Their slogan is Freaky fast, freaky fresh. Well for the past few months they've been Freaky slow! Today it took 23 minutes to get the one sandwich I ordered. I kept coming back because everyone, everywhere is understaffed these days so the first couple of times I thought it was due to that but it seems they have changed their order of operations. They used to slice your sandwich meat upon ordering. Today they had one employee slicing and stacking dozens and dozens of meat packs in order to have them ready for customers. So instead of making sandwiches for myself and the other five customers waiting foe orders she was prepping for future customers. I really enjoy their sandwiches but with my busy schedule its no longer a place to get in and out of. I'm gonna enjoy this sandwich cause it'll be my last from Jimmy Johns Modesto.
Atmosphere: 2
Food: 4
Service: 1
Kenneth Paul
This location can't seem to make a sandwich correctly. 3 times in a row including today have they incorrectly made my sandwich. 28 mile round trip to come back for them to fix it.The first time it happened the worker whom made the sandwich said, "I'll remake it personally for you" what is that suppose to mean since she screwed it up in the first place. If she had taken responsibility for the error an offered an apology that would have gone farther than obfuscating the truth.We're finished. We will find a new sandwich shop that offers customer care as a top priority.
Atmosphere: 3
Food: 1
Service: 1
Engla Tiger
If I could give this place zero stars I would. It was our first time there and the cashier wasn’t inviting it welcoming at all. We ordered our sandwiches and sat to wait for them. While waiting for about 10 minutes we noticed not one employee washed their hands. Not only that but there was a tall guy with a short beard that came from the back and looked like he may have been packaging a larger order. He yawned into his hand rubbed his face picked his beard and drank his water out a water bottle. After that he proceeded to the Togo window where he was yawning more, being that I am a GM at a good establishment I can’t help but watch the cleanliness and sanitation. I kept saying at a low tone please wash your hands please wash your hands just hoping that’s where he was going next but NOPE not one time did an employee wash their hands. The cashier was slicing onions took his gloves off moved some stuff around went to put the onions up cake back and just put on new gloves. Serve safe says you must wash your hands when changing gloves. When is the last time they had an inspection is all I could think. We get home and because we paid $28 for these sandwiches we attempted to eat them. No surprise they were horrible and sloppy and bread taste stale ? We won’t go back and I know two customers don’t hurt the bottom line but CLEANLINESS should be priority. I hope they do better and please tell the tall white fella if he touches his face or yawns into his hands he should really wash them ??
Atmosphere: 1
Food: 1
Service: 1
Ms. Deonne Gonzalez
Great sandwiches. Friendly staff. My go-to shop when I'm headed to Toastmasters :)
Atmosphere: 5
Food: 5
Service: 5
Mirinda Jackson
Awesome sandwiches!!Only thing is..... When you toast the bread it was really hard on my dentures. Other than that everything was perfect.
Atmosphere: 5
Food: 5
Service: 5
Pam O'Brien
I swear I can never get a sandwich made correctly. Every time it’s different, my order is correct on the receipt and it’s not what I receive EVER. Officially done with this
Food: 1
Service: 1
Mathieu Labs
Went to this Jimmy John's to grab some sandwiches for a work lunch and they were very friendly and helpful. The restaurant was very clean with plenty of parking.
Atmosphere: 5
Food: 5
Service: 5
Linda M.
I should have read the reviews before I ordered from this place the sandwiches were disgusting they used grubhub the driver couldn't find MY HOUSE the guy kept turning around in circles in the park that I live in we could see him on the cameras in the car our food got Here late on top of that it was just Disgusting I would NEVER eat anything from that place again. You've got one star cause it makes me give you a star you don't deserve any stars.
Maggie Castaneda
I had a big sandwich with all the fixings was good. I forgot the name but has all kinds of meats. Help was very friendly.
Atmosphere: 4
Food: 4
Service: 4
Jesse Escarcega
Ordered 2 sandwiches minus tomatoes both had tomatoes. So I let them know the they said they will take it off i told them i could do that also but explained im allergic to tomatoes. They made 2 new ones but had barely any meat like maybe a couple slices per side. Idk if it was spiteful for them messing up but its practically lettuce and cheese. The dude at the register didn't know what he was doing. I definitely will not be going back nor do I recommend anyone else.
Great sandwich and great service! Shout out to Kimberly for her friendly service!
Angel Garcia
Love this place, great food and great employees.
Atmosphere: 5
Food: 5
Service: 5
Sabrina V.
Omg the service was was super awesome and our sandwiches were super delicious and lots of meat. I don't remember what my daughter ordered us but, again plenty of meat and bread was delicious too. My daughter has been here before. This was my first time and I was very impressed. We'll definitely be back .
Monique Jenkins
Again First time and it won't be the last at this location. Clerk gave me two loaves of day old French bread...amazingly fresh much appreciated.
Atmosphere: 5
Food: 5
Service: 5
Perla Montenegro
Ashley helped us and she was amazing. She wanted to make sure we get the best deal for ours money worth. Food is delicious as well. Best customer service ever ?
Their slogan is Freaky fast, freaky fresh. Well for the past few months they've been Freaky slow! Today it took 23 minutes to get the one sandwich I ordered. I kept coming back because everyone, everywhere is understaffed these days so the first couple of times I thought it was due to that but it seems they have changed their order of operations. They used to slice your sandwich meat upon ordering. Today they had one employee slicing and stacking dozens and dozens of meat packs in order to have them ready for customers. So instead of making sandwiches for myself and the other five customers waiting foe orders she was prepping for future customers. I really enjoy their sandwiches but with my busy schedule its no longer a place to get in and out of. I'm gonna enjoy this sandwich cause it'll be my last from Jimmy Johns Modesto.
Atmosphere: 2
Food: 4
Service: 1
This location can't seem to make a sandwich correctly. 3 times in a row including today have they incorrectly made my sandwich. 28 mile round trip to come back for them to fix it.The first time it happened the worker whom made the sandwich said, "I'll remake it personally for you" what is that suppose to mean since she screwed it up in the first place. If she had taken responsibility for the error an offered an apology that would have gone farther than obfuscating the truth.We're finished. We will find a new sandwich shop that offers customer care as a top priority.
Atmosphere: 3
Food: 1
Service: 1
If I could give this place zero stars I would. It was our first time there and the cashier wasn’t inviting it welcoming at all. We ordered our sandwiches and sat to wait for them. While waiting for about 10 minutes we noticed not one employee washed their hands. Not only that but there was a tall guy with a short beard that came from the back and looked like he may have been packaging a larger order. He yawned into his hand rubbed his face picked his beard and drank his water out a water bottle. After that he proceeded to the Togo window where he was yawning more, being that I am a GM at a good establishment I can’t help but watch the cleanliness and sanitation. I kept saying at a low tone please wash your hands please wash your hands just hoping that’s where he was going next but NOPE not one time did an employee wash their hands. The cashier was slicing onions took his gloves off moved some stuff around went to put the onions up cake back and just put on new gloves. Serve safe says you must wash your hands when changing gloves. When is the last time they had an inspection is all I could think. We get home and because we paid $28 for these sandwiches we attempted to eat them. No surprise they were horrible and sloppy and bread taste stale ? We won’t go back and I know two customers don’t hurt the bottom line but CLEANLINESS should be priority. I hope they do better and please tell the tall white fella if he touches his face or yawns into his hands he should really wash them ??
Atmosphere: 1
Food: 1
Service: 1
Great sandwiches. Friendly staff. My go-to shop when I'm headed to Toastmasters :)
Atmosphere: 5
Food: 5
Service: 5
Awesome sandwiches!!Only thing is..... When you toast the bread it was really hard on my dentures. Other than that everything was perfect.
Atmosphere: 5
Food: 5
Service: 5
I swear I can never get a sandwich made correctly. Every time it’s different, my order is correct on the receipt and it’s not what I receive EVER. Officially done with this
Food: 1
Service: 1
Went to this Jimmy John's to grab some sandwiches for a work lunch and they were very friendly and helpful. The restaurant was very clean with plenty of parking.
Atmosphere: 5
Food: 5
Service: 5
I should have read the reviews before I ordered from this place the sandwiches were disgusting they used grubhub the driver couldn't find MY HOUSE the guy kept turning around in circles in the park that I live in we could see him on the cameras in the car our food got Here late on top of that it was just Disgusting I would NEVER eat anything from that place again. You've got one star cause it makes me give you a star you don't deserve any stars.
I had a big sandwich with all the fixings was good. I forgot the name but has all kinds of meats. Help was very friendly.
Atmosphere: 4
Food: 4
Service: 4
Ordered 2 sandwiches minus tomatoes both had tomatoes. So I let them know the they said they will take it off i told them i could do that also but explained im allergic to tomatoes. They made 2 new ones but had barely any meat like maybe a couple slices per side. Idk if it was spiteful for them messing up but its practically lettuce and cheese. The dude at the register didn't know what he was doing. I definitely will not be going back nor do I recommend anyone else.
Atmosphere: 3
Food: 1
Service: 2
Restaurantji Recommends
Great sandwich and great service! Shout out to Kimberly for her friendly service!
Love this place, great food and great employees.
Atmosphere: 5
Food: 5
Service: 5
Omg the service was was super awesome and our sandwiches were super delicious and lots of meat. I don't remember what my daughter ordered us but, again plenty of meat and bread was delicious too. My daughter has been here before. This was my first time and I was very impressed. We'll definitely be back .
Again First time and it won't be the last at this location. Clerk gave me two loaves of day old French bread...amazingly fresh much appreciated.
Atmosphere: 5
Food: 5
Service: 5
Ashley helped us and she was amazing. She wanted to make sure we get the best deal for ours money worth. Food is delicious as well. Best customer service ever ?
Food: 5
Service: 5