Not a fan of this Starbucks. Customer service is not the best. The server Laura put way too much ice in my drink. I’m not paying for ice, I’m paying for my drink. She also did not apply my points. Won’t be returning.
Pablo Gutierrez-Mejia
Ask for Ashley, she is the absolute BEST Starbucks barista I’ve ever had. She made my mornings every day for 3 weeks. Bubbly personality and goes the extra mile for others.Couldn’t get better customer service ANYWHERE else. I drive out of my way just to go to this Starbucks bc it’s the best :)
Service: 5
underground Lady
The employee with red long hair is beyond rude and I'm confused why she's there when she treats the customer with no respect!She makes getting a coffee there, unpleasant and unwelcoming.
Atmosphere: 1
Food: 4
Service: 1
El Rumbero
I went to this Starbucks around 12:30PM today (9/20/2023) to get an iced matcha. Customer service was ok, nothing above and beyond or noticeable for me to say it was a great experience. The drink, on the other hand, was made to my liking and it was one of the best ones I've ever had. The reason for my two star rating is the fact my stars were used after I left the store. I paid for my drink and didn't use any stars but a few minutes after my transaction, I noticed a second transaction where my stars were used from the same location. My receipt number is #013744. Not sure what happened but I my account was used for someone else's transaction and they used 200 of my stars. Not only that but my Starbucks gold card was closed due to this incident without my consent!
Atmosphere: 1
Food: 1
Service: 1
Andy Gibson
10 minutes just to order so I thought I'd keep it simple: regular coffee, black. Turns out they have to wash something in the sink and brew a completely new batch of coffee. 10 minutes to get that.. and somehow their microwaved sandwich's bacon was undercooked. Just go to the one across the street.
Atmosphere: 1
Food: 1
Service: 1
Anna B
Staff here are extremely rude and unfriendly. A staff member made a mistake on someone else's order and decided to start throwing out my food items on the counter from my bag because she had made a mistake by putting another person's food item in my bag, she didn't say excuse me or may I, nope just had a stank face and was being aggressive. Will definitely not be returning to this location. Rather drive 10 mins than to give these people my money. Horrible attitude!
Atmosphere: 1
Service: 1
Rolando Solis
As you could see from the pictures they did their job correctly. The frappy's look like something out of A TV commercial. They look very beautiful and great Presentation. it not like the starbucks On 3rd street and gage those people don't know how to make coffee I was really disappointed. I gave him one star as you could see from the reviews. Thank you once again for the 2 girls and Starbucks that made my coffee really delicious. Thank you once again.
Atmosphere: 5
Food: 5
Service: 5
CJ Rivera
I think employee by the name Jordan was being gross. Wore his mask under his top lip. I asked him to wear it correctly when he started to make my coffee. He began being rude to me and said I was being to much for asking him to wear his mask correctly. He never put his mask on correctly. I got a refund and left. Don't breath germs on people's food!
Ashley Guerrero
The Manager Ashley has a bad attitude and doesn't respect customers. She doesn't like working more than she needs to I asked her for a tea and she gave me attitude because she needed to make a new tea she also got made and started ranting because she gave is our order wrong.
Sharon Lee
This Ralphs makes fresh sushi and it's pretty solid.
Not a fan of this Starbucks. Customer service is not the best. The server Laura put way too much ice in my drink. I’m not paying for ice, I’m paying for my drink. She also did not apply my points. Won’t be returning.
Ask for Ashley, she is the absolute BEST Starbucks barista I’ve ever had. She made my mornings every day for 3 weeks. Bubbly personality and goes the extra mile for others.Couldn’t get better customer service ANYWHERE else. I drive out of my way just to go to this Starbucks bc it’s the best :)
Service: 5
The employee with red long hair is beyond rude and I'm confused why she's there when she treats the customer with no respect!She makes getting a coffee there, unpleasant and unwelcoming.
Atmosphere: 1
Food: 4
Service: 1
I went to this Starbucks around 12:30PM today (9/20/2023) to get an iced matcha. Customer service was ok, nothing above and beyond or noticeable for me to say it was a great experience. The drink, on the other hand, was made to my liking and it was one of the best ones I've ever had. The reason for my two star rating is the fact my stars were used after I left the store. I paid for my drink and didn't use any stars but a few minutes after my transaction, I noticed a second transaction where my stars were used from the same location. My receipt number is #013744. Not sure what happened but I my account was used for someone else's transaction and they used 200 of my stars. Not only that but my Starbucks gold card was closed due to this incident without my consent!
Atmosphere: 1
Food: 1
Service: 1
10 minutes just to order so I thought I'd keep it simple: regular coffee, black. Turns out they have to wash something in the sink and brew a completely new batch of coffee. 10 minutes to get that.. and somehow their microwaved sandwich's bacon was undercooked. Just go to the one across the street.
Atmosphere: 1
Food: 1
Service: 1
Staff here are extremely rude and unfriendly. A staff member made a mistake on someone else's order and decided to start throwing out my food items on the counter from my bag because she had made a mistake by putting another person's food item in my bag, she didn't say excuse me or may I, nope just had a stank face and was being aggressive. Will definitely not be returning to this location. Rather drive 10 mins than to give these people my money. Horrible attitude!
Atmosphere: 1
Service: 1
As you could see from the pictures they did their job correctly. The frappy's look like something out of A TV commercial. They look very beautiful and great Presentation. it not like the starbucks On 3rd street and gage those people don't know how to make coffee I was really disappointed. I gave him one star as you could see from the reviews. Thank you once again for the 2 girls and Starbucks that made my coffee really delicious. Thank you once again.
Atmosphere: 5
Food: 5
Service: 5
I think employee by the name Jordan was being gross. Wore his mask under his top lip. I asked him to wear it correctly when he started to make my coffee. He began being rude to me and said I was being to much for asking him to wear his mask correctly. He never put his mask on correctly. I got a refund and left. Don't breath germs on people's food!
The Manager Ashley has a bad attitude and doesn't respect customers. She doesn't like working more than she needs to I asked her for a tea and she gave me attitude because she needed to make a new tea she also got made and started ranting because she gave is our order wrong.
This Ralphs makes fresh sushi and it's pretty solid.
Restaurantji Recommends
Best customer service.
Boathouse farms juice buy1 get one free
Very friendly staff greet you when they see you....
$2.50 12 packs, but gotta buy 4
Open till 1 am. Opens again at 6 am. ;)
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