So this is family night prices now?!?🤣🤣One of my family members went to go get a scoop on family night and they only speak Spanish so Its a bit harder to communicate. But ive been here before to get some icecream a couple of times and the workers are always rude. Anyways would not recommend coming here!
Daniel Covarrubias
Great service
James York
Good service there my mom ordered my ice cream was actually very good 👍
Joscelyn Paniagua
Customer service is terrible, two employees but only one was helping out customers even though there was a line of customers. Took over 30 minutes to get some ice cream 🤦🏼♀️
Kevin Wong
Wrong order every time. I ordered chocolate fudge and they gave me Rocky Road. Two different flavors. Worst Baskin Robins I've ever been to.
I order Reese's peanut butter cups and I got Chocolate and peanut butter.
This is really bad.
Miguel Orozco
So tell me why I get here 15 minutes before they close and the door is already locked but the open sign is clearly on. To make things worse the employee I'm guessing shift lead along with his subordinate completely ignore us while we knock. I'm sure they where happy to leave early but I can't say the same for the owner who just lost some business. If you're that in a hurry to leave then get a different job.
Deathlox
Came into the store at around 2:50 on Thursday March 13 and the 2 female employees didn’t acknowledge me and my sister and spent the whole time talking and laughing with each other and when I asked if they could help us the lady in brown gave us attitude and said to hold on. She also had AirPods in her ears. Her name is Jasmin. Terrible customer service.
Maria Ramirez
Went in on the 19th around 4pm to pick up an ice cream that I had ordered online 5 days prior , there was a young man working by himself in the store and he couldn't find my cake. He called who I believe is his manager Jasmin and basically said that it was my fault for ordering online that my cake was never made. Doesn't make sense. They couldn't refund me my money since the kid was by himself, had to be forced to get one of their other cakes that was the total opposite of what I ordered. Such a shame.
Katherine Mejia
The employee obviously didn't want to be here. We went in looking for a shake but left without making a purchase so I cannot comment on anything except the customer service we encountered.
The tables consistently needed cleaning during each visit. Staff were idle doing nothing or chatting.
Service could improve.
Atmosphere: 4
Food: 5
Service: 2
Enrique Ramirez
Perfect for the summer.
Atmosphere: 5
Food: 5
Service: 5
Missy Yoohoo
I went for a specific flavor but they didn’t have it. I got a milkshake they put the milk part but no shake. The milkshake was so water tasted mostly of milk. Good service though.
Atmosphere: 3
Food: 2
Service: 4
Erica Mondragon
Spectacular ?
Atmosphere: 5
Food: 5
Service: 5
DC DC
2 girl employees writing Saturday night on 7/8/23 8pm. It doesn't take two people to make a shake our even a cappuccino. The was one guy helping out like 6 customers while they were literally standing there ignoring all these people.
The ice cream tasted spoiled and it was melted.
So this is family night prices now?!?🤣🤣One of my family members went to go get a scoop on family night and they only speak Spanish so Its a bit harder to communicate. But ive been here before to get some icecream a couple of times and the workers are always rude. Anyways would not recommend coming here!
Great service
Good service there my mom ordered my ice cream was actually very good 👍
Customer service is terrible, two employees but only one was helping out customers even though there was a line of customers. Took over 30 minutes to get some ice cream 🤦🏼♀️
Wrong order every time. I ordered chocolate fudge and they gave me Rocky Road. Two different flavors. Worst Baskin Robins I've ever been to.
I order Reese's peanut butter cups and I got Chocolate and peanut butter.
This is really bad.
So tell me why I get here 15 minutes before they close and the door is already locked but the open sign is clearly on. To make things worse the employee I'm guessing shift lead along with his subordinate completely ignore us while we knock. I'm sure they where happy to leave early but I can't say the same for the owner who just lost some business. If you're that in a hurry to leave then get a different job.
Came into the store at around 2:50 on Thursday March 13 and the 2 female employees didn’t acknowledge me and my sister and spent the whole time talking and laughing with each other and when I asked if they could help us the lady in brown gave us attitude and said to hold on. She also had AirPods in her ears. Her name is Jasmin. Terrible customer service.
Went in on the 19th around 4pm to pick up an ice cream that I had ordered online 5 days prior , there was a young man working by himself in the store and he couldn't find my cake. He called who I believe is his manager Jasmin and basically said that it was my fault for ordering online that my cake was never made. Doesn't make sense. They couldn't refund me my money since the kid was by himself, had to be forced to get one of their other cakes that was the total opposite of what I ordered. Such a shame.
The employee obviously didn't want to be here. We went in looking for a shake but left without making a purchase so I cannot comment on anything except the customer service we encountered.
Service: 1
Restaurantji Recommends
The tables consistently needed cleaning during each visit. Staff were idle doing nothing or chatting.
Service could improve.
Atmosphere: 4
Food: 5
Service: 2
Perfect for the summer.
Atmosphere: 5
Food: 5
Service: 5
I went for a specific flavor but they didn’t have it. I got a milkshake they put the milk part but no shake. The milkshake was so water tasted mostly of milk. Good service though.
Atmosphere: 3
Food: 2
Service: 4
Spectacular ?
Atmosphere: 5
Food: 5
Service: 5
2 girl employees writing Saturday night on 7/8/23 8pm.
It doesn't take two people to make a shake our even a cappuccino. The was one guy helping out like 6 customers while they were literally standing there ignoring all these people.
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