Multiple times the past two weeks my order has been wrong or incomplete. When I asked for the correct items i receive an attitude from the drive through staff. Coupled with the long wait times. I no longer will spend my money at this location .
Atmosphere: 1
Food: 1
Service: 1
Crystal Gaytan
If I could give this place a 0 star I would. I do not usually complain but man today was just bad. My snack wrap tasted terrible. Got to half of it and it tasted undercooked 🤮 I spit it out! Go to taste my child’s nuggets & just as disgusting. I went to go try to get at least new COOKED food but I stood at the counter for a good 5 mins, with employees just walking past me as if I am invisible. I ended up leaving & I’ll be calling customer service directly! These last few months at this place, the food and everything is just bad. Tables are not cleaned, the kids play place are disgusting too! The bathrooms were gross, no soap in the soap dispenser. I am so grossed out. This McDonalds needs better service, cleanliness & food service!!! No pictures added because I was so disgusted I just threw everything away!!!!
Food: 1
Service: 1
Stephanie Brown
Angelica the manager was so rude. I wasted my entire lunch break waiting for one meal.. had to get a refund and go to work without lunch. She was not apologetic, she just said everyone is waiting
Juan Pablo Vazquez-Enriquez
Ordered a Big Mac and a Large Sprite. Lady who gave me the order was great, no issues whatsoever.
Big Mac was delicious, special sauce is 🔥.
Irma Uribe
I live close by and it was one occasion that I was in a hurry to go work. I ordered one simple coffee, The opinion, the parking lot to wait which was ridiculous. I refuse to weight there and I asked for my coffee. I was running late.. The person get upset next time when I went there again. Ordered a mail for my boys and I they sent me to the parking lot again and I will more than 10 minutes. I have to get out of my car to get my foot. The third time I went that again request a ice cream in a mail for my son, the lady close the window on me after she gave me the ice cream napkin . After she gave me, my sons smell, she close the window again, without asking or being kind at all. Quit experience. Of course I’m not going back.
Food: 4
Service: 1
Tona Earp
Ordered my food, asked if the fries were fresh, he said fresh and hot, I pulled around front and went in because the fries were luck warm and nasty, the big Mac and crunch wrap was not good either. For what I paid for this cold food, I could've went to a restaurant cheaper. Manager acted like he didn't care and no sorry, it was like, oh well to him!
Food: 1
Service: 3
Rudy Castillo
Always great when visiting. Friendly staff! Great food.
Atmosphere: 5
Food: 5
Service: 5
Melanie Dean
Chicken sandwich was overcooked - chewy and dry
Luz Vega
Nice people working there, the place is very clean
Atmosphere: 5
Food: 5
Service: 5
joshua foursha
The person at counter was ..... But employee making the food was helpful and knowledgeable .
Always use app & my food comes out hot! So I recently went for breakfast and used the app as i always do. I didn't realize until I got home they did not put in any of the 4 hashbrowns that should have come with my order. They didn't give me the napkins or the condiments I ordered. I called to let them know and they said I would have to go back to get everything they missed. I explained that wasn't possible. Rather than offer to send a gift certificate for the value or take down my name And number so that when I go there the next time I just need to tell them I'm on a list which is what they used to do in the past. Unfortunately I was told that there was nothing they could do unless I wanted to come back that same day. It was pretty disappointing. What's even more disappointing is I am a very loyal customer. I go to McDonald's at least once a day EVERYDAY!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Frappuccino, World Famous Fries, Burger King Chicken Nuggets
Tiffany
Inside smelled like pee
Atmosphere: 2
Food: 2
Service: 2
Sherry-Louise Peck
Has a play mace!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Mcchicken, Double Cheeseburger, Filet-O-Fish
Danielle Corsaro
Worst service ever! Always takes forever to order and to receive food!!
Shelly
Service took over 20 minutes for a few burgers and a happy meal. They were by no means busy. When the food came out, the fries tasted like they had been sitting for quite a while and I had to ask for fresh fries. I went up and asked about our order after 15 minutes and they just said they were working on it. Then it finally showed up after another 10 minutes!!
Multiple times the past two weeks my order has been wrong or incomplete. When I asked for the correct items i receive an attitude from the drive through staff. Coupled with the long wait times. I no longer will spend my money at this location .
Atmosphere: 1
Food: 1
Service: 1
If I could give this place a 0 star I would. I do not usually complain but man today was just bad. My snack wrap tasted terrible. Got to half of it and it tasted undercooked 🤮 I spit it out! Go to taste my child’s nuggets & just as disgusting. I went to go try to get at least new COOKED food but I stood at the counter for a good 5 mins, with employees just walking past me as if I am invisible. I ended up leaving & I’ll be calling customer service directly! These last few months at this place, the food and everything is just bad. Tables are not cleaned, the kids play place are disgusting too! The bathrooms were gross, no soap in the soap dispenser. I am so grossed out. This McDonalds needs better service, cleanliness & food service!!! No pictures added because I was so disgusted I just threw everything away!!!!
Food: 1
Service: 1
Angelica the manager was so rude. I wasted my entire lunch break waiting for one meal.. had to get a refund and go to work without lunch. She was not apologetic, she just said everyone is waiting
Ordered a Big Mac and a Large Sprite. Lady who gave me the order was great, no issues whatsoever.
Big Mac was delicious, special sauce is 🔥.
I live close by and it was one occasion that I was in a hurry to go work. I ordered one simple coffee, The opinion, the parking lot to wait which was ridiculous. I refuse to weight there and I asked for my coffee. I was running late.. The person get upset next time when I went there again. Ordered a mail for my boys and I they sent me to the parking lot again and I will more than 10 minutes. I have to get out of my car to get my foot. The third time I went that again request a ice cream in a mail for my son, the lady close the window on me after she gave me the ice cream napkin . After she gave me, my sons smell, she close the window again, without asking or being kind at all. Quit experience. Of course I’m not going back.
Food: 4
Service: 1
Ordered my food, asked if the fries were fresh, he said fresh and hot, I pulled around front and went in because the fries were luck warm and nasty, the big Mac and crunch wrap was not good either. For what I paid for this cold food, I could've went to a restaurant cheaper. Manager acted like he didn't care and no sorry, it was like, oh well to him!
Food: 1
Service: 3
Always great when visiting. Friendly staff! Great food.
Atmosphere: 5
Food: 5
Service: 5
Chicken sandwich was overcooked - chewy and dry
Nice people working there, the place is very clean
Atmosphere: 5
Food: 5
Service: 5
The person at counter was ..... But employee making the food was helpful and knowledgeable .
Atmosphere: 5
Food: 4
Service: 2
Restaurantji Recommends
Always use app & my food comes out hot!
So I recently went for breakfast and used the app as i always do. I didn't realize until I got home they did not put in any of the 4 hashbrowns that should have come with my order. They didn't give me the napkins or the condiments I ordered. I called to let them know and they said I would have to go back to get everything they missed. I explained that wasn't possible. Rather than offer to send a gift certificate for the value or take down my name And number so that when I go there the next time I just need to tell them I'm on a list which is what they used to do in the past. Unfortunately I was told that there was nothing they could do unless I wanted to come back that same day. It was pretty disappointing. What's even more disappointing is I am a very loyal customer. I go to McDonald's at least once a day EVERYDAY!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Frappuccino, World Famous Fries, Burger King Chicken Nuggets
Inside smelled like pee
Atmosphere: 2
Food: 2
Service: 2
Has a play mace!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Mcchicken, Double Cheeseburger, Filet-O-Fish
Worst service ever! Always takes forever to order and to receive food!!
Service took over 20 minutes for a few burgers and a happy meal. They were by no means busy. When the food came out, the fries tasted like they had been sitting for quite a while and I had to ask for fresh fries. I went up and asked about our order after 15 minutes and they just said they were working on it. Then it finally showed up after another 10 minutes!!
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: French Fries, Mcchicken
Loading...