Closes at 5 pm on a friday. Bar scanner not working properly.
Atmosphere: 2
Service: 1
Abby M
OMG!!! Paola is the worst employee ever. Lazy and talks sooooo much that she is so unprofessional and lazy. Had a HUGE line and she didn’t care. Spoke for a long time with 2 customers/ people she knows and then She was just talking and talking and find the perfect time to talk to her “employee” (as she call her coworker) in the middle of making my drink. After i walked to her and asked her if how much longer since she has been talking for so long just wasting everyone’s time she just said that she is talking to the employee because they need to restock……. Really ??!!! In the middle of making an order with a huge line she decides ooooh let me make a restock list while I have all this customers waiting. Seriously ???!!! And THEN she has the nerve to tell me “ there’s better ways of talking about this?? And pours my coffee and rudely gives me my coffee and I respond When?? There’s no way because you’re busy talking !
Atmosphere: 1
Food: 5
Service: 1
Kleiry Nuno
The manger or boss is so rude she has red hair anyway she's doesn't attend everyone with respect everytime I go she just puts the drink there and she gives me attitude it's not only with me alot more people have told me she's just the right person to be there Poor service and i feel like she should be replaced for someone else who's more respectful
Service: 1
Jose Cortez
Came here at 6:30 Sunday night the fat hippo w thick frame glasses said they were closed which seemed weird so I checked the hours of operation and when I came back to show her that it said they close till 8pm she got mad and started making excuses about the ice machine leaking around the corner or some thing like that
Atmosphere: 1
Food: 1
Service: 1
Rodrigo “funning”
I was looking for coffee and Starbucks was at the grocery store. I checked it out and had a matcha latte with while milk.
The temperature was just right, not too sweet and it was a great breakfast drink to start the day.
I’d definitely come back here again to try their other menu items.
Atmosphere: 3
Food: 3
Service: 4
Rebeca Vargas
Great customer service experience. As soon as I walk in, you get greeted by amazing people they always seem to be happy. Fully stocked on cups, mugs, coffee overall just a place you will enjoy coming to. I will be coming here more ☺️
Atmosphere: 5
Food: 5
Service: 5
anthony loera
No serve you at the drive through
Atmosphere: 1
Food: 1
Service: 1
Jeremy Foster
Not a fan of this Starbucks. Customer service is not the best. The server Laura put way too much ice in my drink. I’m not paying for ice, I’m paying for my drink. She also did not apply my points. Won’t be returning.
Pablo Gutierrez-Mejia
Ask for Ashley, she is the absolute BEST Starbucks barista I’ve ever had. She made my mornings every day for 3 weeks. Bubbly personality and goes the extra mile for others.Couldn’t get better customer service ANYWHERE else. I drive out of my way just to go to this Starbucks bc it’s the best :)
Service: 5
underground Lady
The employee with red long hair is beyond rude and I'm confused why she's there when she treats the customer with no respect!She makes getting a coffee there, unpleasant and unwelcoming.
I went to this Starbucks around 12:30PM today (9/20/2023) to get an iced matcha. Customer service was ok, nothing above and beyond or noticeable for me to say it was a great experience. The drink, on the other hand, was made to my liking and it was one of the best ones I've ever had. The reason for my two star rating is the fact my stars were used after I left the store. I paid for my drink and didn't use any stars but a few minutes after my transaction, I noticed a second transaction where my stars were used from the same location. My receipt number is #013744. Not sure what happened but I my account was used for someone else's transaction and they used 200 of my stars. Not only that but my Starbucks gold card was closed due to this incident without my consent!
Atmosphere: 1
Food: 1
Service: 1
Andy Gibson
10 minutes just to order so I thought I'd keep it simple: regular coffee, black. Turns out they have to wash something in the sink and brew a completely new batch of coffee. 10 minutes to get that.. and somehow their microwaved sandwich's bacon was undercooked. Just go to the one across the street.
Atmosphere: 1
Food: 1
Service: 1
Anna B
Staff here are extremely rude and unfriendly. A staff member made a mistake on someone else's order and decided to start throwing out my food items on the counter from my bag because she had made a mistake by putting another person's food item in my bag, she didn't say excuse me or may I, nope just had a stank face and was being aggressive. Will definitely not be returning to this location. Rather drive 10 mins than to give these people my money. Horrible attitude!
Atmosphere: 1
Service: 1
Rolando Solis
As you could see from the pictures they did their job correctly. The frappy's look like something out of A TV commercial. They look very beautiful and great Presentation. it not like the starbucks On 3rd street and gage those people don't know how to make coffee I was really disappointed. I gave him one star as you could see from the reviews. Thank you once again for the 2 girls and Starbucks that made my coffee really delicious. Thank you once again.
Atmosphere: 5
Food: 5
Service: 5
CJ Rivera
I think employee by the name Jordan was being gross. Wore his mask under his top lip. I asked him to wear it correctly when he started to make my coffee. He began being rude to me and said I was being to much for asking him to wear his mask correctly. He never put his mask on correctly. I got a refund and left. Don't breath germs on people's food!
Closes at 5 pm on a friday. Bar scanner not working properly.
Atmosphere: 2
Service: 1
OMG!!! Paola is the worst employee ever. Lazy and talks sooooo much that she is so unprofessional and lazy. Had a HUGE line and she didn’t care. Spoke for a long time with 2 customers/ people she knows and then She was just talking and talking and find the perfect time to talk to her “employee” (as she call her coworker) in the middle of making my drink. After i walked to her and asked her if how much longer since she has been talking for so long just wasting everyone’s time she just said that she is talking to the employee because they need to restock……. Really ??!!! In the middle of making an order with a huge line she decides ooooh let me make a restock list while I have all this customers waiting. Seriously ???!!!
And THEN she has the nerve to tell me “ there’s better ways of talking about this?? And pours my coffee and rudely gives me my coffee and I respond When?? There’s no way because you’re busy talking !
Atmosphere: 1
Food: 5
Service: 1
The manger or boss is so rude she has red hair anyway she's doesn't attend everyone with respect everytime I go she just puts the drink there and she gives me attitude it's not only with me alot more people have told me she's just the right person to be there
Poor service and i feel like she should be replaced for someone else who's more respectful
Service: 1
Came here at 6:30 Sunday night the fat hippo w thick frame glasses said they were closed which seemed weird so I checked the hours of operation and when I came back to show her that it said they close till 8pm she got mad and started making excuses about the ice machine leaking around the corner or some thing like that
Atmosphere: 1
Food: 1
Service: 1
I was looking for coffee and Starbucks was at the grocery store. I checked it out and had a matcha latte with while milk.
The temperature was just right, not too sweet and it was a great breakfast drink to start the day.
I’d definitely come back here again to try their other menu items.
Atmosphere: 3
Food: 3
Service: 4
Great customer service experience. As soon as I walk in, you get greeted by amazing people they always seem to be happy. Fully stocked on cups, mugs, coffee overall just a place you will enjoy coming to. I will be coming here more ☺️
Atmosphere: 5
Food: 5
Service: 5
No serve you at the drive through
Atmosphere: 1
Food: 1
Service: 1
Not a fan of this Starbucks. Customer service is not the best. The server Laura put way too much ice in my drink. I’m not paying for ice, I’m paying for my drink. She also did not apply my points. Won’t be returning.
Ask for Ashley, she is the absolute BEST Starbucks barista I’ve ever had. She made my mornings every day for 3 weeks. Bubbly personality and goes the extra mile for others.Couldn’t get better customer service ANYWHERE else. I drive out of my way just to go to this Starbucks bc it’s the best :)
Service: 5
The employee with red long hair is beyond rude and I'm confused why she's there when she treats the customer with no respect!She makes getting a coffee there, unpleasant and unwelcoming.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
I went to this Starbucks around 12:30PM today (9/20/2023) to get an iced matcha. Customer service was ok, nothing above and beyond or noticeable for me to say it was a great experience. The drink, on the other hand, was made to my liking and it was one of the best ones I've ever had. The reason for my two star rating is the fact my stars were used after I left the store. I paid for my drink and didn't use any stars but a few minutes after my transaction, I noticed a second transaction where my stars were used from the same location. My receipt number is #013744. Not sure what happened but I my account was used for someone else's transaction and they used 200 of my stars. Not only that but my Starbucks gold card was closed due to this incident without my consent!
Atmosphere: 1
Food: 1
Service: 1
10 minutes just to order so I thought I'd keep it simple: regular coffee, black. Turns out they have to wash something in the sink and brew a completely new batch of coffee. 10 minutes to get that.. and somehow their microwaved sandwich's bacon was undercooked. Just go to the one across the street.
Atmosphere: 1
Food: 1
Service: 1
Staff here are extremely rude and unfriendly. A staff member made a mistake on someone else's order and decided to start throwing out my food items on the counter from my bag because she had made a mistake by putting another person's food item in my bag, she didn't say excuse me or may I, nope just had a stank face and was being aggressive. Will definitely not be returning to this location. Rather drive 10 mins than to give these people my money. Horrible attitude!
Atmosphere: 1
Service: 1
As you could see from the pictures they did their job correctly. The frappy's look like something out of A TV commercial. They look very beautiful and great Presentation. it not like the starbucks On 3rd street and gage those people don't know how to make coffee I was really disappointed. I gave him one star as you could see from the reviews. Thank you once again for the 2 girls and Starbucks that made my coffee really delicious. Thank you once again.
Atmosphere: 5
Food: 5
Service: 5
I think employee by the name Jordan was being gross. Wore his mask under his top lip. I asked him to wear it correctly when he started to make my coffee. He began being rude to me and said I was being to much for asking him to wear his mask correctly. He never put his mask on correctly. I got a refund and left. Don't breath germs on people's food!
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