April 8, 2024. DEL TACO IS CLOSED @ 6:25pm. All doors locked.Drove to Burger King.April 4, 2024: Ordered a small burger with guacamole, no cheese. My receipt said 2 scoops. I got maybe 1/2 teaspoon mixed with lettuce. I did not get 2 scoops that I paid for. What size is their scoop? 1/4 teaspoon x 2? I did not ask it to be mixed with shredded lettuce.Awful just awful. ONLY ORDER GUACAMOLE ON THE SIDE. Do not let them mix 1/2 teaspoon with lettuce. And Joanne or Joanna hates her job. She was not polite. She needs to not work with the public in my opinion.April 1, 2024:Outside trash cans are full and over flowing. How is that possible?March 8, 2024.Thank you to management for a dollar off coupon for review below.Now today, the man cleaning the grounds is very rude. I tried to talk to him about trash he missed under my car when I pulled out and he was angry I bothered him. It’s not necessary for him to be rude.So after only being here for maybe 20 minutes he refused to walk back and pick up the trash. So the trash will sit and make Del Taco look ugly.Ya might want another Gardner or Grounds keeper.Waited in the drive thru as 7 cars ahead of me and after repeating my order at the window and after paying, I drive off and guess what? My order is wrong. Why? Now I am back in line and 8 cars ahead of me. My time is valuable but obviously that is not important to Del Taco. No respect. So who made the mistake and why? Obviously the Manager does not have a good trained crew. Not cool.
Atmosphere: 1
louis rich
Another 24 hr spot amazingly in Pasadena.
Food: 5
Service: 5
Recommended dishes: Nachos
SoCal_ Blitzkrieg
Filed formal complaint with corporate.Laziest uneducated workers at this location. Manger is hiding in the little corner wall, listening to problems and ignoring everything. Ladies working have unethical customer service. I literally saw father and son walk in not get acknowledged for 10 minutes until they left without ordering. When I brought it to the little girls attention. Her first excuse was "can't you see Im busy...." we both looked around the restaurant to realize she was lying since I was the only customer there... to which she continued, " well I don't care."After reading reviews, I'm not surprised with this behavior
Atmosphere: 1
Food: 1
Service: 1
Luke Lindquist
No soap in the bathroom. Nacho cheese burrito thing was decent
Atmosphere: 3
Food: 3
Service: 3
Brandon D
Everything we ordered was cold.. like cold meaning you might get food poisoning. The bean burritos were all cold but my wife and I also noticed that the tortillas were hard and cold like they weren't cooked or they were old. I ordered extra cheese for the burritos and they just stuffed a large wad of cold shredded cheese at the opening of the uncooked tortilla. It was really bizarre.All my wife's food was cold like mine too. Like nasty cold. Lost our appetites and just tossed everything After taking a few bites. I hope we don't get sick. I don't know what happened but this used to be my favorite place as i was here several months ago and there was a different group of workers and the food was great.
Atmosphere: 1
Food: 1
Service: 1
Rachel Lugo
They could not have been any slower, indifferent or inattentive. And still got my drink wrong. They seemed to work well together but in no hurry. Complete lack of customer care.
Atmosphere: 3
Food: 3
Service: 1
Dallas Stewart
I ordered three things .. didn't get my whole order. I'd honestly shut down this restraunt . They close the doors to the lobby at 5pm. Controlling all clients to the drive thru . I go to the drive thru . Spend 10$ a female chunky cashier who takes my order is so oblivious to make sure three items go into the bag. She makes me stand in drive thru to get a sprite. As I'm looking at favored customers inside. They locked the doors and couldn't handle . A poorly treated customer. Hello I'm the reason you guys have a jobs. Safe to say I'll never be back at this del taco. Poor service. , distracted workers.employees standing around..acting clue less. . The women cashier was the one who told the other gentlemen not to open the door. She basically micro managed hermistake by closing the store when she didn't wanna admit her fault. Or give me my drink. Employees have hols in there pants. Very unprofessional. McDonald' is up the street don't feel bad .
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burrito, Taco
Robert Plair
Burrito had undercooked rice and no cheese. Sprite was mostly carbonated water, the syrup must’ve been out. It all tasted horrible, except for the fries.
Food: 1
C F
My bank detected fraud from this place be careful who you give your debit and credit cards to through the drive-thru. The person with her red hair always uncombed is an absolute disgrace to your company she doesn't know how to be helpful and she always looks like she just woke up lol I don't want some unpleasant woman serving me my food I like to feel happy about my purchase not regretful Im not going to spend my money where im not appreciated there's always a long wait at this location
BAD FOOD BAD SERVICE BEWARE DONT COME HERE FOOD IS SUPER
Atmosphere: 1
Food: 1
Service: 1
gaby “gaby” lomeli
I like here birria ramen
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nachos
Colton Sexton
Don't even waste your time everytime I go your gunna wait atleast 25 minutes for your food if you go inside your looking at 45 mins for a $10 meal.
Atmosphere: 1
Food: 1
Service: 1
randy towns
They always get my orders wrong ?
Atmosphere: 1
Food: 1
Service: 1
gary Austin
The #1 taco combo tastes terrible!!!Del Taco is not what it used to be; the beef flavor is what undermined the meal. I ordered 4 tacos, ate 3 tacos, and threw away the 4th one. Come on big “D” bring the flavor or I won’t be back.
Easy drive through. Big breakfast rollers
Atmosphere: 4
Food: 4
Service: 4
April 8, 2024. DEL TACO IS CLOSED @ 6:25pm. All doors locked.Drove to Burger King.April 4, 2024: Ordered a small burger with guacamole, no cheese. My receipt said 2 scoops. I got maybe 1/2 teaspoon mixed with lettuce. I did not get 2 scoops that I paid for. What size is their scoop? 1/4 teaspoon x 2? I did not ask it to be mixed with shredded lettuce.Awful just awful. ONLY ORDER GUACAMOLE ON THE SIDE. Do not let them mix 1/2 teaspoon with lettuce. And Joanne or Joanna hates her job. She was not polite. She needs to not work with the public in my opinion.April 1, 2024:Outside trash cans are full and over flowing. How is that possible?March 8, 2024.Thank you to management for a dollar off coupon for review below.Now today, the man cleaning the grounds is very rude. I tried to talk to him about trash he missed under my car when I pulled out and he was angry I bothered him. It’s not necessary for him to be rude.So after only being here for maybe 20 minutes he refused to walk back and pick up the trash. So the trash will sit and make Del Taco look ugly.Ya might want another Gardner or Grounds keeper.Waited in the drive thru as 7 cars ahead of me and after repeating my order at the window and after paying, I drive off and guess what? My order is wrong. Why? Now I am back in line and 8 cars ahead of me. My time is valuable but obviously that is not important to Del Taco. No respect. So who made the mistake and why? Obviously the Manager does not have a good trained crew. Not cool.
Atmosphere: 1
Another 24 hr spot amazingly in Pasadena.
Food: 5
Service: 5
Recommended dishes: Nachos
Filed formal complaint with corporate.Laziest uneducated workers at this location. Manger is hiding in the little corner wall, listening to problems and ignoring everything. Ladies working have unethical customer service. I literally saw father and son walk in not get acknowledged for 10 minutes until they left without ordering. When I brought it to the little girls attention. Her first excuse was "can't you see Im busy...." we both looked around the restaurant to realize she was lying since I was the only customer there... to which she continued, " well I don't care."After reading reviews, I'm not surprised with this behavior
Atmosphere: 1
Food: 1
Service: 1
No soap in the bathroom. Nacho cheese burrito thing was decent
Atmosphere: 3
Food: 3
Service: 3
Everything we ordered was cold.. like cold meaning you might get food poisoning. The bean burritos were all cold but my wife and I also noticed that the tortillas were hard and cold like they weren't cooked or they were old. I ordered extra cheese for the burritos and they just stuffed a large wad of cold shredded cheese at the opening of the uncooked tortilla. It was really bizarre.All my wife's food was cold like mine too. Like nasty cold. Lost our appetites and just tossed everything After taking a few bites. I hope we don't get sick. I don't know what happened but this used to be my favorite place as i was here several months ago and there was a different group of workers and the food was great.
Atmosphere: 1
Food: 1
Service: 1
They could not have been any slower, indifferent or inattentive. And still got my drink wrong. They seemed to work well together but in no hurry. Complete lack of customer care.
Atmosphere: 3
Food: 3
Service: 1
I ordered three things .. didn't get my whole order. I'd honestly shut down this restraunt . They close the doors to the lobby at 5pm. Controlling all clients to the drive thru . I go to the drive thru . Spend 10$ a female chunky cashier who takes my order is so oblivious to make sure three items go into the bag. She makes me stand in drive thru to get a sprite. As I'm looking at favored customers inside. They locked the doors and couldn't handle . A poorly treated customer. Hello I'm the reason you guys have a jobs. Safe to say I'll never be back at this del taco. Poor service. , distracted workers.employees standing around..acting clue less. . The women cashier was the one who told the other gentlemen not to open the door. She basically micro managed hermistake by closing the store when she didn't wanna admit her fault. Or give me my drink. Employees have hols in there pants. Very unprofessional. McDonald' is up the street don't feel bad .
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burrito, Taco
Burrito had undercooked rice and no cheese. Sprite was mostly carbonated water, the syrup must’ve been out. It all tasted horrible, except for the fries.
Food: 1
My bank detected fraud from this place be careful who you give your debit and credit cards to through the drive-thru. The person with her red hair always uncombed is an absolute disgrace to your company she doesn't know how to be helpful and she always looks like she just woke up lol I don't want some unpleasant woman serving me my food I like to feel happy about my purchase not regretful Im not going to spend my money where im not appreciated there's always a long wait at this location
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
BAD FOOD BAD SERVICE BEWARE DONT COME HERE FOOD IS SUPER
Atmosphere: 1
Food: 1
Service: 1
I like here birria ramen
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nachos
Don't even waste your time everytime I go your gunna wait atleast 25 minutes for your food if you go inside your looking at 45 mins for a $10 meal.
Atmosphere: 1
Food: 1
Service: 1
They always get my orders wrong ?
Atmosphere: 1
Food: 1
Service: 1
The #1 taco combo tastes terrible!!!Del Taco is not what it used to be; the beef flavor is what undermined the meal. I ordered 4 tacos, ate 3 tacos, and threw away the 4th one. Come on big “D” bring the flavor or I won’t be back.
Atmosphere: 1
Food: 1
Service: 5