The middle age female that works there is so rude while making my drinks she was complaining how she hated making frappes and when she noticed we asked for chips she complained about that as well bad customer service.
Atmosphere: 3
Food: 1
Service: 1
Cassidy Shidi
Went to order two hot chocolates with vanilla and white mocha (one venti and one tall; the tall had oat milk). The barista, a middle aged woman whose name I forgot with dark hair and facial piercings, was incredibly rude. She said she didn’t understand the new program Starbucks uses and proceeded to tell my boyfriend that he was driving her crazy because we wanted to add vanilla to our drinks. She couldn’t handle two people ordering the same drink with only different types of milk and two different sizes.
I’m only writing this review because months ago I saw her be rude to another paying customer. I’ll be letting my friends know to avoid this Starbucks to avoid any rudeness from workers who tell customers they’re driving them crazy. Everyone else there is amazing, though, but since this is the second time, I had to say something.
Atmosphere: 1
Food: 3
Service: 1
Trish Kaptein-Burke
Friendly batista, fast service.
Atmosphere: 4
Service: 4
Andrei Petenko
I bought a medium cappuccino on 09.22.25 in the evening. Its taste was just horrible, as if it was some kind of poison. It was impossible to drink. And I had to throw it away.
Your employee either broke something or poured the wrong ingredients.
Food: 1
toni taylor
Starbucks has the nicest people working there I don't drink coffee but I do drink tea the young people that are always very pleasant
Service: 5
Steve Dvorak
Great manager
Atmosphere: 5
Food: 5
Service: 5
lyz villalobos
Starbucks @ pavilions I think it's the manager, because the cashier consulted with her. She is always rude and impatient, I would dare say she is racist. They should be more careful with the type of staff they have because people like this stop consuming.
Service: 1
Sharon McCoy
Excellent!!
Atmosphere: 5
Food: 5
Service: 5
RRR Eachon
05/08/2025 around 1pm staff name JJ!!! Starbucks @ pavilionsRude white middle age karen! I’m a regular at Starbucks literally almost around the world, but there’s something about this country that there’s been a couple of bad experiences with staff! Awful, customer service needs more training!
Atmosphere: 1
Food: 3
Service: 1
CRD
The people here are rude and nasty! They say they don’t care as they are NOT part of the Starbucks system! Ummm So they are NOT A Starbucks franchise!!! DO NOT SUPPORT THEM!!!
Starbucks prices are getting beyond my budget. It’s harder to get double stars and then it doesn’t happen automatically. I’ve become very disenchanted with a a place that I really use to love.
Atmosphere: 2
Food: 2
Service: 1
Lourdes Carlisle
I hate to leave negative reviews as the food was ok, but the server’s apparent animosity towards me was so jarring and out of nowhere I had to leave a negative review. Apparently it was ‘rude’ of me when I asked for a food item thme off mid sentence and directed me to look at the food display and see it was not available. I understand that maybe I should have done more than a quick glance to check if the sandwich I wanted was available, but her snappy attitude just felt out of nowhere as I wasn’t trying to be demanding. I had gone previously with my mom, and this same server was just as impatient then as she was now. At first I figured she was just stressed from the day, but in this recent situation we appeared to be the first order she took. I’m sure working a customer service job is frustrating, but it really pays to show people respect. If I had been a complete jerk I would’ve understood her impatience, but I wasn’t consciously doing anything to be a nuisance. I hate to name-drop but if someone who has a bit of power in this situation happens to be reading, you may want to consider selecting a new kiosk manager for your in-store Starbucks.
The middle age female that works there is so rude while making my drinks she was complaining how she hated making frappes and when she noticed we asked for chips she complained about that as well bad customer service.
Atmosphere: 3
Food: 1
Service: 1
Went to order two hot chocolates with vanilla and white mocha (one venti and one tall; the tall had oat milk). The barista, a middle aged woman whose name I forgot with dark hair and facial piercings, was incredibly rude. She said she didn’t understand the new program Starbucks uses and proceeded to tell my boyfriend that he was driving her crazy because we wanted to add vanilla to our drinks. She couldn’t handle two people ordering the same drink with only different types of milk and two different sizes.
I’m only writing this review because months ago I saw her be rude to another paying customer. I’ll be letting my friends know to avoid this Starbucks to avoid any rudeness from workers who tell customers they’re driving them crazy. Everyone else there is amazing, though, but since this is the second time, I had to say something.
Atmosphere: 1
Food: 3
Service: 1
Friendly batista, fast service.
Atmosphere: 4
Service: 4
I bought a medium cappuccino on 09.22.25 in the evening. Its taste was just horrible, as if it was some kind of poison. It was impossible to drink. And I had to throw it away.
Your employee either broke something or poured the wrong ingredients.
Food: 1
Starbucks has the nicest people working there I don't drink coffee but I do drink tea the young people that are always very pleasant
Service: 5
Great manager
Atmosphere: 5
Food: 5
Service: 5
Starbucks @ pavilions
I think it's the manager, because the cashier consulted with her. She is always rude and impatient, I would dare say she is racist. They should be more careful with the type of staff they have because people like this stop consuming.
Service: 1
Excellent!!
Atmosphere: 5
Food: 5
Service: 5
05/08/2025 around 1pm staff name JJ!!! Starbucks @ pavilionsRude white middle age karen! I’m a regular at Starbucks literally almost around the world, but there’s something about this country that there’s been a couple of bad experiences with staff! Awful, customer service needs more training!
Atmosphere: 1
Food: 3
Service: 1
The people here are rude and nasty! They say they don’t care as they are NOT part of the Starbucks system! Ummm So they are NOT A Starbucks franchise!!! DO NOT SUPPORT THEM!!!
Restaurantji Recommends
Starbucks prices are getting beyond my budget. It’s harder to get double stars and then it doesn’t happen automatically. I’ve become very disenchanted with a a place that I really use to love.
Atmosphere: 2
Food: 2
Service: 1
I hate to leave negative reviews as the food was ok, but the server’s apparent animosity towards me was so jarring and out of nowhere I had to leave a negative review. Apparently it was ‘rude’ of me when I asked for a food item thme off mid sentence and directed me to look at the food display and see it was not available. I understand that maybe I should have done more than a quick glance to check if the sandwich I wanted was available, but her snappy attitude just felt out of nowhere as I wasn’t trying to be demanding. I had gone previously with my mom, and this same server was just as impatient then as she was now. At first I figured she was just stressed from the day, but in this recent situation we appeared to be the first order she took. I’m sure working a customer service job is frustrating, but it really pays to show people respect. If I had been a complete jerk I would’ve understood her impatience, but I wasn’t consciously doing anything to be a nuisance. I hate to name-drop but if someone who has a bit of power in this situation happens to be reading, you may want to consider selecting a new kiosk manager for your in-store Starbucks.
Atmosphere: 2
Food: 4
Service: 1
Consistently decent coffee.
Friendly and quick.
Website says drive through.... it doesn't
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