Bought a cheese pocket danish at AJ's in Scottsdale, AZ. Let the store and within 10-15 minutes split my rear molar in half. Called AJ's and spoke to the manager and asked me to save what I could he then said he would pass this on to legal and I would be getting a letter from them which twice now I didn't. After 5 days nobody from legal called so I called them at Bashas who owns AJ's and spoke with a risk manager who clearly stated I would have to contact the supplier which I thought was irresponsible considering it was an unwrapped pastry. So after a back and forth set of Email's from Corvel who represents Raly's and a gentleman who was the SR. Liability specialist he said he spoke to the owner Jonathan Lau and that he would be getting back to me. Well guess what...I've received nothing other than a broken tooth that need to be pulled all due to a cheese danish nobody wants to take responsibility for. This happened on a Saturday and immediately called a dentist that was open on April 22nd and the diagnosis was a fractured tooth. I am being the left over and what I was able to spit out to a lab to see if there are any particles left other than what was swallowed. I also have read other reviews with foreign objects in their baked goods. If all these folks seem like they can get away with passing the blame they've got the wrong guy. It's about time all the local media outlets are aware of my issue and others. I ended up calling Jonathan Lau on 05/05/2023 but got his Voice Mail. Is it going to take OSHA to go in a do a full inspection plus others. I'm fit to be tied over the horrible service of AJ's and Bashas in Arizona and Corvel plus Rally's. Not one other than CorVel was remotely proactive.I wonder if the Arizona community knows who actually bakes AJ's pastries I was under the impression they did considering how high end they claim to be.If anybody has had similar issues I'd like to hear about them. I'm sure this is not isolated.
Cori F.
I have been working for a company for 10yrs that uses Le Chef wholesaler for our Bakery. I can honestly say that 75% of their products are Excellent. But the other 25% is Horrible. The biggest issue in is the Blueberry muffin batter, Cranberry Trio,Lemon and Original Bran but Mostly the Blueberry. It is so thin and runny that it just goes flat instead of rising. It completely destroyes the Oven because it just melts and drips out Everywhere. So then the Baker stop and clean and scrape the shelves and bottom oven which takes 8-10 mins., without getting burned. It really Sucks when we're Busy. We use 3-6 buckets of Blueberry a day for our stores orders. I know that it's not properly made bc we actually get the product in that's good and the muffins come out Beautiful .. Which shows me that someone is not doing their job and nobody really cares. So they get to Slack off, Le Chef continues to sell the product. We have to deal with a very bad product.And my Employer gets to pay good money only to get complaints and returns because the muffins suck. But again, when everyone does their job properly the finished product is Amazingly Beautiful and Tasty. Please fix this problem of incompetent employees Thank you
Heidi D.
You can not shop here unless you have a wholesale account so this review is probably not applicable to most. The products are of professional quality however their prices have been slowly increasing over the years, which now many of the items are not worth the value. The macarons are a great value and super yummy ... however the individual desserts I believe are overpriced. Bread and breakfast items are great but not much different than you can find these days at Smart n Final, etc. Overall it is a great bulk value if you have an account there. Limited hours and you need to call several days in advance for many items such as the bars. Taste gets a AA++, convenience a C and customer service not raving -- they are brash and not overly friendly.
Rosa G.
Everything they sell is amazing. I love all of their pastries. I also like that they've added sugar free pastries as well. This is my go to place whenever in need of desserts.
Tracy Hill
People nice, parking for dock is small.53,48s check b4 you pull in.
Paloma Soto
(Translated by Google) Fabulous(Original)Fabuloso
Nay Nay F.
Great pastries and our rep Salphi is amazing. Also the girls that take the orders on the phone are always very pleasant. Thank You for the amazing pastries.
suyapa AvilA
(Translated by Google) Very good bakery(Original)Muy buena panadería
Love them , you have to try! This pastries are made so delicious ..It taste like angelic food..
Yahir Flores
The worst place on earth 5his place has so many bad employees that must be fired if there was a negative 5 stars this place would deserve it the bread is good but the people there are horrendous
Bought a cheese pocket danish at AJ's in Scottsdale, AZ. Let the store and within 10-15 minutes split my rear molar in half. Called AJ's and spoke to the manager and asked me to save what I could he then said he would pass this on to legal and I would be getting a letter from them which twice now I didn't. After 5 days nobody from legal called so I called them at Bashas who owns AJ's and spoke with a risk manager who clearly stated I would have to contact the supplier which I thought was irresponsible considering it was an unwrapped pastry. So after a back and forth set of Email's from Corvel who represents Raly's and a gentleman who was the SR. Liability specialist he said he spoke to the owner Jonathan Lau and that he would be getting back to me. Well guess what...I've received nothing other than a broken tooth that need to be pulled all due to a cheese danish nobody wants to take responsibility for. This happened on a Saturday and immediately called a dentist that was open on April 22nd and the diagnosis was a fractured tooth. I am being the left over and what I was able to spit out to a lab to see if there are any particles left other than what was swallowed. I also have read other reviews with foreign objects in their baked goods. If all these folks seem like they can get away with passing the blame they've got the wrong guy. It's about time all the local media outlets are aware of my issue and others. I ended up calling Jonathan Lau on 05/05/2023 but got his Voice Mail. Is it going to take OSHA to go in a do a full inspection plus others. I'm fit to be tied over the horrible service of AJ's and Bashas in Arizona and Corvel plus Rally's. Not one other than CorVel was remotely proactive.I wonder if the Arizona community knows who actually bakes AJ's pastries I was under the impression they did considering how high end they claim to be.If anybody has had similar issues I'd like to hear about them. I'm sure this is not isolated.
I have been working for a company for 10yrs that uses Le Chef wholesaler for our Bakery. I can honestly say that 75% of their products are Excellent. But the other 25% is Horrible. The biggest issue in is the Blueberry muffin batter, Cranberry Trio,Lemon and Original Bran but Mostly the Blueberry. It is so thin and runny that it just goes flat instead of rising. It completely destroyes the Oven because it just melts and drips out Everywhere. So then the Baker stop and clean and scrape the shelves and bottom oven which takes 8-10 mins., without getting burned. It really Sucks when we're Busy. We use 3-6 buckets of Blueberry a day for our stores orders. I know that it's not properly made bc we actually get the product in that's good and the muffins come out Beautiful .. Which shows me that someone is not doing their job and nobody really cares. So they get to Slack off, Le Chef continues to sell the product. We have to deal with a very bad product.And my Employer gets to pay good money only to get complaints and returns because the muffins suck. But again, when everyone does their job properly the finished product is Amazingly Beautiful and Tasty. Please fix this problem of incompetent employees Thank you
You can not shop here unless you have a wholesale account so this review is probably not applicable to most. The products are of professional quality however their prices have been slowly increasing over the years, which now many of the items are not worth the value. The macarons are a great value and super yummy ... however the individual desserts I believe are overpriced. Bread and breakfast items are great but not much different than you can find these days at Smart n Final, etc. Overall it is a great bulk value if you have an account there. Limited hours and you need to call several days in advance for many items such as the bars. Taste gets a AA++, convenience a C and customer service not raving -- they are brash and not overly friendly.
Everything they sell is amazing. I love all of their pastries. I also like that they've added sugar free pastries as well. This is my go to place whenever in need of desserts.
People nice, parking for dock is small.53,48s check b4 you pull in.
(Translated by Google) Fabulous(Original)Fabuloso
Great pastries and our rep Salphi is amazing. Also the girls that take the orders on the phone are always very pleasant. Thank You for the amazing pastries.
(Translated by Google) Very good bakery(Original)Muy buena panadería
excellent treatment
(Translated by Google) All
Restaurantji Recommends
I just passed by it
Love them , you have to try! This pastries are made so delicious ..It taste like angelic food..
The worst place on earth 5his place has so many bad employees that must be fired if there was a negative 5 stars this place would deserve it the bread is good but the people there are horrendous
Pretty good
Great cakes