I have been a Jimmy John's customer for the past 5 years. No problem at all .. until yesterday when I got sick because of the #15 tuna sandwich. I was sick with food poisoning (chills, diarrhea) because of the tuna sandwich that I have always ordered when ever I go to Modesto. Needless to say I will not be going to Jimmy John's ever again. And yes, I have also reported it to the county health inspector so other people will not be getting sick at Jimmy John's.
Sheila Wall
I waited 30 mins to order, once I got to the window. I waited 10 more, I had ordered a tuna sandwich, they came to the window, said they didn’t have tuna, so my sandwich was never made. They were extremely short handed and I felt sorry for the 3 employees I saw working under these conditions during lunch hour. This was Thursday Nov 21 between 12:15-1pm. Horrible situation for employees and customers to be left with.
Atmosphere: 1
Service: 1
Diverse Creations
I had the Vito pickle sandwich and it was trash. Where do I start. Barely any meat in the sandwich could not add anything to it. There was only 1 tomato in the center of the pickle. Barely any lettuce. 3 little onions on the sandwich. I would not recommend this place to anyone. This was the first and last time I would eat there. Waste of 15 bucks.
Atmosphere: 1
Food: 1
Service: 1
Orlando Castillo
I’m a regular customer that stops 3 o 4 times a week to get my sandwich on the way to work since my shift starts at 5 pm and is my dinner! Today I went inside the store and explained that I lost my bank card and I only have a 100$ dollar bill and will not take my money sitting store policy by the owner and will not make any exceptions on fear that they will be fired if do so. On today day is plenty of way to determine if the bills are fake. I asked for the owner name and number and refused (Only a nickname was given). But the regional manager was in the office but he was busy in phone. The owner of this franchise apparently owns crumbled cookies also so I imagine they have the same policy It so sad that they will loose a good customer that brings real money to their doorstep I’m will make sure I pass my experience to all my family and friends so they don’t have to experience what I went through!!! So long jimmy Jon’s
Atmosphere: 1
Service: 1
Destroyer Ari
Good burgers
Atmosphere: 3
Food: 4
Service: 3
Monique Herrera
Ordered on door dash apparently they don't deliver in door dash but still have deliveries by door dash still on they couldn't cancel on there side said I had to call . So I called door dash took 30 min to get my money back. What a waste of time I was on lunch for work and had to deal with this. Bad business etiquette
Atmosphere: 5
Food: 5
Service: 1
Daniel Fuller
Really good sandwiches, everytime. Customer service is on point in a clean cool environment. Like the vibe love the food.
Atmosphere: 5
Food: 5
Service: 5
Eastyn Koops
REALLY good
Atmosphere: 4
Food: 4
Service: 3
Rebekah Grimmett
SUB PAR
Don’t ask for a sandwich with half of anything on it. They don’t do that it’s either all or none. Tomatoes on half = tomatoes on side. I mean you are a sandwich shop. Go figure
Atmosphere: 1
Food: 1
Service: 1
Qarqatica
The worst sandwich I’ve ever gotten in my life, absolute garbage. The bread was stale (seriously, it was so hard it made noise when you tapped it) there was barely any meat, no produce, seasoning or flavor of any kind. I was kind of shocked because they look so good on the menu. But as you can see from the pictures, it is sad & flat.This was my first and LAST time coming here. I would’ve gone back in to get my money back but their staff made it pretty clear they do not care.If you want a GOOD sandwich, hit up Mr. Pickles.***Btw, this was so bad I sent a review to corporate but of course, they just refer you to the franchise owner. If the owner is anything like the employees, it would be a waste of time.
Their slogan is Freaky fast, freaky fresh. Well for the past few months they've been Freaky slow! Today it took 23 minutes to get the one sandwich I ordered. I kept coming back because everyone, everywhere is understaffed these days so the first couple of times I thought it was due to that but it seems they have changed their order of operations. They used to slice your sandwich meat upon ordering. Today they had one employee slicing and stacking dozens and dozens of meat packs in order to have them ready for customers. So instead of making sandwiches for myself and the other five customers waiting foe orders she was prepping for future customers. I really enjoy their sandwiches but with my busy schedule its no longer a place to get in and out of. I'm gonna enjoy this sandwich cause it'll be my last from Jimmy Johns Modesto.
Atmosphere: 2
Food: 4
Service: 1
Kenneth Paul
This location can't seem to make a sandwich correctly. 3 times in a row including today have they incorrectly made my sandwich. 28 mile round trip to come back for them to fix it.The first time it happened the worker whom made the sandwich said, "I'll remake it personally for you" what is that suppose to mean since she screwed it up in the first place. If she had taken responsibility for the error an offered an apology that would have gone farther than obfuscating the truth.We're finished. We will find a new sandwich shop that offers customer care as a top priority.
Atmosphere: 3
Food: 1
Service: 1
Engla Tiger
If I could give this place zero stars I would. It was our first time there and the cashier wasn’t inviting it welcoming at all. We ordered our sandwiches and sat to wait for them. While waiting for about 10 minutes we noticed not one employee washed their hands. Not only that but there was a tall guy with a short beard that came from the back and looked like he may have been packaging a larger order. He yawned into his hand rubbed his face picked his beard and drank his water out a water bottle. After that he proceeded to the Togo window where he was yawning more, being that I am a GM at a good establishment I can’t help but watch the cleanliness and sanitation. I kept saying at a low tone please wash your hands please wash your hands just hoping that’s where he was going next but NOPE not one time did an employee wash their hands. The cashier was slicing onions took his gloves off moved some stuff around went to put the onions up cake back and just put on new gloves. Serve safe says you must wash your hands when changing gloves. When is the last time they had an inspection is all I could think. We get home and because we paid $28 for these sandwiches we attempted to eat them. No surprise they were horrible and sloppy and bread taste stale ? We won’t go back and I know two customers don’t hurt the bottom line but CLEANLINESS should be priority. I hope they do better and please tell the tall white fella if he touches his face or yawns into his hands he should really wash them ??
Atmosphere: 1
Food: 1
Service: 1
Ms. Deonne Gonzalez
Great sandwiches. Friendly staff. My go-to shop when I'm headed to Toastmasters :)
Atmosphere: 5
Food: 5
Service: 5
Mirinda Jackson
Awesome sandwiches!!Only thing is..... When you toast the bread it was really hard on my dentures. Other than that everything was perfect.
I have been a Jimmy John's customer for the past 5 years. No problem at all .. until yesterday when I got sick because of the #15 tuna sandwich. I was sick with food poisoning (chills, diarrhea) because of the tuna sandwich that I have always ordered when ever I go to Modesto. Needless to say I will not be going to Jimmy John's ever again. And yes, I have also reported it to the county health inspector so other people will not be getting sick at Jimmy John's.
I waited 30 mins to order, once I got to the window. I waited 10 more, I had ordered a tuna sandwich, they came to the window, said they didn’t have tuna, so my sandwich was never made. They were extremely short handed and I felt sorry for the 3 employees I saw working under these conditions during lunch hour. This was Thursday Nov 21 between 12:15-1pm. Horrible situation for employees and customers to be left with.
Atmosphere: 1
Service: 1
I had the Vito pickle sandwich and it was trash. Where do I start. Barely any meat in the sandwich could not add anything to it. There was only 1 tomato in the center of the pickle. Barely any lettuce. 3 little onions on the sandwich. I would not recommend this place to anyone. This was the first and last time I would eat there. Waste of 15 bucks.
Atmosphere: 1
Food: 1
Service: 1
I’m a regular customer that stops 3 o 4 times a week to get my sandwich on the way to work since my shift starts at 5 pm and is my dinner! Today I went inside the store and explained that I lost my bank card and I only have a 100$ dollar bill and will not take my money sitting store policy by the owner and will not make any exceptions on fear that they will be fired if do so. On today day is plenty of way to determine if the bills are fake. I asked for the owner name and number and refused
(Only a nickname was given). But the regional manager was in the office but he was busy in phone. The owner of this franchise apparently owns crumbled cookies also so I imagine they have the same policy
It so sad that they will loose a good customer that brings real money to their doorstep
I’m will make sure I pass my experience to all my family and friends so they don’t have to experience what I went through!!!
So long jimmy Jon’s
Atmosphere: 1
Service: 1
Good burgers
Atmosphere: 3
Food: 4
Service: 3
Ordered on door dash apparently they don't deliver in door dash but still have deliveries by door dash still on they couldn't cancel on there side said I had to call . So I called door dash took 30 min to get my money back. What a waste of time I was on lunch for work and had to deal with this. Bad business etiquette
Atmosphere: 5
Food: 5
Service: 1
Really good sandwiches, everytime. Customer service is on point in a clean cool environment. Like the vibe love the food.
Atmosphere: 5
Food: 5
Service: 5
REALLY good
Atmosphere: 4
Food: 4
Service: 3
SUB PAR
Don’t ask for a sandwich with half of anything on it. They don’t do that it’s either all or none. Tomatoes on half = tomatoes on side. I mean you are a sandwich shop. Go figure
Atmosphere: 1
Food: 1
Service: 1
The worst sandwich I’ve ever gotten in my life, absolute garbage. The bread was stale (seriously, it was so hard it made noise when you tapped it) there was barely any meat, no produce, seasoning or flavor of any kind. I was kind of shocked because they look so good on the menu. But as you can see from the pictures, it is sad & flat.This was my first and LAST time coming here. I would’ve gone back in to get my money back but their staff made it pretty clear they do not care.If you want a GOOD sandwich, hit up Mr. Pickles.***Btw, this was so bad I sent a review to corporate but of course, they just refer you to the franchise owner. If the owner is anything like the employees, it would be a waste of time.
Food: 1
Service: 1
Restaurantji Recommends
Their slogan is Freaky fast, freaky fresh. Well for the past few months they've been Freaky slow! Today it took 23 minutes to get the one sandwich I ordered. I kept coming back because everyone, everywhere is understaffed these days so the first couple of times I thought it was due to that but it seems they have changed their order of operations. They used to slice your sandwich meat upon ordering. Today they had one employee slicing and stacking dozens and dozens of meat packs in order to have them ready for customers. So instead of making sandwiches for myself and the other five customers waiting foe orders she was prepping for future customers. I really enjoy their sandwiches but with my busy schedule its no longer a place to get in and out of. I'm gonna enjoy this sandwich cause it'll be my last from Jimmy Johns Modesto.
Atmosphere: 2
Food: 4
Service: 1
This location can't seem to make a sandwich correctly. 3 times in a row including today have they incorrectly made my sandwich. 28 mile round trip to come back for them to fix it.The first time it happened the worker whom made the sandwich said, "I'll remake it personally for you" what is that suppose to mean since she screwed it up in the first place. If she had taken responsibility for the error an offered an apology that would have gone farther than obfuscating the truth.We're finished. We will find a new sandwich shop that offers customer care as a top priority.
Atmosphere: 3
Food: 1
Service: 1
If I could give this place zero stars I would. It was our first time there and the cashier wasn’t inviting it welcoming at all. We ordered our sandwiches and sat to wait for them. While waiting for about 10 minutes we noticed not one employee washed their hands. Not only that but there was a tall guy with a short beard that came from the back and looked like he may have been packaging a larger order. He yawned into his hand rubbed his face picked his beard and drank his water out a water bottle. After that he proceeded to the Togo window where he was yawning more, being that I am a GM at a good establishment I can’t help but watch the cleanliness and sanitation. I kept saying at a low tone please wash your hands please wash your hands just hoping that’s where he was going next but NOPE not one time did an employee wash their hands. The cashier was slicing onions took his gloves off moved some stuff around went to put the onions up cake back and just put on new gloves. Serve safe says you must wash your hands when changing gloves. When is the last time they had an inspection is all I could think. We get home and because we paid $28 for these sandwiches we attempted to eat them. No surprise they were horrible and sloppy and bread taste stale ? We won’t go back and I know two customers don’t hurt the bottom line but CLEANLINESS should be priority. I hope they do better and please tell the tall white fella if he touches his face or yawns into his hands he should really wash them ??
Atmosphere: 1
Food: 1
Service: 1
Great sandwiches. Friendly staff. My go-to shop when I'm headed to Toastmasters :)
Atmosphere: 5
Food: 5
Service: 5
Awesome sandwiches!!Only thing is..... When you toast the bread it was really hard on my dentures. Other than that everything was perfect.
Atmosphere: 5
Food: 5
Service: 5
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