New update today 4/6/24:I was skeptical to order the pasta due to some negative reviewers on here. Not sure what happened to their order BUT my order was PERFECT! I had to Order delivery in order to get a “delivery” only deal. BUT I decided to try a double order of Chicken Alfredo and it was AMAZING! Tasteful and juicy with every bite. Not overcooked and not undercooked and the pasta portion to chicken pieces were about equal! I strongly recommend the Alfredo pasta as it was freshly delivered to my door. BUT each plate/bowl is enough for 1 person so order for each person, as I ate both for myself being a Bachelor!Parmesan bites are the best as well so try those, and any kinda pizza you want because the recipe is consistently tastefully the same no matter which you get!Past review: With the “emergency Free Pizza” and best prices in town, Dominoes is the true Pizza Champ! Been at this location a few times and each time, the pizza and garlic twists are fresh soft and juicy! Cooked to perfection by the pizza pros behind the counter!Garlic knots or parmesan Knots or twists are always good! I like the thin crust pizza too along with original is my favorite combo!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Hollis B
My recent experience with Oakdale Rd Modesto Dominoes was disappointing and frustrating. Despite receiving a cold and inedible pizza, the manager's response was inconsistent and unsatisfactory. Initially promised a replacement pizza, this offer was later revoked, and instead, I was offered a mere 30% discount on the original purchase. Even after expressing dissatisfaction, the manager only increased the discount to 50%.Furthermore, the manager's inquiry into how much of the pizza had been consumed before determining the compensation was both baffling and concerning. It suggested a lack of understanding of basic customer service principles and a disregard for the customer's experience.I maintained a respectful demeanor throughout the interaction, as I realize that working at such a place can be a slog, yet it appears my kindness was interpreted as weakness. It's disappointing that such behavior was deemed acceptable. As a customer, I expected better treatment and a more appropriate resolution to the problem.This experience highlights the need for improved customer service standards at Oakdale Rd Modesto Dominoes. I hope this feedback encourages them to address these shortcomings and prioritize customer satisfaction in the future.
Food: 1
J B
My recent experience with Oakdale Rd Modesto Dominoes was disappointing and frustrating. Despite receiving a cold and inedible pizza, the manager's response was inconsistent and unsatisfactory. Initially promised a replacement pizza, this offer was later revoked, and instead, I was offered a mere 30% discount on the original purchase. Even after expressing dissatisfaction, the manager only increased the discount to 50%.Furthermore, the manager's inquiry into how much of the pizza had been consumed before determining the compensation was both baffling and concerning. It suggested a lack of understanding of basic customer service principles and a disregard for the customer's experience.I maintained a respectful demeanor throughout the interaction, as I realize that working at such a place can be a slog, yet it appears my kindness was interpreted as weakness. It's disappointing that such behavior was deemed acceptable. As a customer, I expected better treatment and a more appropriate resolution to the problem.This experience highlights the need for improved customer service standards at Oakdale Rd Modesto Dominoes. I hope this feedback encourages them to address these shortcomings and prioritize customer satisfaction in the future.
Food: 1
Lara L Carter
I ordered 2 pizzas for delivery and they delivered the wrong pizza. After going through a huge ordeal proving they made and sent the wrong pizza, they sent another AND agreed to give me 20% off my next order. Well, on my next order, they did not give me my 20% and I was told there was no record of it in my account. Funny thing was, I was speaking to the exact same manager who promised me the 20% off in the first place. While the pizza there is great, their customer service skills and how the resolution techniques are SORELY LACKING. If they say or promise to do or give something, then they darn well need to honor it. They definitely don't keep their word. I don't know if I'll be using this particular Dominos again. I'll need to find another one that will deliver to my area.Parking: It's very congested in the parking lot. It's always packed full.
They're usually pretty good and fast, but this location is so inconsistent. I brought home an incredibly thin, burnt pizza one time. It was embarrassingly bad. I called in, sent them a pic, and they gave me a free pizza for a future date. So, I appreciated that they were accommodating.
Atmosphere: 3
Food: 3
Service: 3
Michael Renta
I don’t know what words I could use to make people believe, but every experience I’ve had at the Standiford Domino’s store has been absolutely horrible. The Dominos store on Oakdale Road has always given me better experiences and treated me kinder.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: GF BBQ Chicken Pizza
Mike Giaba
If I can give 0 stars I would!!! Terrible service! Manager is unknowable and does not explain to customers if you cancel an order it will take few days to go back on your card! She canceled then told me or else I would have waited few more minutes!!! Went to Pizza Hut where they said 20 min and were done in 15! Worth paying few dollars more!!! I waited over 30 min for pick up order and they haven't made my pizza yet. No apology just oh we will try to make it shortly. Asked for a refund and she canceled my order without telling me first that it would take 3 days for the refund to go back on my card. If she would have told me I would have waited 15 min more!
Atmosphere: 1
Food: 1
Service: 1
shawn Potts
I never get to take a picture, because I forget I always start digging in ????!! The customer service is wonderful no matter what shift, the food is always hot and delicious this is my favorite one, and riverbank.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Rigoberto Pablo
That was a good
Atmosphere: 5
Food: 5
Service: 5
Jimmie Richards
Great pizza and awesome peopleParking: There was only one place to park
Used to be our favorite pizza place but our like 5-6 orders something is always wrong, undercooked, burnt, arriving 45 minutes after the driver left the store and so cold the cheese isn't melted anymore. They ALWAYS forget the garlic sauce on the crust.. They never make my boyfriend pizza right anymore, we pay for extra sauce and extra toppings and you can count on 1 hand how many jalapeños he gets most orders. We agreed after our last order (yesterday Oct 20th 2023) it will be our last. So sick of throwing out whole pizza. Hard earned money just thrown in the trash. What makes it worse is when you try to report issues with the pizza they offer you a 20% off next order or a free pizza coupon. How about our pizza done correctly for once?
Jessica
Online order. Where’s the rest of the toppings?
Food: 1
Service: 3
Leila Y.
Incredible 2 item medium pizza with sausage and pepperoni.OMG puffed up dough and great sauce and covered with sausage and pepperoni, I mean phenomenal .it is SO GOOD
James Cruickshank
This locating sent the wrong order twice in one night and only credited me 1 pizza and free delivery. My order was worth way more than that. They should have done better.
New update today 4/6/24:I was skeptical to order the pasta due to some negative reviewers on here. Not sure what happened to their order BUT my order was PERFECT! I had to Order delivery in order to get a “delivery” only deal. BUT I decided to try a double order of Chicken Alfredo and it was AMAZING! Tasteful and juicy with every bite. Not overcooked and not undercooked and the pasta portion to chicken pieces were about equal! I strongly recommend the Alfredo pasta as it was freshly delivered to my door. BUT each plate/bowl is enough for 1 person so order for each person, as I ate both for myself being a Bachelor!Parmesan bites are the best as well so try those, and any kinda pizza you want because the recipe is consistently tastefully the same no matter which you get!Past review: With the “emergency Free Pizza” and best prices in town, Dominoes is the true Pizza Champ! Been at this location a few times and each time, the pizza and garlic twists are fresh soft and juicy! Cooked to perfection by the pizza pros behind the counter!Garlic knots or parmesan Knots or twists are always good! I like the thin crust pizza too along with original is my favorite combo!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
My recent experience with Oakdale Rd Modesto Dominoes was disappointing and frustrating. Despite receiving a cold and inedible pizza, the manager's response was inconsistent and unsatisfactory. Initially promised a replacement pizza, this offer was later revoked, and instead, I was offered a mere 30% discount on the original purchase. Even after expressing dissatisfaction, the manager only increased the discount to 50%.Furthermore, the manager's inquiry into how much of the pizza had been consumed before determining the compensation was both baffling and concerning. It suggested a lack of understanding of basic customer service principles and a disregard for the customer's experience.I maintained a respectful demeanor throughout the interaction, as I realize that working at such a place can be a slog, yet it appears my kindness was interpreted as weakness. It's disappointing that such behavior was deemed acceptable. As a customer, I expected better treatment and a more appropriate resolution to the problem.This experience highlights the need for improved customer service standards at Oakdale Rd Modesto Dominoes. I hope this feedback encourages them to address these shortcomings and prioritize customer satisfaction in the future.
Food: 1
My recent experience with Oakdale Rd Modesto Dominoes was disappointing and frustrating. Despite receiving a cold and inedible pizza, the manager's response was inconsistent and unsatisfactory. Initially promised a replacement pizza, this offer was later revoked, and instead, I was offered a mere 30% discount on the original purchase. Even after expressing dissatisfaction, the manager only increased the discount to 50%.Furthermore, the manager's inquiry into how much of the pizza had been consumed before determining the compensation was both baffling and concerning. It suggested a lack of understanding of basic customer service principles and a disregard for the customer's experience.I maintained a respectful demeanor throughout the interaction, as I realize that working at such a place can be a slog, yet it appears my kindness was interpreted as weakness. It's disappointing that such behavior was deemed acceptable. As a customer, I expected better treatment and a more appropriate resolution to the problem.This experience highlights the need for improved customer service standards at Oakdale Rd Modesto Dominoes. I hope this feedback encourages them to address these shortcomings and prioritize customer satisfaction in the future.
Food: 1
I ordered 2 pizzas for delivery and they delivered the wrong pizza. After going through a huge ordeal proving they made and sent the wrong pizza, they sent another AND agreed to give me 20% off my next order. Well, on my next order, they did not give me my 20% and I was told there was no record of it in my account. Funny thing was, I was speaking to the exact same manager who promised me the 20% off in the first place. While the pizza there is great, their customer service skills and how the resolution techniques are SORELY LACKING. If they say or promise to do or give something, then they darn well need to honor it. They definitely don't keep their word. I don't know if I'll be using this particular Dominos again. I'll need to find another one that will deliver to my area.Parking: It's very congested in the parking lot. It's always packed full.
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Sloppy Pizza, XL Canadian Bacon Pizza, Pepperoni Pizza, Lava Cake
They're usually pretty good and fast, but this location is so inconsistent. I brought home an incredibly thin, burnt pizza one time. It was embarrassingly bad. I called in, sent them a pic, and they gave me a free pizza for a future date. So, I appreciated that they were accommodating.
Atmosphere: 3
Food: 3
Service: 3
I don’t know what words I could use to make people believe, but every experience I’ve had at the Standiford Domino’s store has been absolutely horrible. The Dominos store on Oakdale Road has always given me better experiences and treated me kinder.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: GF BBQ Chicken Pizza
If I can give 0 stars I would!!! Terrible service! Manager is unknowable and does not explain to customers if you cancel an order it will take few days to go back on your card! She canceled then told me or else I would have waited few more minutes!!! Went to Pizza Hut where they said 20 min and were done in 15! Worth paying few dollars more!!! I waited over 30 min for pick up order and they haven't made my pizza yet. No apology just oh we will try to make it shortly. Asked for a refund and she canceled my order without telling me first that it would take 3 days for the refund to go back on my card. If she would have told me I would have waited 15 min more!
Atmosphere: 1
Food: 1
Service: 1
I never get to take a picture, because I forget I always start digging in ????!! The customer service is wonderful no matter what shift, the food is always hot and delicious this is my favorite one, and riverbank.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
That was a good
Atmosphere: 5
Food: 5
Service: 5
Great pizza and awesome peopleParking: There was only one place to park
Food: 5
Service: 5
Recommended dishes: Tater Tots, Pepperoni Pizza
Restaurantji Recommends
Great
Atmosphere: 5
Food: 5
Service: 5
Used to be our favorite pizza place but our like 5-6 orders something is always wrong, undercooked, burnt, arriving 45 minutes after the driver left the store and so cold the cheese isn't melted anymore. They ALWAYS forget the garlic sauce on the crust.. They never make my boyfriend pizza right anymore, we pay for extra sauce and extra toppings and you can count on 1 hand how many jalapeños he gets most orders. We agreed after our last order (yesterday Oct 20th 2023) it will be our last. So sick of throwing out whole pizza. Hard earned money just thrown in the trash. What makes it worse is when you try to report issues with the pizza they offer you a 20% off next order or a free pizza coupon. How about our pizza done correctly for once?
Online order. Where’s the rest of the toppings?
Food: 1
Service: 3
Incredible 2 item medium pizza with sausage and pepperoni.OMG puffed up dough and great sauce and covered with sausage and pepperoni, I mean phenomenal .it is SO GOOD
This locating sent the wrong order twice in one night and only credited me 1 pizza and free delivery. My order was worth way more than that. They should have done better.