Store was clean and tidy, worker was efficient and kind, would come again. Thank you for the ice cream
Atmosphere: 5
Food: 5
Service: 5
Gem solutions
Cold Stone Creamery offers rich and creamy ice cream with lots of mix ins to choose from. It's a fun place to create your own treat, and the friendly staff make it a great experience every time.
Atmosphere: 5
Food: 5
Service: 5
Devon
Every time I come to Cold Stone, I’m reminded of why it’s my favorite ice cream shop. The ice cream is always fresh, and you can tell they use high quality ingredients. I tried their Birthday Cake Remix last time, and it was out of this world. The staff is super friendly, and the atmosphere is warm and welcoming. It’s always a treat to stop by!
Atmosphere: 5
Food: 5
Service: 5
Christopher Ellis
I recently visited Cold Stone Creamery, and I’m hooked! The service was quick and friendly, and the staff was so helpful in guiding me to the best choices. The ice cream itself is phenomenal creamy and full of flavor. I love how they let you choose the exact mix-ins you want, so it's always personalized. The store is cozy, and I’ll definitely be coming back again soon!
Atmosphere: 5
Food: 5
Service: 5
619 Christmas lights
Cold Stone Creamery is hands down my favorite ice cream spot! The variety of flavors is amazing, and I love that you can create your own custom mix-ins. The staff is always friendly, and the store is clean and inviting. Whether I’m in the mood for something fruity, chocolatey, or indulgent, they always have something to satisfy my craving.
Atmosphere: 5
Food: 5
Service: 5
Daniel Gregson
Been coming here for years. This place is supposed to be about getting your ice cream made your way, but I just came from there tonight and the kid working gives me an attitude after I notice he puts one scoop of peanut butter in my peanut butter ice cream. I ordered the biggest quart size and you’re making it like it’s a small. Then, he proceeds to short me on the ice cream that I paid 28 dollars for and doesn’t even fill it up. Then he has the nerve to ask me for a tip! Apparently they have money to do reservations but not to hire someone that takes pride in their work. Owner should check the cameras and watch the workers shorting customers on product. No worries, there’s an ice cream parlor literally right across the street I don’t mind spending at. Pathetic. Look at the photo, do you see any peanut butter or peanut butter cups in my peanut butter cup perfection? I just paid nearly 30 bucks for a quart of chocolate ice cream.
Atmosphere: 1
Food: 1
Service: 1
John Pork
With only a small sum of money and unable to afford lunch, I decided to settle for ice cream. It couldn't cost much right? Brother was I wrong, a small cup for $10+? Are they infusing diamonds into their ice cream? And forget going for any cheaper alternatives, a small fun size kit kat will cost you $2; they call it "add ons". Well it definitely will add on to my credit card debt. The store was noticeably dirty as well.
The employee was wonderful though, if i recall correctly it was a decent gentleman called Leo. Despite my bad attitude over the overpriced prices, he maintained a positive attitude. My mood got way better, and decided to settle for expensive ice cream thanks to this man. Anyways, he talked me through all the options and decided on a love it coffee lovers. Speaking of love its coffee, why the hell is the owner meat riding the store. Mira, please it makes you look unprofessional. Apart from Leo, I remember Kurt, Madison, Tristan, Lia, and Trey. They were all good and friendly kids.
Atmosphere: 1
Food: 1
Service: 5
Mirou Kh
I really enjoyed my day with a beautiful love it cup of coffee lovers signature ice-cream Thank you
Went into this tsore to cool down because the weather was way too hot. The staff that works here are super friendly and down to earth. They were patient in letting me pick which flavors I wanted and never pushy with the easier selections. Highly recommend this location especially with this weeks heatwave.
Atmosphere: 5
Food: 4
Service: 5
Alenajoy-Darlyn Dimaculangan
I don’t know what it is about these specific employees tonight but if they’re going to project their personal problems on customers & have UNHYGIENIC practices, then I’d say definitely avoid this place. I had no problems with anyone & was in a pretty good mood coming in but the boy working today seemed to feel the complete opposite & wanted to project onto me & the girl seemed to want to defend him. The boy already seemed to be in a bad mood when he walked out to help the girl. The girl started on my husband’s order of cake batter & Oreos & the boy started on my order of mud pie mojo. Btw there was no other customer in the store besides me so it’s not like there was a rush of customers that could’ve possibly stressed him out. Everything was fine even when he was slamming the ice cream onto the stone, I thought he must be having a bad day & I for one did not want to add to it. Even when I saw he grabbed still wrapped peanut butter cups & restocked the one in front I told him “that looks like you’re starting Reese’s peanut cup perfection, sorry my order is for mud pie mojo”, he slammed the still wrapped Reese’s onto the stone & then back into the container. He then proceeds to take the bucket of peanut butter from the floor & slams the whole bucket onto the stone. At that point I said “I don’t even want that ice cream anymore if he’s going to be doing that where food is prepared”. It’s one thing to have a bad attitude & project it onto customers but another to have complete disregard for sanitary food handling. Especially when I’m 9 months pregnant this is something I don’t want to risk. I asked the girl if I could speak to someone about this because now the unsanitary part is really concerning. She says there’s no number to call besides the store number. & I’m like okay well bring your shift lead out then. & this is how it was sus. She goes to the back & is back there for awhile. I’m assuming she must have been talking to the shift lead. I guess shift lead wanted to hide. She comes back out saying they don’t have a shift lead tonight. Odd. I worked at a Coldstone for 4 years during my highschool to college days. There was always a shift lead, I was a shift lead haha. I asked if I could get a refund then because I was not about to let my husband eat possibly CONTAMINATED ice cream if that boy has been in a bad mood and putting things onto the stone that shouldn’t even be on there. She says she doesn’t know how to. Great. I can understand the attitude if perhaps I was being a Karen but I can most definitely assure anyone reading this I’m just someone who wanted to get some ice cream because of baby cravings & was met hostility for no reason. To the employees who see this, please do better kids. The childish display was not it!
Atmosphere: 1
Food: 1
Service: 1
Deb K Diaz
Every coldstone I’ve been to, INCLUDING this one on a previous day, was able to accommodate an anaphylactic allergy (which means-if the allergen is eaten this person will die without treatment) and make a mix-in in the back. But not this one in the afternoon on 6/14/2024. Please provide an in service to your female employee working that day on how to accommodate patrons with allergies. Imagine being the kid in a group of 10 who can’t have ice cream that day because the person mixing the ice cream doesn’t know how to stir in some ingredients in the back. Are there worse things in this world happening rather than not getting ice cream? Absolutely-unless the kid dies from a preventable lethal allergic response.
Maria Torres
Website says it closes at 10:30pm and employees close at 10:00pm , update yours hours
Atmosphere: 1
Service: 1
Vëma
Pretty bad customer service. Takes forever to answer the phone, not sure if the managers really aren’t there or they just don’t want to fix any type of inconvenience. For this pricy of ice cream you would think there would be better service
Employees to are rude.. don't go here
Store was clean and tidy, worker was efficient and kind, would come again. Thank you for the ice cream
Atmosphere: 5
Food: 5
Service: 5
Cold Stone Creamery offers rich and creamy ice cream with lots of mix ins to choose from. It's a fun place to create your own treat, and the friendly staff make it a great experience every time.
Atmosphere: 5
Food: 5
Service: 5
Every time I come to Cold Stone, I’m reminded of why it’s my favorite ice cream shop. The ice cream is always fresh, and you can tell they use high quality ingredients. I tried their Birthday Cake Remix last time, and it was out of this world. The staff is super friendly, and the atmosphere is warm and welcoming. It’s always a treat to stop by!
Atmosphere: 5
Food: 5
Service: 5
I recently visited Cold Stone Creamery, and I’m hooked! The service was quick and friendly, and the staff was so helpful in guiding me to the best choices. The ice cream itself is phenomenal creamy and full of flavor. I love how they let you choose the exact mix-ins you want, so it's always personalized. The store is cozy, and I’ll definitely be coming back again soon!
Atmosphere: 5
Food: 5
Service: 5
Cold Stone Creamery is hands down my favorite ice cream spot! The variety of flavors is amazing, and I love that you can create your own custom mix-ins. The staff is always friendly, and the store is clean and inviting. Whether I’m in the mood for something fruity, chocolatey, or indulgent, they always have something to satisfy my craving.
Atmosphere: 5
Food: 5
Service: 5
Been coming here for years. This place is supposed to be about getting your ice cream made your way, but I just came from there tonight and the kid working gives me an attitude after I notice he puts one scoop of peanut butter in my peanut butter ice cream. I ordered the biggest quart size and you’re making it like it’s a small. Then, he proceeds to short me on the ice cream that I paid 28 dollars for and doesn’t even fill it up. Then he has the nerve to ask me for a tip! Apparently they have money to do reservations but not to hire someone that takes pride in their work. Owner should check the cameras and watch the workers shorting customers on product. No worries, there’s an ice cream parlor literally right across the street I don’t mind spending at. Pathetic. Look at the photo, do you see any peanut butter or peanut butter cups in my peanut butter cup perfection? I just paid nearly 30 bucks for a quart of chocolate ice cream.
Atmosphere: 1
Food: 1
Service: 1
With only a small sum of money and unable to afford lunch, I decided to settle for ice cream. It couldn't cost much right? Brother was I wrong, a small cup for $10+? Are they infusing diamonds into their ice cream? And forget going for any cheaper alternatives, a small fun size kit kat will cost you $2; they call it "add ons". Well it definitely will add on to my credit card debt. The store was noticeably dirty as well.
The employee was wonderful though, if i recall correctly it was a decent gentleman called Leo. Despite my bad attitude over the overpriced prices, he maintained a positive attitude. My mood got way better, and decided to settle for expensive ice cream thanks to this man. Anyways, he talked me through all the options and decided on a love it coffee lovers. Speaking of love its coffee, why the hell is the owner meat riding the store. Mira, please it makes you look unprofessional. Apart from Leo, I remember Kurt, Madison, Tristan, Lia, and Trey. They were all good and friendly kids.
Atmosphere: 1
Food: 1
Service: 5
I really enjoyed my day with a beautiful love it cup of coffee lovers signature ice-cream
Thank you
Atmosphere: 5
Food: 5
Service: 5
Great ice cream taste
Atmosphere: 5
Service: 5
Restaurantji Recommends
Went into this tsore to cool down because the weather was way too hot. The staff that works here are super friendly and down to earth. They were patient in letting me pick which flavors I wanted and never pushy with the easier selections. Highly recommend this location especially with this weeks heatwave.
Atmosphere: 5
Food: 4
Service: 5
I don’t know what it is about these specific employees tonight but if they’re going to project their personal problems on customers & have UNHYGIENIC practices, then I’d say definitely avoid this place. I had no problems with anyone & was in a pretty good mood coming in but the boy working today seemed to feel the complete opposite & wanted to project onto me & the girl seemed to want to defend him. The boy already seemed to be in a bad mood when he walked out to help the girl. The girl started on my husband’s order of cake batter & Oreos & the boy started on my order of mud pie mojo. Btw there was no other customer in the store besides me so it’s not like there was a rush of customers that could’ve possibly stressed him out. Everything was fine even when he was slamming the ice cream onto the stone, I thought he must be having a bad day & I for one did not want to add to it. Even when I saw he grabbed still wrapped peanut butter cups & restocked the one in front I told him “that looks like you’re starting Reese’s peanut cup perfection, sorry my order is for mud pie mojo”, he slammed the still wrapped Reese’s onto the stone & then back into the container. He then proceeds to take the bucket of peanut butter from the floor & slams the whole bucket onto the stone. At that point I said “I don’t even want that ice cream anymore if he’s going to be doing that where food is prepared”. It’s one thing to have a bad attitude & project it onto customers but another to have complete disregard for sanitary food handling. Especially when I’m 9 months pregnant this is something I don’t want to risk. I asked the girl if I could speak to someone about this because now the unsanitary part is really concerning. She says there’s no number to call besides the store number. & I’m like okay well bring your shift lead out then. & this is how it was sus. She goes to the back & is back there for awhile. I’m assuming she must have been talking to the shift lead. I guess shift lead wanted to hide. She comes back out saying they don’t have a shift lead tonight. Odd. I worked at a Coldstone for 4 years during my highschool to college days. There was always a shift lead, I was a shift lead haha. I asked if I could get a refund then because I was not about to let my husband eat possibly CONTAMINATED ice cream if that boy has been in a bad mood and putting things onto the stone that shouldn’t even be on there. She says she doesn’t know how to. Great. I can understand the attitude if perhaps I was being a Karen but I can most definitely assure anyone reading this I’m just someone who wanted to get some ice cream because of baby cravings & was met hostility for no reason. To the employees who see this, please do better kids. The childish display was not it!
Atmosphere: 1
Food: 1
Service: 1
Every coldstone I’ve been to, INCLUDING this one on a previous day, was able to accommodate an anaphylactic allergy (which means-if the allergen is eaten this person will die without treatment) and make a mix-in in the back. But not this one in the afternoon on 6/14/2024. Please provide an in service to your female employee working that day on how to accommodate patrons with allergies. Imagine being the kid in a group of 10 who can’t have ice cream that day because the person mixing the ice cream doesn’t know how to stir in some ingredients in the back.
Are there worse things in this world happening rather than not getting ice cream? Absolutely-unless the kid dies from a preventable lethal allergic response.
Website says it closes at 10:30pm and employees close at 10:00pm , update yours hours
Atmosphere: 1
Service: 1
Pretty bad customer service. Takes forever to answer the phone, not sure if the managers really aren’t there or they just don’t want to fix any type of inconvenience. For this pricy of ice cream you would think there would be better service
Atmosphere: 1
Food: 1
Service: 1
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