Weak customer service:^/ skept on my order and went to Carl's jr accros town instead. Thank you but no thank you.
Atmosphere: 5
Food: 3
Service: 1
Arnet Givargiznia
Quick and easy in and out. Good food
Atmosphere: 5
Food: 5
Service: 5
Lemmie Klein
We were headed to the Fruityard Amphitheater to see Alabama at 5 pm. We stopped in for a quick dinner at the Yosemite BK. They were short staffed, with only 3 people handling the lobby, drive-thru, and cooking. We ordered at the counter, I hate kiosks. I asked for a double cheeseburger and asked if it came with onions. She said no just mustard, ketchup, and pickles. There was no would you like onions. Again, short staffed and getting busy. My wife's whopper with cheese came without cheese. She was given a dollar back for no cheese. Again, busy inside and drive-thru was packed. Oh, and Grub-Hub picking up orders.
Atmosphere: 2
Food: 2
Service: 2
Dawn Brown
I tried there tacos yesterday about 1pm and they were good. I have to say they are better than jack in the box tacos. 10/10. Also there were 2 guys working and they were so friendly and polite .
Atmosphere: 5
Food: 5
Service: 5
Justin-Wade Mitchell
This is an updated rating/review as of May 15, 2025. I have lowered rating one star. It is hovering between 2 1/2 (disliked it) and 3 (its ok). Let's get right to it. This establishment is located on the space where once stood an old farmhouse. The very one I lived in. So its a special spot for me and I visit it frquently. I joke that it's like getting home cooked food. But in reality, our homecooked food was much healthier.
As for the business here today, I'll start by saying, I have only encountered friendly, courteous employees, without fail. My orders have been, for the most part, made fresh and were given to me hot and cooked properly. I've only had, a couple of times, burgers that were not put together with care, having that 'thrown together', sloppy, assemblance. It happens at all places, from time to time, so I look for consistency on an average. This seems to be ok here, but could be watched for (Hint to managers to watch for as this WILL drive customers away). Otherwise the employees get an A from me, for their friendly and attentative service.
The lower star rating is because of store hours. They are listed, here on Google maps, the most used service of all, as 6am to 12am. I arrived this evening at 11:30pm and they had already closed the drive through. This was, and I am speculating here, reminiscent of other business I have seen that the owner tells management, if it's slow and no customers, close early. Thinking this will save $$ on elctricity, employee wages, etc. Here's the flaw in that logic. If you advertise your hours as such, and close before that time, in this case a full half hour early, then you have customers drive to you only to find your closed early. They won't come back. Ever. Its like being lied to. Same as not opening on time. Let's face it, your business needs customers more than customers need your business. That's just fact. There's a dozen other places to go within minutes from you. The remedy? The same thing that started chain-businesses; Duplication. Duplication = Percision. Percise food preperation. Percise Customer Interactions. Percisely trained employee's. Percise Hours of Operation.
In conclusion, I offer this honest, straight forward, accurately descriptive review, based on personal experience and observations, to help your business to improve. This leads to more loyal, returning, happy customers, which in return create a more profitable business. Hire a business analysist that can offer you tips in stream lining every aspect of the business and oversight recommendations. An overall rating of 3.7 on Google can and should be improved upon, for your own profitability and the overall satisfaction of your clientel. Just food for thought.
Atmosphere: 3
Food: 3
Service: 5
Belen Villegas
Yesterday my grand children and I went to pick up some burgers . My grand kids are fussy and don't want pickles , mustard or any sauce . The people behind the counter were very patient and didn't flinch . Our orders were perfect . Thank you
Andy
The food tastes as expected. The employees were kind and respectful. It's a bit of a slow service. Definitely needs some cleaning throughout the place. A lot of spider webs outside. Their speaker needs to be changed. It is way too loud and static to clear understand the employee. Pretty decent overall
Atmosphere: 4
Food: 5
Service: 4
N *
Where to start, last time I went to this location I ordered and an item was unavailable and I said okay give me a minute and I said something to my friend in the car and I guess another worker with a headset chimed in and tried to check me. Informed him I was not speaking with him, got up there and they were even nastier at the window, all my food was wrong except the drinks. Fast forward to today, decided to try them again, got to the drive through and managed to order successfully and there is a silver truck ahead of me at the window and I can hear them verbally abusing her, she’s crying it sounds like, poor elderly woman trying to get food end up getting her hand smacked by the Burger King worker abusing her at the window.. HEY BK YOU DEFINITELY DO NOT RULE…. Do better and fire all of them, they are just the absolute worst crew in the history of crews…..
Atmosphere: 1
Food: 3
Service: 1
Cleto Rivera
As I was leaving the ladies working the drive thru said he’s lucky I didn’t spit in his food. Lucky I ain’t spin back
Atmosphere: 1
Food: 1
Service: 1
Eric Blackwell
This burger king charges $0.50 to add ketchup and $0.50 to add mustard to anything....They will give you free ketchup packets tho? Like for real....go to another BK, or go to McDonald's and get free condiments....How greedy does this owner gotta be...Sure, charge $0.10 or something normal....Most ridiculous thing I have ever seen....
Weak customer service:^/ skept on my order and went to Carl's jr accros town instead. Thank you but no thank you.
Atmosphere: 5
Food: 3
Service: 1
Quick and easy in and out. Good food
Atmosphere: 5
Food: 5
Service: 5
We were headed to the Fruityard Amphitheater to see Alabama at 5 pm. We stopped in for a quick dinner at the Yosemite BK. They were short staffed, with only 3 people handling the lobby, drive-thru, and cooking. We ordered at the counter, I hate kiosks. I asked for a double cheeseburger and asked if it came with onions. She said no just mustard, ketchup, and pickles. There was no would you like onions. Again, short staffed and getting busy. My wife's whopper with cheese came without cheese. She was given a dollar back for no cheese. Again, busy inside and drive-thru was packed. Oh, and Grub-Hub picking up orders.
Atmosphere: 2
Food: 2
Service: 2
I tried there tacos yesterday about 1pm and they were good. I have to say they are better than jack in the box tacos. 10/10. Also there were 2 guys working and they were so friendly and polite .
Atmosphere: 5
Food: 5
Service: 5
This is an updated rating/review as of May 15, 2025.
I have lowered rating one star. It is hovering between 2 1/2 (disliked it) and 3 (its ok). Let's get right to it. This establishment is located on the space where once stood an old farmhouse. The very one I lived in. So its a special spot for me and I visit it frquently. I joke that it's like getting home cooked food. But in reality, our homecooked food was much healthier.
As for the business here today, I'll start by saying, I have only encountered friendly, courteous employees, without fail. My orders have been, for the most part, made fresh and were given to me hot and cooked properly. I've only had, a couple of times, burgers that were not put together with care, having that 'thrown together', sloppy, assemblance. It happens at all places, from time to time, so I look for consistency on an average. This seems to be ok here, but could be watched for (Hint to managers to watch for as this WILL drive customers away). Otherwise the employees get an A from me, for their friendly and attentative service.
The lower star rating is because of store hours. They are listed, here on Google maps, the most used service of all, as 6am to 12am. I arrived this evening at 11:30pm and they had already closed the drive through. This was, and I am speculating here, reminiscent of other business I have seen that the owner tells management, if it's slow and no customers, close early. Thinking this will save $$ on elctricity, employee wages, etc. Here's the flaw in that logic. If you advertise your hours as such, and close before that time, in this case a full half hour early, then you have customers drive to you only to find your closed early. They won't come back. Ever. Its like being lied to. Same as not opening on time. Let's face it, your business needs customers more than customers need your business. That's just fact. There's a dozen other places to go within minutes from you. The remedy? The same thing that started chain-businesses; Duplication. Duplication = Percision. Percise food preperation. Percise Customer Interactions. Percisely trained employee's. Percise Hours of Operation.
In conclusion, I offer this honest, straight forward, accurately descriptive review, based on personal experience and observations, to help your business to improve. This leads to more loyal, returning, happy customers, which in return create a more profitable business. Hire a business analysist that can offer you tips in stream lining every aspect of the business and oversight recommendations. An overall rating of 3.7 on Google can and should be improved upon, for your own profitability and the overall satisfaction of your clientel.
Just food for thought.
Atmosphere: 3
Food: 3
Service: 5
Yesterday my grand children and I went to pick up some burgers . My grand kids are fussy and don't want pickles , mustard or any sauce . The people behind the counter were very patient and didn't flinch . Our orders were perfect . Thank you
The food tastes as expected. The employees were kind and respectful. It's a bit of a slow service. Definitely needs some cleaning throughout the place. A lot of spider webs outside. Their speaker needs to be changed. It is way too loud and static to clear understand the employee. Pretty decent overall
Atmosphere: 4
Food: 5
Service: 4
Where to start, last time I went to this location I ordered and an item was unavailable and I said okay give me a minute and I said something to my friend in the car and I guess another worker with a headset chimed in and tried to check me. Informed him I was not speaking with him, got up there and they were even nastier at the window, all my food was wrong except the drinks. Fast forward to today, decided to try them again, got to the drive through and managed to order successfully and there is a silver truck ahead of me at the window and I can hear them verbally abusing her, she’s crying it sounds like, poor elderly woman trying to get food end up getting her hand smacked by the Burger King worker abusing her at the window.. HEY BK YOU DEFINITELY DO NOT RULE…. Do better and fire all of them, they are just the absolute worst crew in the history of crews…..
Atmosphere: 1
Food: 3
Service: 1
As I was leaving the ladies working the drive thru said he’s lucky I didn’t spit in his food. Lucky I ain’t spin back
Atmosphere: 1
Food: 1
Service: 1
This burger king charges $0.50 to add ketchup and $0.50 to add mustard to anything....They will give you free ketchup packets tho? Like for real....go to another BK, or go to McDonald's and get free condiments....How greedy does this owner gotta be...Sure, charge $0.10 or something normal....Most ridiculous thing I have ever seen....
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Hash browns greasy, sandwich over microwaved , slow service
People treat customers in a very rude way.
There is no kindness
Atmosphere: 1
Food: 1
Service: 1
Better than most could be better if i was making the food 😂
Atmosphere: 4
Food: 4
Service: 4
A kiosk-only location and service was slow. However chicken sandwich was great!
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Original Chicken Sandwich Meal
A bunch of tweakers working here! Very unsanitary. Would not recommend taking your family here!
Atmosphere: 1
Food: 1
Service: 1
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