This Taco Bell wins my First Place Award for being the lousiest Taco for 2025 I used the Taco Bell app at 6:15 in the parking lot, walked over to pick up in store. There were five of people standing around waiting for their app orders. I didn't get my order till 6:57 pm - that's 42 minutes to make three bean burritos. When I received my order it had none of the eight taco sauce packets I ordered in the app. The person working the counter wasn't present the majority of the time unless someone went near the entrance to behind the counter to get his attention, since he was also working drive thru. There were no condiments, paper napkins, or anything else you would expect available to guests eating inside. Several people from the drive thru came inside to use the restroom because the orders were being made so slow. I've eaten at Taco Bells and other establishments across the US and the two employees preparing food here were unusually slow. This is the longest I have ever waited for food at a Taco Bell, even the busiest Taco Bells with longer Drive Thru lines, more people ordering at the counter, and app pickup locations are able to turn around food within 15 minutes max. The counter person wasn't very friendly to guests coming into the store, all I heard him say was, "What's your name", "It will be out in a few minutes", "It will take a while, were really backed up", "Here's your order". No welcome to Taco Bell, No, Can I help you, No, Thank you for visiting". When my three bean burritos were ready 45 minutes later, he just plopped the bag on the counter, asked me my name again, and said, "Here's you order", while walking away. At $25 hour, you'd think Taco Bell could find friendlier and faster employees, but first they need to change managers whoever that is, for running this location poorly.
Kid-friendliness: This is not an especially kid friendly inside dining experience, its very cramped even for adults. The stools for the table may be to high for younger children.
Wheelchair accessibility: All public locations in California have wheelchair access requirements, this location is very cramped inside and the counter has a short wall a feet in front of it where two digital menu ordering systems are located. This short wall creates a narrow entrance to access the front counter, if anyone is standing or leaning up against this short walk, someone in a wheel chair would have to ask them to move in order to access the front counter.
Atmosphere: 2
Food: 2
Service: 1
Mike Selevitch
Employees were not to be found.... eventually found one when they decided to look at the order, got the order wrong, re made it, I asked for something to wipe the dirty table off with ( I was willing to do it myself) and was told..." there are other tables...." i guess i was lucky to not have to make my own food? Rude little girl.
Atmosphere: 1
Food: 1
Service: 1
Camille Rios
The food was great and the server was kind. However, we were in the drive thru for 19 minutes, which is a long time for a drive thru. Hopefully it won't take as long next time we come.
Atmosphere: 5
Food: 5
Service: 4
Gabriel Trejo
Second time eating here and getting sick. The first time I wasn't sure it was their food but now I know forsure..I will be reporting this restaurant.
Atmosphere: 1
Food: 1
Service: 1
latonja l
I really don’t understand what’s wrong with these Taco Bell got a bean burrito and the first thing I always say is no onions. I have allergy to onions so please don’t put onions and this is the third time actually sprinkling onions in my burrito second, the hard shell taco they gave me like not even the normal scoop of meat, powered on a lot of lettuce just a little bit of cheese like barely any cheese
Atmosphere: 3
Food: 3
Service: 2
Christian Chavez
I don't post a lot of reviews. Like the rest of us, only when something goes bad or really good. In this case... it was GREAT! I've never encountered an employee who cared about the customer experience like Miguel did. Late night order after a 16 hour shift. I don't normally get the Cinnabons, but it was a long day and I thought I should treat myself to a diabetic comatose. Miguel simply asked if I would like a side of sweet cream on the side to dip em' 😋. He said, it was how he liked them... so I tried it. He did a couple pumps and gave me a cup on the side. All this to say, MIGUEL went above the call to duty. I really wish everyone (including myself) had this mentality. It's not about the food! It's about the customers experience. Thanks Miguel. ¡Yo quiero taco bell!
Atmosphere: 5
Food: 5
Service: 5
Ryan Perez
Normally these guys are great. Today I waited in store five minutes before anyone noticed me (with others standing behind me) and my order had been SITTING THERE ready in their kitchen, instead of in the mobile order area. Not worth giving you my money if you aren’t going to be attentive to online orders being picked up!!!
Service: 1
ZXC (NZ)
This is the most stupid store I've even met. I walked this place at 1 AM and maps says it is opening. And the clerk says I have to drive here to be eligible to order anything. Thanks for being discriminate to the poor.
Atmosphere: 1
Food: 1
Service: 1
Lawrence Lainez
I used to eat at Taco Bell all the time because of their value menu now I only stopped when they have a value box that I can afford but the other day I wanted a bean and cheese burrito can I ordered it with extra cheese to my surprise extra cheese was 90 cents the burrito only costs 239 I couldn't believe that the cheese that I asked for was about 80% of the value of the burrito usually when I order a burger and I asked for cheese it's usually about 25% more I was shocked to see what they charge it's those little things like that that keep you coming back I hope they realize it
Staff is horrible at this location, worst Taco Bell experience I’ve ever had. Seems like no one wants to work or even take your order. You get the feeling that the staff is doing you a favor instead of treating you like a customer. Horrible experience at this location, management really failed horribly at this location.
I would like to direct this to the owner of the franchise on May 28 Tuesday morning when I went to pick up an order I wanted to confirm with you that the lady I don't know if she was the manager and the person working the window a young male very bad attitude extremely horrible and even with his attitude not wanting to bag my drinks and having them spill all over the bag they told me it was my job to to beg the this was drive through and told me I was holding up the line.Refused to bag my drinks,both had extremely bad customer service skills..will never go back
Service: 1
DC
Good customer service and quick. The dragon fruit and Baja blast icee are delicious
Max Ann
Let's face it - Taco Bell usually has a bad rap for mistakes with people's orders. BUT! this location has NEVER EVEN ONCE messed up an order!!! So amazing, delivers exactly what you ordered and what you were expecting. thank you so much for the late night or early morning (and everywhere in between) treats, without any hassle - NEVER disappointed!!!! the hard working employees here should be proud. you're doing an amazing job and coming in clutch for all your various customers. remember that, even when you might have to face the worst of any Karens out there!!!Update:They did make a mistake the other day, we had to drive back because 3 tacos were missing from our order. Hopefully it's just a one time thing, & they continue to maintain their otherwise upstanding performance!
Vegetarian options: They have vegetarian options, vegan options (my vegan bf often enjoys a bean and rice burrito), and i think the bowls might be gluten free...? So it's pretty versatile in accommodation for people with particular dietary choices/restrictions, i think!
Dietary restrictions: They have vegetarian options, vegan options (my vegan bf often enjoys a bean and rice burrito), and i think the bowls might be gluten free...? So it's pretty versatile in accommodation for people with particular dietary choices/restrictions, i think!
Atmosphere: 5
Food: 5
Service: 5
Michael Mann
Vegetarian options: Can make most menu items vegetarian or vegan even
This Taco Bell wins my First Place Award for being the lousiest Taco for 2025 I used the Taco Bell app at 6:15 in the parking lot, walked over to pick up in store. There were five of people standing around waiting for their app orders.
I didn't get my order till 6:57 pm - that's 42 minutes to make three bean burritos. When I received my order it had none of the eight taco sauce packets I ordered in the app.
The person working the counter wasn't present the majority of the time unless someone went near the entrance to behind the counter to get his attention, since he was also working drive thru.
There were no condiments, paper napkins, or anything else you would expect available to guests eating inside.
Several people from the drive thru came inside to use the restroom because the orders were being made so slow.
I've eaten at Taco Bells and other establishments across the US and the two employees preparing food here were unusually slow.
This is the longest I have ever waited for food at a Taco Bell, even the busiest Taco Bells with longer Drive Thru lines, more people ordering at the counter, and app pickup locations are able to turn around food within 15 minutes max.
The counter person wasn't very friendly to guests coming into the store, all I heard him say was, "What's your name", "It will be out in a few minutes", "It will take a while, were really backed up", "Here's your order". No welcome to Taco Bell, No, Can I help you, No, Thank you for visiting".
When my three bean burritos were ready 45 minutes later, he just plopped the bag on the counter, asked me my name again, and said, "Here's you order", while walking away.
At $25 hour, you'd think Taco Bell could find friendlier and faster employees, but first they need to change managers whoever that is, for running this location poorly.
Kid-friendliness: This is not an especially kid friendly inside dining experience, its very cramped even for adults. The stools for the table may be to high for younger children.
Wheelchair accessibility: All public locations in California have wheelchair access requirements, this location is very cramped inside and the counter has a short wall a feet in front of it where two digital menu ordering systems are located. This short wall creates a narrow entrance to access the front counter, if anyone is standing or leaning up against this short walk, someone in a wheel chair would have to ask them to move in order to access the front counter.
Atmosphere: 2
Food: 2
Service: 1
Employees were not to be found.... eventually found one when they decided to look at the order, got the order wrong, re made it, I asked for something to wipe the dirty table off with ( I was willing to do it myself) and was told..." there are other tables...." i guess i was lucky to not have to make my own food?
Rude little girl.
Atmosphere: 1
Food: 1
Service: 1
The food was great and the server was kind. However, we were in the drive thru for 19 minutes, which is a long time for a drive thru. Hopefully it won't take as long next time we come.
Atmosphere: 5
Food: 5
Service: 4
Second time eating here and getting sick. The first time I wasn't sure it was their food but now I know forsure..I will be reporting this restaurant.
Atmosphere: 1
Food: 1
Service: 1
I really don’t understand what’s wrong with these Taco Bell got a bean burrito and the first thing I always say is no onions. I have allergy to onions so please don’t put onions and this is the third time actually sprinkling onions in my burrito second, the hard shell taco they gave me like not even the normal scoop of meat, powered on a lot of lettuce just a little bit of cheese like barely any cheese
Atmosphere: 3
Food: 3
Service: 2
I don't post a lot of reviews. Like the rest of us, only when something goes bad or really good. In this case... it was GREAT! I've never encountered an employee who cared about the customer experience like Miguel did. Late night order after a 16 hour shift. I don't normally get the Cinnabons, but it was a long day and I thought I should treat myself to a diabetic comatose. Miguel simply asked if I would like a side of sweet cream on the side to dip em' 😋. He said, it was how he liked them... so I tried it. He did a couple pumps and gave me a cup on the side. All this to say, MIGUEL went above the call to duty. I really wish everyone (including myself) had this mentality. It's not about the food! It's about the customers experience. Thanks Miguel. ¡Yo quiero taco bell!
Atmosphere: 5
Food: 5
Service: 5
Normally these guys are great. Today I waited in store five minutes before anyone noticed me (with others standing behind me) and my order had been SITTING THERE ready in their kitchen, instead of in the mobile order area. Not worth giving you my money if you aren’t going to be attentive to online orders being picked up!!!
Service: 1
This is the most stupid store I've even met. I walked this place at 1 AM and maps says it is opening. And the clerk says I have to drive here to be eligible to order anything. Thanks for being discriminate to the poor.
Atmosphere: 1
Food: 1
Service: 1
I used to eat at Taco Bell all the time because of their value menu now I only stopped when they have a value box that I can afford but the other day I wanted a bean and cheese burrito can I ordered it with extra cheese to my surprise extra cheese was 90 cents the burrito only costs 239 I couldn't believe that the cheese that I asked for was about 80% of the value of the burrito usually when I order a burger and I asked for cheese it's usually about 25% more I was shocked to see what they charge it's those little things like that that keep you coming back I hope they realize it
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Ground Beef Burrito, Cantina Chicken Bowl, Taco, Nachos Bellgrande
Staff is horrible at this location, worst Taco Bell experience I’ve ever had. Seems like no one wants to work or even take your order. You get the feeling that the staff is doing you a favor instead of treating you like a customer. Horrible experience at this location, management really failed horribly at this location.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Drive-thru so good and they're nice
I would like to direct this to the owner of the franchise on May 28 Tuesday morning when I went to pick up an order I wanted to confirm with you that the lady I don't know if she was the manager and the person working the window a young male very bad attitude extremely horrible and even with his attitude not wanting to bag my drinks and having them spill all over the bag they told me it was my job to to beg the this was drive through and told me I was holding up the line.Refused to bag my drinks,both had extremely bad customer service skills..will never go back
Service: 1
Good customer service and quick. The dragon fruit and Baja blast icee are delicious
Let's face it - Taco Bell usually has a bad rap for mistakes with people's orders. BUT! this location has NEVER EVEN ONCE messed up an order!!! So amazing, delivers exactly what you ordered and what you were expecting. thank you so much for the late night or early morning (and everywhere in between) treats, without any hassle - NEVER disappointed!!!! the hard working employees here should be proud. you're doing an amazing job and coming in clutch for all your various customers. remember that, even when you might have to face the worst of any Karens out there!!!Update:They did make a mistake the other day, we had to drive back because 3 tacos were missing from our order. Hopefully it's just a one time thing, & they continue to maintain their otherwise upstanding performance!
Vegetarian options: They have vegetarian options, vegan options (my vegan bf often enjoys a bean and rice burrito), and i think the bowls might be gluten free...? So it's pretty versatile in accommodation for people with particular dietary choices/restrictions, i think!
Dietary restrictions: They have vegetarian options, vegan options (my vegan bf often enjoys a bean and rice burrito), and i think the bowls might be gluten free...? So it's pretty versatile in accommodation for people with particular dietary choices/restrictions, i think!
Atmosphere: 5
Food: 5
Service: 5
Vegetarian options: Can make most menu items vegetarian or vegan even
Atmosphere: 4
Food: 4
Service: 4
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