Sonic Drive-In
25502 Jeronimo Rd, Mission Viejo
(949) 472-4690
Recent Reviews
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Great food, fast and friendly service
Atmosphere: 2
Food: 5
Service: 4
Service was lacking food ok drink was a disappointment
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Sandwich
The Fry's seems like they was setting there then dip back into the oil to be reheat and service hamburger was so-so and a lot of onions
Atmosphere: 3
Food: 2
Service: 2
Like a 50ties drive in.
Food: 4
Service: 5
Unfriendly, poor quality food.
A pretty cool experience if you are looking for a fun dessert. Just sit in your car and order in one of the spots.
Atmosphere: 5
Food: 5
Service: 5
I usually order on the app and pick up. Takes longer to get than seems necessary but it works.
Atmosphere: 5
Food: 5
Service: 4
Tried the new smash burgers. Ordered from the patio kiosk, it wouldn't complete the transaction. The server was very nice and helpful!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Tots, Burger, Fries
Disappointed- Consistent Issues with Drive-Thru Service
We've now given this Sonic location a couple chances, visiting on separate days, and unfortunately had the exact same frustrating experience both times. Despite only a few cars ahead of us, we waited over 20 minutes in the drive-thru on both visits.
The same employee, Ellie, was working the window each time. While I'm sure she's doing her best, it was clear she was moving very slowly, laughing and chatting casually with co-workers instead of prioritizing customer service. This isn’t just about speed, it’s about professionalism and respect for the customer's time.
We initially thought it was a one-time fluke, but the pattern makes it clear this is a management issue. It’s disappointing to see such a lack of urgency and care at this location. Sadly, we won’t be returning.
Atmosphere: 1
Food: 2
Service: 1
Irresponsible workers came to pick up the order, said the name, gave the wrong order
Restaurantji Recommends
I usually love Sonic's Strawberry Cheesecake Shake. This location never seems to get it quite right, usually missing the cherry or other ingredients. This last time was absolutely awful. The shake was pure liquid, I dont think any ice cream was used at all. They put no Graham craker crumbs and almost no strawberry. They did remember the cherry but this was one of the worst shakes I have ever had. Horrible to pay almost $10 for this garbage!
Atmosphere: 1
Food: 1
Service: 1
Took 20 minutes at one of the car stalls to get food and they forgot the fries
Atmosphere: 3
Food: 3
Service: 3
The employees at this location NEED to re-learn the definition of customer service.
On several recent occasions, my interactions with the employees has been combative, abrasive, and contentious.
I have left each of my recent visits to this sonic feeling annoyed, irritated, and frustrated.
My kids really like Sonic, but I am on the verge of complete 100% disassociation. Meaning, I will NEVER return to the restaurant EVER.
Low quality food, TERRIBLE service, and High prices… what’s not to like?
Atmosphere: 1
Food: 1
Service: 1
Food was good. Jake, who brought out the food, was very nice. My only issue was that some of the stalls are not numbered for pickup. This was my first time at a Sonic in California and I didn't notice any signage directing to one side for order pickup and another to place orders. So it was not clear enough. My local Sonic at home has a number at every stall.
Atmosphere: 4
Food: 4
Service: 5
I ordered an ultimate breakfast burrito with no bacon and extra cheese sauce. it's supposed to come with sausage and it had none. and no extra cheese sauce..
Food: 1
Service: 1
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