The female night workers are always rude, i always try to go before they work or just avoid most of the time. We used to go alot but now we rarely go.These workers are horrible.
Corina Villasenor
Second time here. Employees weren't friendly nor rude. Advertised waffle cone with sprinkles wasn't available so 1 star. Signed up for rewards so will visit again to see how convenient it is.
Mushy Xx
The ice cream is always good. Today’s service was strange and straight up disrespectful, I came in ordered for myself and remembered I owed an ice cream to a female coworker, I state female because as I was ordering the employee (short, long dark hair, braces, skinny girl today was wearing black shirt and a necklace at around 6:10-6:15) idk her name asked who it was for, as I stated who it was for I made conversation about me and my man and said I wouldn’t get anything for a male worker because it’s seen wrong and I don’t date my coworkers. She said “ oh haha not even “Steven” because he is my man” insinuating I want something with a fellow coworker (her man). How do you attend a customer and at the same time disrespect them with a smile. I understand insecurity in women, but to have it affect them at work and treat customers this way is disgusting, girl bye. If you are the manager or supervisor for this location please act more professional at work.
Jesus Fong
I went in for some ice cream and the girl that helped me knew what I needed right away without hesitation and made sure I left with a smile!
Claudia Vasquez
It's Been the same since i was a child Delish! quick, easy and with Good cutomer service.
Miranda Wallace
I called today to place an order for pickup at 3:50pm, a girl answered confused and asked to call her back in 5 minute, I called again an hour later trying to place an order for my son birthday cake and the girl chuckled and said if I can hold. I waited atleast 8 minutes on the phone before I decided to hang up, there was no explanation on holding, no thank you for calling. This experience made me not want to spend money here again. My son was super excited to get an ice cream cake for his birthday and it’s super unfortunate I was not able to accommodate that due to not even being able to place an order because the employees here have no urgency of assisting their customers.
Service: 1
Nelson Aguilera
The workers need to put on gloves when serving ice cream. Last month I went, and the girls knuckles had ice cream on them when serving, so i said never mind and left the store.?
Ruby Zamora
Ordered over the phone girl was super rude even when I said thank you she said yep when I picked up my order maneger was rude when I told her about her employee very rude she even told me if I didn’t like service to go to a different Baskin-Robbins
Nick Anderson
The store is clean, service was really good, and that cookie monster ice cream is a game changer! My fiance got Cotton candy with Cookie monster in a sprinkle cone and it was deli
Ordered over the phone girl was super rude even when I said thank you she said yep when I picked up my order maneger was rude when I told her about her employee very rude she even told me if I didn’t like service to go to a different Baskin-Robbins
Jorge Zaragoza III
Bra. Ice cream ? ? ?
herald diyal
Love this Ice cream ? place. They have every age group.
Gustavo Rojas
Excellent
Rudy Mercado
Its 10.26pm Google says they close at 10.30pm we walked in as the door is unlocked and sign is lit OPEN the the 2 women that where on there phone told us that they are closed. Whats with that??
The female night workers are always rude, i always try to go before they work or just avoid most of the time. We used to go alot but now we rarely go.These workers are horrible.
Second time here. Employees weren't friendly nor rude. Advertised waffle cone with sprinkles wasn't available so 1 star. Signed up for rewards so will visit again to see how convenient it is.
The ice cream is always good. Today’s service was strange and straight up disrespectful, I came in ordered for myself and remembered I owed an ice cream to a female coworker, I state female because as I was ordering the employee (short, long dark hair, braces, skinny girl today was wearing black shirt and a necklace at around 6:10-6:15) idk her name asked who it was for, as I stated who it was for I made conversation about me and my man and said I wouldn’t get anything for a male worker because it’s seen wrong and I don’t date my coworkers. She said “ oh haha not even “Steven” because he is my man” insinuating I want something with a fellow coworker (her man). How do you attend a customer and at the same time disrespect them with a smile. I understand insecurity in women, but to have it affect them at work and treat customers this way is disgusting, girl bye. If you are the manager or supervisor for this location please act more professional at work.
I went in for some ice cream and the girl that helped me knew what I needed right away without hesitation and made sure I left with a smile!
It's Been the same since i was a child Delish! quick, easy and with Good cutomer service.
I called today to place an order for pickup at 3:50pm, a girl answered confused and asked to call her back in 5 minute, I called again an hour later trying to place an order for my son birthday cake and the girl chuckled and said if I can hold. I waited atleast 8 minutes on the phone before I decided to hang up, there was no explanation on holding, no thank you for calling. This experience made me not want to spend money here again. My son was super excited to get an ice cream cake for his birthday and it’s super unfortunate I was not able to accommodate that due to not even being able to place an order because the employees here have no urgency of assisting their customers.
Service: 1
The workers need to put on gloves when serving ice cream. Last month I went, and the girls knuckles had ice cream on them when serving, so i said never mind and left the store.?
Ordered over the phone girl was super rude even when I said thank you she said yep when I picked up my order maneger was rude when I told her about her employee very rude she even told me if I didn’t like service to go to a different Baskin-Robbins
The store is clean, service was really good, and that cookie monster ice cream is a game changer! My fiance got Cotton candy with Cookie monster in a sprinkle cone and it was deli
Great customer service!
Restaurantji Recommends
Ordered over the phone girl was super rude even when I said thank you she said yep when I picked up my order maneger was rude when I told her about her employee very rude she even told me if I didn’t like service to go to a different Baskin-Robbins
Bra. Ice cream ? ? ?
Love this Ice cream ? place. They have every age group.
Excellent
Its 10.26pm Google says they close at 10.30pm we walked in as the door is unlocked and sign is lit OPEN the the 2 women that where on there phone told us that they are closed. Whats with that??
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