Church's Texas Chicken

My chicken was old and I wanted all white meat and paid extra for it and got to dry old wings and thigh I was pissed when I got home and on top of that it was nasty 😔 depressed

Atmosphere: 4

Food: 1

Service: 4

Best churches I've been to

Atmosphere: 5

Food: 5

Service: 5

I have not had good chicken from Church’s for a long time. Cold, dry and greasy. I now go to Popeyes for chicken, potatoes and biscuits. I only go here for jalapeño bombers and coleslaw- that is until today. The bombers are now sweetened and don’t taste good. the coleslaw was old and discolored and the container was only half full. I paid $17 bucks for these two items which is ridiculous. I won’t be back due to poor quality and value.

That's always good

Atmosphere: 5

Food: 5

Service: 5

Bee here a few times. Chicken is good. Sides are good. Workers cool nothing really to complain about.

Atmosphere: 4

Food: 4

Service: 4

Chicken is much better now than it used to be to be. This location has a drive thru but you can barely hear the speaker.

Atmosphere: 2

Food: 4

Service: 4

I drove through ordered a 4 piece (2 spicy and 2 original recipe), 1 large okra, 1 jalepeno pepper, and a Dr. Pepper. My food was delicious. The chicken was cooked done. It was juicy and moist andnot dry. I thoroughly enjoyed my meal.

Atmosphere: 4

Food: 4

Service: 4

First wrong order, then refuse re make order even my daughter has receipt and order details. Sad Church chicken going from top places down to grave on service. Don't think I ever go again.

Atmosphere: 1

Service: 1

My family has been eating Church’s Chicken since I was a kid—it’s what my grandma always bought. Sure, there are better fried chicken places, but we come back for the nostalgia. After today, never again.

We pre-ordered our meal through Uber Eats a day in advance for pickup at 6pm. When I arrived, they told me they didn’t receive my order. A few minutes later, a receipt suddenly printed out and they said, “Oh never mind, just got it.” They prepared and handed me the bag and I left. On the way home, I checked the bag—wrong order. I called my family to let them know I’d be late and went back to the store.

Here’s where it gets worse: the person whose order I was accidentally given was now in the store. They took the bag back from me, repackaged the exact same food (after it had left the store with me), and gave it to him. Totally unsanitary and unacceptable.

I showed them my Uber Eats confirmation with the pickup time and store address. The cashier apologized and said they’ve had issues with online orders. I figured they’d remake my food, but instead she spoke with the manager and came back to say they couldn’t make my order because it didn’t print on their end. I literally had the receipt on my phone. It felt like they thought I was trying to scam them.

The cashier seemed to genuinely feel bad and was just following orders, but the manager stayed in the back, eyeing me suspiciously, never coming to speak to me directly or resolve the issue. So not only did I waste over an hour of my time, but I went home empty-handed to a hungry family that had been waiting. We drove out of our way to come here because of the memories tied to this place, but after this experience—nostalgia isn’t enough.

You’ve lost a lifelong customer.

Service: 1

This place charges a little too much for chicken. Comparatively speaking Church's is up there with Popeye's and KFC but charge too much for their food. Last week I went to order a 12 piece family meal and 50 bucks later for only legs and thighs. The order menu never specified this. I haven't been here in ages so either i didn't know about this or i forgot. Since i like white meat as well i had to pay an up charge of 4 dollars and some change. Come on 50 bucks for chicken? I know it's similar the other places but I don't have to pay extra for a mixed bucket. My advice, unless you really like this Chicken go some where else and save a few bucks for the same thing.

Atmosphere: 2

Food: 4

Service: 4

The reason why churches chicken is going out of business they hike a price up too high. You go get a mashed potato you get this little cup. It’s not even like it used to be this little cup of one scoop even the lady at the drive-through said you’re paying too much for this, I will never go back. Why do they always give you old chicken chicken? I don’t get it. They are not like they used to be in the early 90s.

Atmosphere: 1

Food: 1

Service: 2

Missing items.

Atmosphere: 1

Food: 3

Service: 1

The food is always fresh every time we eat at this Church's. But this time, I guess I came a little while after the chicken had been sitting under the heat lamp, and it made me sick after eating two pieces.

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Jalapeño Cheese Bombers, Dry & Old Church's Fried Chicken

They shorted me a piece of chicken i ordered a 10 pc and only got 9 pcs. I guess I have to start opening the chicken box and count it from now own to receive what I pay for.

I just bought a 14 piece legs and thighs and I live in Azusa, which is quite a ways away anyways I only received 10 pieces so immediately I tried to call the restaurant and can’t get through it. Send you to a full voicemail. I don’t understand what kind of business this is or they won’t answer their phone and you can’t even leave a message.