- Consistent Issues with Drive-Thru Service
We've now given this Sonic location a couple chances, visiting on separate days, and unfortunately had the exact same frustrating experience both times. Despite only a few cars ahead of us, we waited over 20 minutes in the drive-thru on both visits.
The same employee, Ellie, was working the window each time. While I'm sure she's doing her best, it was clear she was moving very slowly, laughing and chatting casually with co-workers instead of prioritizing customer service. This isn’t just about speed, it’s about professionalism and respect for the customer's time.
We initially thought it was a one-time fluke, but the pattern makes it clear this is a management issue. It’s disappointing to see such a lack of urgency and care at this location. Sadly, we won’t be returning.
Atmosphere: 1
Food: 2
Service: 1
Irresponsible workers came to pick up the order, said the name, gave the wrong order
I usually love Sonic's Strawberry Cheesecake Shake. This location never seems to get it quite right, usually missing the cherry or other ingredients. This last time was absolutely awful. The shake was pure liquid, I dont think any ice cream was used at all. They put no Graham craker crumbs and almost no strawberry. They did remember the cherry but this was one of the worst shakes I have ever had. Horrible to pay almost $10 for this garbage!
Atmosphere: 1
Food: 1
Service: 1
Took 20 minutes at one of the car stalls to get food and they forgot the fries
Atmosphere: 3
Food: 3
Service: 3
The employees at this location NEED to re-learn the definition of customer service.
On several recent occasions, my interactions with the employees has been combative, abrasive, and contentious.
I have left each of my recent visits to this sonic feeling annoyed, irritated, and frustrated.
My kids really like Sonic, but I am on the verge of complete 100% disassociation. Meaning, I will NEVER return to the restaurant EVER.
Low quality food, TERRIBLE service, and High prices… what’s not to like?
Atmosphere: 1
Food: 1
Service: 1
Food was good. Jake, who brought out the food, was very nice. My only issue was that some of the stalls are not numbered for pickup. This was my first time at a Sonic in California and I didn't notice any signage directing to one side for order pickup and another to place orders. So it was not clear enough. My local Sonic at home has a number at every stall.
Atmosphere: 4
Food: 4
Service: 5
I ordered an ultimate breakfast burrito with no bacon and extra cheese sauce. it's supposed to come with sausage and it had none. and no extra cheese sauce..
Food: 1
Service: 1
The cool drive in ordering is very unique but last visit I just used the drive thru. The smash burger is one of my all time favorites and the slushes are amazing. Easily one of the best fast food options available.
Pay attention to the markings on the ground when you drive up to it. Their drive thru does a big loop.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Pretty decent spot for a burger
Atmosphere: 4
Food: 4
Service: 4
Service is obnoxiously slow. Waited 30 minutes in the drive through with one person ahead of me before giving up and leaving.
Atmosphere: 1
Food: 1
Service: 1
I asked for no cheese, the girl confirmed no cheese at the window. I get home and the burger had cheese.
Atmosphere: 1
Food: 2
Service: 3
Delicious. Use the app for deals!.
Atmosphere: 5
Food: 5
Service: 5
46 min waiting for 3 drinks , and counting, worst sonic i have been
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