Expensive and you may be eating pigeon. Who knows. Chicken is extremely small. Come on you are in the United States of America, don't be so cheap.
Atmosphere: 2
Food: 1
Service: 1
Soco J
My newfound favorite! The food was great as usual although I feel like they just gave me the corn this time without heating it up. It was the only thing that was not fresh. The people were nice enough though and the chicken was fire so I'm not going to deduct because they always show up for me! Leggo!
Atmosphere: 5
Food: 5
Service: 5
Arminda Ramirez
I like crazy chicken good
Atmosphere: 4
Food: 4
Service: 4
Elias Rodriguez
Pollo Loco Is Always A Nice Visit, This Time I Got A Bowl And It Was Delish And Sufficient Plus The Chip's Are Chrisp And Not Oily w/Guacamole ???
The location is always clean. The staff are friendly. The food is always fresh and hot. Great option for fast-
Atmosphere: 5
Food: 5
Service: 5
Vince M.
The customer service here is garbage. Rude employees who give you attitude for insignificant things. I asked for Serrano peppers at the drive thru while picking up my online order and the cashier said with an attitude "you should've asked for them online". The 1 and a half stars that this pollo loco has says everything!
Chandler Solon
Horrible
Varbet K.
Most horrible dry burnt chicken for $53 not worth it go to Smart and final get a nice chicken warm up your own beans for less than a third of the price -5 star I even asked for juicy not well done chicken came home couldn't eat it had to take it back. Got my money back no more Pollo Loco. ...
Steven M.
The service is so amazing at this place! They are always so prompt with the order. It's been a lifesaver for me with my short lunch break! Keep up the awesome work!
Placed an online order. Went inside and waited in line. There were 4 people working. The Person at the front was taking orders, serving orders, and taking care of online orders in addition to helping those who asked for bathroom code. ?. I don’t know how he still demonstrated patience and held it together. We waited about 20 min to get to the front; there were about 3 in front of us. He fixed our food right before it was our turn. We get home and realized we were missing tortillas and a carnitas taco worth about $5.00. Food was tasty but made my stomach a little sick. The other person also felt a little sick. I can’t say that the chicken is to blame. Dining room needs attention as well. I feel that they need to hire more people and take care of food and service quality. I love pollo loco but this was truly disappointing. Not going back
Atmosphere: 1
Food: 1
Service: 1
Kristina K.
Orders online for pickup. All was made as expected and correct in the bag. Service was friendly and quick! Honestly just love their churros! It's a must every-time we get food from here .
Bruno G.
I had a great visit today left happy with my delicious tostada thank you to Jenny she was great Love thr new design of the restaurant
Expensive and you may be eating pigeon. Who knows. Chicken is extremely small. Come on you are in the United States of America, don't be so cheap.
Atmosphere: 2
Food: 1
Service: 1
My newfound favorite! The food was great as usual although I feel like they just gave me the corn this time without heating it up. It was the only thing that was not fresh. The people were nice enough though and the chicken was fire so I'm not going to deduct because they always show up for me! Leggo!
Atmosphere: 5
Food: 5
Service: 5
I like crazy chicken good
Atmosphere: 4
Food: 4
Service: 4
Pollo Loco Is Always A Nice Visit, This Time I Got A Bowl And It Was Delish And Sufficient Plus The Chip's Are Chrisp And Not Oily w/Guacamole ???
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Bowl, Double Chicken Tostada Salad, Grande Avocado Chicken Bowl Combo, Tortilla Chicken Soup, Double Chicken Avocado Salad, BRC Burrito, Guacamole, Chips & Guacamole Large, Avocado Salsa Hot, Chips, Taco Salad
The location is always clean. The staff are friendly. The food is always fresh and hot. Great option for fast-
Atmosphere: 5
Food: 5
Service: 5
The customer service here is garbage. Rude employees who give you attitude for insignificant things. I asked for Serrano peppers at the drive thru while picking up my online order and the cashier said with an attitude "you should've asked for them online". The 1 and a half stars that this pollo loco has says everything!
Horrible
Most horrible dry burnt chicken for $53 not worth it go to Smart and final get a nice chicken warm up your own beans for less than a third of the price -5 star I even asked for juicy not well done chicken came home couldn't eat it had to take it back. Got my money back no more Pollo Loco. ...
The service is so amazing at this place! They are always so prompt with the order. It's been a lifesaver for me with my short lunch break! Keep up the awesome work!
Awesome
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Placed an online order. Went inside and waited in line. There were 4 people working. The Person at the front was taking orders, serving orders, and taking care of online orders in addition to helping those who asked for bathroom code. ?. I don’t know how he still demonstrated patience and held it together. We waited about 20 min to get to the front; there were about 3 in front of us. He fixed our food right before it was our turn. We get home and realized we were missing tortillas and a carnitas taco worth about $5.00. Food was tasty but made my stomach a little sick. The other person also felt a little sick. I can’t say that the chicken is to blame. Dining room needs attention as well. I feel that they need to hire more people and take care of food and service quality. I love pollo loco but this was truly disappointing. Not going back
Atmosphere: 1
Food: 1
Service: 1
Orders online for pickup. All was made as expected and correct in the bag. Service was friendly and quick! Honestly just love their churros! It's a must every-time we get food from here .
I had a great visit today left happy with my delicious tostada thank you to Jenny she was great Love thr new design of the restaurant
Good place to share delicious chicken with the
Atmosphere: 5
Food: 5
Service: 5
Great stay with my family, good quality and
Atmosphere: 5
Food: 5
Service: 5