I called today to place an order for pickup at 3:50pm, a girl answered confused and asked to call her back in 5 minute, I called again an hour later trying to place an order for my son birthday cake and the girl chuckled and said if I can hold. I waited atleast 8 minutes on the phone before I decided to hang up, there was no explanation on holding, no thank you for calling. This experience made me not want to spend money here again. My son was super excited to get an ice cream cake for his birthday and it’s super unfortunate I was not able to accommodate that due to not even being able to place an order because the employees here have no urgency of assisting their customers.
Service: 1
Nelson Aguilera
The workers need to put on gloves when serving ice cream. Last month I went, and the girls knuckles had ice cream on them when serving, so i said never mind and left the store.?
Ruby Zamora
Ordered over the phone girl was super rude even when I said thank you she said yep when I picked up my order maneger was rude when I told her about her employee very rude she even told me if I didn’t like service to go to a different Baskin-Robbins
Nick Anderson
The store is clean, service was really good, and that cookie monster ice cream is a game changer! My fiance got Cotton candy with Cookie monster in a sprinkle cone and it was deli
Deisy Rodriguez
Great customer service!
ruby Venegas
Ordered over the phone girl was super rude even when I said thank you she said yep when I picked up my order maneger was rude when I told her about her employee very rude she even told me if I didn’t like service to go to a different Baskin-Robbins
Jorge Zaragoza III
Bra. Ice cream ? ? ?
herald diyal
Love this Ice cream ? place. They have every age group.
Gustavo Rojas
Excellent
Rudy Mercado
Its 10.26pm Google says they close at 10.30pm we walked in as the door is unlocked and sign is lit OPEN the the 2 women that where on there phone told us that they are closed. Whats with that??
I called today to place an order for pickup at 3:50pm, a girl answered confused and asked to call her back in 5 minute, I called again an hour later trying to place an order for my son birthday cake and the girl chuckled and said if I can hold. I waited atleast 8 minutes on the phone before I decided to hang up, there was no explanation on holding, no thank you for calling. This experience made me not want to spend money here again. My son was super excited to get an ice cream cake for his birthday and it’s super unfortunate I was not able to accommodate that due to not even being able to place an order because the employees here have no urgency of assisting their customers.
Service: 1
The workers need to put on gloves when serving ice cream. Last month I went, and the girls knuckles had ice cream on them when serving, so i said never mind and left the store.?
Ordered over the phone girl was super rude even when I said thank you she said yep when I picked up my order maneger was rude when I told her about her employee very rude she even told me if I didn’t like service to go to a different Baskin-Robbins
The store is clean, service was really good, and that cookie monster ice cream is a game changer! My fiance got Cotton candy with Cookie monster in a sprinkle cone and it was deli
Great customer service!
Ordered over the phone girl was super rude even when I said thank you she said yep when I picked up my order maneger was rude when I told her about her employee very rude she even told me if I didn’t like service to go to a different Baskin-Robbins
Bra. Ice cream ? ? ?
Love this Ice cream ? place. They have every age group.
Excellent
Its 10.26pm Google says they close at 10.30pm we walked in as the door is unlocked and sign is lit OPEN the the 2 women that where on there phone told us that they are closed. Whats with that??
Restaurantji Recommends
Great crew members and very clean.
love their ice cream and milkshakes
Omg absolutely excellent. I ordered a milkshake. I would visit there everyday if I could get away with it.
The store and workers are a mess, team is uncoordinated and service is never great.
Love this Ice cream ? place. They have every age group.
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