Great Khan's Mongolian Grill Montebello

My wife ordered N7 Black Garlic Tonkosu Ramen today 5/2/2025. Ramen soup was cold. Server Paul was arguing and justifying why the soup was cold. No apologies.

I ordered the soup when they first opened. It was great, not any more. Ramen is hot soup even if it were ordered as take out!

Food: 1

Service: 1

Good Food But Bad Service The Cashier Was Really Rude I Was There With Family Probably Not Coming Back Again

Atmosphere: 3

Food: 4

Service: 1

Alex seemed annoyed the whole time. I see he has other negative reviews. He was a bit stingy on the items and then bothered when I asked for a decent amount. The food was still good and the cooks were friendly.

Atmosphere: 3

Food: 3

Service: 1

Food had no good taste not recommend nothing or suggestions from server. No friendly service will never be recommended by me . Very unhappy to try again after a long while.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Mongolian Stir Fry Noodles with Vegetables

I’m not one to complain but the employee named ALEX.
Extremely rude. Learn to actually speak to customers. There are ways to say/ask stuff without sounding so obnoxious and disrespectful. I had a sore throat and couldn’t speak loud enough to the point where he had to yell at me to speak up and I was with my partner at the time and Alex asked him to speak up for me because he could not hear me. Ok I get it. I got a sore/low voice I understand but he didn’t have to yell at me in that way. This experience makes me not wanna go back but I gotta admit the food is great

Atmosphere: 1

Food: 3

Service: 1

I had liked these noddles when we were able to serve ourselves however the service there is soooo bad they don’t say hi, you ask a question it seems like it bothers them, I asked for the price a female worker told the other worker in Spanish she can’t read the prices on top I think she thinks I don’t understand Spanish. Just the worst service I would go there anymore just because of the service. The noodles are good if you add season to it.

Great food

Atmosphere: 5

Food: 5

Service: 5

Best noodles, incredible flavors

They are closed waste of gas getting to location

Atmosphere: 1

Food: 1

Service: 1

Great foodGood staffClean placeOkay

Atmosphere: 4

Food: 5

Service: 4

We had an order with a shrimp allergy. When the cook found out he would need to clean the grill he skipped us. I figured, that's fine. Then he skipped us again. Okay. When he decided to skip our order a third time I gave up and requested a refund. It looked fine, but I guess I'll never know now.

Atmosphere: 2

Food: 1

Service: 1

Lacking in cleaning the

Atmosphere: 2

Food: 1

Service: 2

Recommended dishes: Mongolian Stir Fry with Chicken and Vegetables

What da helllllll

Atmosphere: 1

Food: 1

Service: 1

My food was so dry its not as saucy as it use to be my food didnt have flavor and i pit all the sauce i always do not satisfied for paying

Atmosphere: 4

Food: 2

Service: 4

This place is a little different from other Great Khans (GK) I have been to. They have 3 different size bowels. The larger the bowel equals more meat. Unlike other GK, this one is not a do it yourself. They will load the bowel for you. They weigh out the meat by thesize of the bowel you order. You get a handful of each veggie you want. So if you only want a veggie or two your bowel will be relatively small. Also, there was a long wait for them to cook your bowel. The use a lot less noodle then the other GK They cook about 4 or 5 orders at a time. They burned some of my food. I noticed a large amount of char on the flattop. For more money, you get less food other than GK. I would say about 20% less.

Atmosphere: 2

Food: 3

Service: 2