Chick-fil-A

820 W Huntington Dr, Monrovia
(626) 825-7064

Recent Reviews

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Alan Ling

Second time here , all the way from SG.

Clean and spacious. Food was excellent with succulent fried chicken. Would give a miss for the grilled chicken nugget though, the grilling doesnt do justice to the juicy meat, making it drier.

Special shout out to Amanda for excellent service, great smile and checked on us if we need refill for drinks and even offered to clear our tray.

Atmosphere: 5

Food: 5

Service: 5

cmbad1

I went thru the drive thru, ordered 4 tenders with garden salad and ice tea, everything was great and drive thru cashier was friendly 👌

Atmosphere: 4

Food: 5

Service: 5

Celia Duran

First of all, the girl taking my order kept on getting my name wrong. I guess it's not like the past more respect for customers. Well I just had washed my car and they had the fans with water on, which ruined my car wash. I would understand if people were waiting in line outside to cool down. But why in the drive thru.

Atmosphere: 1

Food: 4

Service: 1

Elide Flores

I usually have great experiences at Chick-fil-A, but today was disappointing. I ordered chicken tenders at the drive-thru and received the wrong order. When I parked and went inside to let them know, both the manager and associate were rude and made me feel like I was a nuisance for simply asking for what I paid for. The customer service fell short of what I normally expect from Chick-fil-A.

Atmosphere: 4

Food: 5

Service: 1

Fereshteh Moradi

It wasn’t bad I would give her a five star for service four star for food and four star for atmosphere

Atmosphere: 4

Food: 4

Service: 5

Jonathan C

Retrain one of your cashiers, I usually get good service here. But Dominic the cashier made a small mistake but instead of just handling it, gave attitude and threw my receipt at me, in kind of a disrespectful way, left and made the other guy fix his mistake.

Atmosphere: 4

Food: 5

Service: 2

Ward Roberts

Worst experience ever at a Chick Fil A. This is at 8 PM on August 6, 2025

Awful service. They got more than half our order wrong. We had to park the car and go inside to get it fixed. They were rude and acted like we were trying to run a scam on them. They couldn’t bring back up my order from two minutes before and insisted I go back out to the car and get the receipt they stuck on the side of the bag. It was impossible for them to look it up in their system.

It then took them 10 minutes to correct the order. (That’s after we waited in a very short line in the drive-through that took an excessive amount of time)

The only thing worse than the service were the people who caused the bad service. Worst experience I’ve ever had a Chick-fil-A.

Food: 3

Service: 1

Cruzer M

This was my first time trying Chick -Fil-A. I got a Spicy Chicken Deluxe Meal. I enjoyed it very much. I will definitely go again.

Atmosphere: 4

Food: 5

Service: 5

Andy Tu

Fast and friendly service.

Atmosphere: 5

Food: 5

Service: 5

Rick

I usually don’t leave reviews, but my experience at this Chick-fil-A was truly awful — especially the bathroom situation. First off, the paper towel dispenser barely worked. It would only let out a tiny bit of paper at a time, making it impossible to properly dry my hands after washing. When I went into a stall, there was pee all over the floor and absolutely no toilet paper. I had to go into the next stall just to grab some but since my hands were still wet (thanks to the useless paper towels), the toilet paper kept ripping and I could barely get any.

As if that wasn’t bad enough, when I finally finished and stepped out of the stall, I almost slipped because the floor was soaked. It was seriously dangerous and completely unsanitary. This was one of the worst restroom experiences I’ve ever had. Really disappointed in the lack of cleanliness and basic maintenance. Chick-fil-A usually has higher standards, but this location completely missed the mark.

Atmosphere: 1

Food: 2

Service: 1

Jessica Ax

Dining room closed

Atmosphere: 1

Food: 1

Service: 1

Jose Fernandez

Great food. Great service.

Atmosphere: 5

Food: 5

Service: 5

Elizabeth C

My favorite location is that staff is always friendly and welcoming. Staff are always smiling and seem they enjoy working there.

Atmosphere: 5

Food: 5

Service: 5

Ben Pleunik

Pretty much always a great experience going to Chick-fil-A. Food was all served nice and hot, tasted fresh. Spicy chicken was great. Staff was all friendly.

Atmosphere: 5

Food: 5

Service: 5

Jazlyn Morales

I was in line when I overheard a worker, a white girl to be exact, talking about certain customers. She used the n word WITH the hard r to describe how she hated serving them. This is just unacceptable especially using a voice that was loud enough for me and others in the line to hear. I to this day still see the girl working there and I feel uncomfortable. I had to stop coming.

Atmosphere: 2

Food: 4

Service: 1

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