Wetzel's Pretzels

I got food poisoning from ordering mini hot dogs from the montebello mall location I been throwing up and having diarrhea worst experience ever

Just have to share my negative experience at the mall kiosk. I went in today and the worker was telling me about her day and influencing me to call the owner and complain about another worker, mind you this was my first time buying at this mall. She gave me the owners name Paul and his cell phone number she asked to please complain about a worker named Marcela or Maricela and say she gave me bad service upstairs even though I had never been upstairs before.

I went upstairs and was attended by her and she was such a sweet lady and I do not understand how they have workers luring customers in to be shady on their behalf, I remember her name tag said Monica. If Monica hates her job she shouldn't be taking it out on other workers who clearly are more professional than her. Also should NOT be giving out the owners personal cell phone to all the customers. What a violation of privacy. Please do better.

Very unprofessional employees , don't care about delivery or online pick up orders...

Small location
Tasty pretzel :)
Good service
I feel bad there's only 1 worker but it's a micro location and can't be helped.

Seriously the workes here look so miserable no smile just with a poker face. The man making the pretzels is very slow and looks like he hates his job. They didn't have any!! Regular pretzels and we were told we had to wait 20mins because they make them to order. I spent almost $30 on 2 pretzels and 2 cheese sides. Only for the food to be cold I won't spending my money here anymore I'll just head over to Annie's!!!!!

Atmosphere: 1

Food: 1

Service: 1

Very good place to eat and especially children find what they

Atmosphere: 4

Food: 4

Service: 5

Someone from here called one of our participants to interview them and rescheduled them and then ignore them after that very unprofessional and scamy af

Great workers very polite and friendly

I found everything very rich

Everything was fresh, so delicious

I was ordering when all I hear is a girl in glasses complain on how she dosent want to be there no more and how people were annoying her right in front of me. I found this very unprofessional and ou guys shouldn't hire girls who are just going to complain the whole time.Not only was she complaining loudly but while getting our drinks she left them there and then went to the back with some tall guy and made me wait another couple of minutes this is a very unprofessional worker and shouldn't be working if they are just going to fool around

Very rich

I was ordering when all I hear is a girl in glasses complain on how she dosent want to be there no more and how people were annoying her right in front of me. I found this very unprofessional and ou guys shouldn't hire girls who are just going to complain the whole time.Not only was she complaining loudly but while getting our drinks she left them there and then went to the back with some tall guy and made me wait another couple of minutes this is a very unprofessional worker and shouldn't be working if they are just going to fool around

We were attended by Sydney and I’m very disappointed. Food handling should be on the top list of your training. Another employee was mopping the floor as Sydney dropped the bag in which she was putting our order in. She picked it up and put our items in there. Just before that, she picked something up from the floor, grabbed a broom and swept something she dropped and didn’t wash her hands to bag our items up. These kids are young and need better training on how to work and groom their hair when working with food.

They close at 8 not 7 they koo