Typical SBUX experience. Convenience is a large factor for which I ever go to these establishments. People working are friendly enough, espresso is fine, prices are standard.
Atmosphere: 3
Food: 3
Service: 4
Armando Galvan
Have been here three times everytime I order vanilla latte it comes watered down, guess what I'll make my own coffee from now on.
Atmosphere: 1
Food: 1
Service: 1
Lory Melgoza
My mocha frappe is normally good I enjoyed it but customer service really sucked bg one's
Atmosphere: 4
Food: 5
Service: 2
Frank Cisneros
Only bathroom in area
Atmosphere: 2
Food: 5
Service: 5
Bobby Quiet
I have my drink made extra special and each and every time they bend over backwards to get my drink done perfect every time. There the best.
Atmosphere: 5
Food: 5
Service: 5
Corey Nokleholm
Bug-eyed lady has horrible customer service skills. Takes everything personally and cries about it. Won't go back.
Atmosphere: 1
Food: 1
Service: 1
John Dutra
Love this store and the people who work at night. I am an Uber driver and stop in every night I work. Girls always remember my order and are very nice.
Atmosphere: 5
Food: 5
Service: 5
Jose Cisneros
I love it ?
Atmosphere: 5
Food: 5
Service: 5
Hailee Anstine
The bathroom was disgusting I had to go to Carl’s Jr to use the bathroom ! We came here to do our bible study and drink and eat at this place and the bathroom looking like that! It’s so disgusting! The bathroom of the place tells a lot about the establishment! Gross ! Never coming back here again! Got pictures to luckily I can’t post them here or yall would puke! There was pee all over the floor and it wasn’t done recently! I EVEN seen the person I asked for the code to the bathroom use that bathroom AND she touched my FOOD hell NAWH
Atmosphere: 1
Food: 3
Service: 1
Adiamond Anstine
I don’t like to do this but out of all of the Starbucks I have been to across the United States this one was probably the worst experience I have ever had. I came into this Starbucks to waste some time knowing I generally enjoy the atmosphere of Starbucks. The employees were screaming at the top of their lungs to simply talk to each other using vulgar language, probably trying to hear each other over the extremely loud music. Choosing to ignore that my ears were hurting from one employee “woo wooing” so loud the cars at the end of the drive through could hear her, their restrooms were in fact the most disgusting restrooms I have ever walked into. With a locked door to prevent most from using it, the layers of poop on the toilet seat, the pee on the floor with toilet paper sitting there soaking it up… Is a pool of bacteria and shows that the locks on the doors must just be to prevent employees from cleaning or keeping a sanitary facility. With ready made food such as coffee and cakes it made me want to vomit thinking about what I must have just eaten from people who think that a bathroom like that is okay. Who knows when the last time they washed their hands was… ? This Starbucks is just unsanitary, loud, untrustworthy, and quite frankly ghetto.
The batista who took my order was super helpful and patient. I not a regular starbucks customer so when I do go I try and order the newest drinks. So I took my time to order and asked her what new drinks were available, she gave me her insight and helped me pick one out. Service like that made the drink taste ever better!!! I ordered a Iced Lavender Cream Oatmilk Mocha. 10/10 drink 10/10 experience
Atmosphere: 3
Food: 3
Service: 5
Guadalupe Mendoza
They take to long and the drink never taste the same ether water down or to much milk
Kristina Almazan
The barista didn't understand my order. I had to tell her my order a handful of times. ??♀️ And I was overcharged!
Atmosphere: 2
Service: 2
Michelle Sicalhua
Today I went through the drive thru to order a sandwich and a treinta green ice tea. Everything seemed fine at the speaker when I ordered the person taking my order seemed a bit rushed but I didn't think anything of it. When I made it to the window and paid I was Handed my sandwich and when they tried to gave me my drink I was handed something completely different then what I ordered. I ordered a treinta green ice tea mango dragon fruit base no water and was given something purple which I have tried before and I knew for certain I did not like. When I mentioned to the cashier that this wasn't what I ordered she turned and asked the girl who had taken my order and prepared it. The girl told me that was what I ordered I said no it's not what I ordered it is supposed to look like apple juice. She seemed annoyed but she turned for a few seconds and turned back around with the a drink. She asked if I wanted inclusion I said no. This time it looked like water with a drop of golden color. I said I'm sorry that's not what I ordered. She stopped and asked what exactly did you want I repeated my order exactly the way I had since the beginning. With an attitude she said well if you wanted green tea you should have asked for it I replied I did. The cashier at this time was just standing by watching this entire interaction. I was so embarrassed that I just wanted to leave even without my drink. The third and final time my drink was made correctly missing about maybe two fingers from the top of tea but I had enough of her being rude. Needless to say the customer service of that barista was not the greatest. I don't think I will be returning to the particular location anytime soon. Starbucks is expensive and a luxury to me that I can only enjoy every once a while and it's frustrating when you finally can treat yourself to a drink and they get your order wrong . Not only get it wrong but are in a constant rush that they don't even listen to what you are ordering they hear one or two words and piece together what they think it is and then blame you that they got it wrong. I don't know the name of the barista or the cashier I wasn't given a receipt but I kept the tag with the time and date stamp on it from the sandwich so maybe they can norrow down who it was if need be.
Food: 4
Service: 1
Recommended dishes: Sandwich
Jessica White
Not very friendly are always talking amongst each other and taking a very long time to make drinks. Drinks are not very good to much ice and taste like bitter water.
Typical SBUX experience. Convenience is a large factor for which I ever go to these establishments. People working are friendly enough, espresso is fine, prices are standard.
Atmosphere: 3
Food: 3
Service: 4
Have been here three times everytime I order vanilla latte it comes watered down, guess what I'll make my own coffee from now on.
Atmosphere: 1
Food: 1
Service: 1
My mocha frappe is normally good I enjoyed it but customer service really sucked bg one's
Atmosphere: 4
Food: 5
Service: 2
Only bathroom in area
Atmosphere: 2
Food: 5
Service: 5
I have my drink made extra special and each and every time they bend over backwards to get my drink done perfect every time. There the best.
Atmosphere: 5
Food: 5
Service: 5
Bug-eyed lady has horrible customer service skills. Takes everything personally and cries about it. Won't go back.
Atmosphere: 1
Food: 1
Service: 1
Love this store and the people who work at night. I am an Uber driver and stop in every night I work. Girls always remember my order and are very nice.
Atmosphere: 5
Food: 5
Service: 5
I love it ?
Atmosphere: 5
Food: 5
Service: 5
The bathroom was disgusting I had to go to Carl’s Jr to use the bathroom ! We came here to do our bible study and drink and eat at this place and the bathroom looking like that! It’s so disgusting! The bathroom of the place tells a lot about the establishment! Gross ! Never coming back here again! Got pictures to luckily I can’t post them here or yall would puke! There was pee all over the floor and it wasn’t done recently! I EVEN seen the person I asked for the code to the bathroom use that bathroom AND she touched my FOOD hell NAWH
Atmosphere: 1
Food: 3
Service: 1
I don’t like to do this but out of all of the Starbucks I have been to across the United States this one was probably the worst experience I have ever had. I came into this Starbucks to waste some time knowing I generally enjoy the atmosphere of Starbucks. The employees were screaming at the top of their lungs to simply talk to each other using vulgar language, probably trying to hear each other over the extremely loud music. Choosing to ignore that my ears were hurting from one employee “woo wooing” so loud the cars at the end of the drive through could hear her, their restrooms were in fact the most disgusting restrooms I have ever walked into. With a locked door to prevent most from using it, the layers of poop on the toilet seat, the pee on the floor with toilet paper sitting there soaking it up… Is a pool of bacteria and shows that the locks on the doors must just be to prevent employees from cleaning or keeping a sanitary facility. With ready made food such as coffee and cakes it made me want to vomit thinking about what I must have just eaten from people who think that a bathroom like that is okay. Who knows when the last time they washed their hands was… ? This Starbucks is just unsanitary, loud, untrustworthy, and quite frankly ghetto.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
The batista who took my order was super helpful and patient. I not a regular starbucks customer so when I do go I try and order the newest drinks. So I took my time to order and asked her what new drinks were available, she gave me her insight and helped me pick one out. Service like that made the drink taste ever better!!! I ordered a Iced Lavender Cream Oatmilk Mocha. 10/10 drink 10/10 experience
Atmosphere: 3
Food: 3
Service: 5
They take to long and the drink never taste the same ether water down or to much milk
The barista didn't understand my order. I had to tell her my order a handful of times. ??♀️ And I was overcharged!
Atmosphere: 2
Service: 2
Today I went through the drive thru to order a sandwich and a treinta green ice tea. Everything seemed fine at the speaker when I ordered the person taking my order seemed a bit rushed but I didn't think anything of it. When I made it to the window and paid I was Handed my sandwich and when they tried to gave me my drink I was handed something completely different then what I ordered. I ordered a treinta green ice tea mango dragon fruit base no water and was given something purple which I have tried before and I knew for certain I did not like. When I mentioned to the cashier that this wasn't what I ordered she turned and asked the girl who had taken my order and prepared it. The girl told me that was what I ordered I said no it's not what I ordered it is supposed to look like apple juice. She seemed annoyed but she turned for a few seconds and turned back around with the a drink. She asked if I wanted inclusion I said no. This time it looked like water with a drop of golden color. I said I'm sorry that's not what I ordered. She stopped and asked what exactly did you want I repeated my order exactly the way I had since the beginning. With an attitude she said well if you wanted green tea you should have asked for it I replied I did. The cashier at this time was just standing by watching this entire interaction. I was so embarrassed that I just wanted to leave even without my drink. The third and final time my drink was made correctly missing about maybe two fingers from the top of tea but I had enough of her being rude. Needless to say the customer service of that barista was not the greatest. I don't think I will be returning to the particular location anytime soon. Starbucks is expensive and a luxury to me that I can only enjoy every once a while and it's frustrating when you finally can treat yourself to a drink and they get your order wrong . Not only get it wrong but are in a constant rush that they don't even listen to what you are ordering they hear one or two words and piece together what they think it is and then blame you that they got it wrong. I don't know the name of the barista or the cashier I wasn't given a receipt but I kept the tag with the time and date stamp on it from the sandwich so maybe they can norrow down who it was if need be.
Food: 4
Service: 1
Recommended dishes: Sandwich
Not very friendly are always talking amongst each other and taking a very long time to make drinks. Drinks are not very good to much ice and taste like bitter water.
Atmosphere: 1
Food: 2
Service: 1
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