Subway

Places an app order today. I pick it up and the lady is a pissed off mood finally asked if I’m there for an app order and I take my sandwhich home. I get home and the B didn’t put oil and vinegar and she put no mustard and mayo like I asked for. It’s cool that they’re open much earlier than the rest of the subways but there’s no point in doing so if staff is pissed off about it and take it out on customers. To add insult to injury the app didn’t give me the %20 off coupon on my order. The subway on Atlantic and Beverly open later but I’ve never had an issue there. Go to that subway

Atmosphere: 1

Food: 1

Service: 1

My recent visit to a local Subway restaurant left me with mixed feelings. While the overall experience was satisfactory, I encountered a significant issue that raised concerns about food safety and preparation practices.

Initially, the sandwich I ordered was quite enjoyable. The ingredients were fresh, and the flavors blended well together. The bread was soft, and the vegetables were crisp, which is what I have come to expect from Subway. However, this positive experience took a turn for the worse towards the end of my meal.

As I took my final bite of the sandwich, I felt something unusual in my mouth. Upon inspection, I discovered a piece of sharp material that appeared to be plastic or some other hard substance, approximately an inch long. This discovery was alarming and completely overshadowed the enjoyment I had experienced while eating.

Finding foreign objects in food is not just unpleasant; it raises serious concerns about food safety standards in place at the establishment. Such incidents can pose health risks to customers, including potential injuries from sharp objects or contamination from materials that should not be ingested. It is crucial for restaurants, especially those serving food directly to consumers like Subway, to maintain high standards of cleanliness and quality control during food preparation.

In light of this experience, it is clear that Subway needs to enhance its food preparation protocols. Implementing stricter quality checks and training staff on proper handling techniques could help prevent such incidents in the future. Additionally, regular inspections of kitchen equipment and utensils should be conducted to ensure no foreign materials are present in food items served to customers.

While my initial experience at Subway was positive due to the taste and freshness of the ingredients, finding a piece of plastic in my sandwich has left me hesitant about returning. It is imperative for restaurants to prioritize customer safety by ensuring their food is free from contaminants or foreign objects.

Atmosphere: 4

Food: 4

Service: 4

There is a clear lack of coordination and communication. The oldest worker that was making our sandwiches was told to do stuff for the other two that were there but was never helped with the sandwiches she making. She was also the only one making the sandwiches for the arriving customers and when the other two that were making sandwiches they were reaching over our sandwiches barely brushing over the food multiple times. Hopefully in my next visit, there is a person stationed in each portion of the counter passing the sandwiches off to the next like in other subways. By the time I arrived there was one person already at the register paying and one person waiting to start their order and then I was next. For essentially one person queue it took 30minutes to leave the store and when I did leave, there were five or more people that came in waiting their turn.

Atmosphere: 1

Food: 1

Service: 1

The girl that was making my sandwich was really sweet but there was a man that was being very rude and making it uncomfortable for everyone there.

Atmosphere: 1

Food: 5

Service: 5

The #6 is the best imo 🙏🙏

Atmosphere: 5

Food: 5

Service: 5

The manager is lazy and does not want to work

So this location says it closes at 11 pm exactly I ran red lights and almost gave my father a heart attack I drove so fast it’s messed up tbh just cause the staff wants to leave early they shut the show down THEY SHOULDNT WORK there if their gonna close the store and make a heir own damn rules , I hope a manger sees this and goes get them in trouble today is January 6 2024

Atmosphere: 1

Food: 1

Service: 1

The #6 is the best imo ??

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookies, Tuna

Good taste and I love it. Nice place, and shopping.

Food: 5

Service: 5

Your average Subway.You will know what to expect.

Atmosphere: 3

Food: 3

Service: 4

Good service, very clean

Atmosphere: 5

Food: 5

Service: 5

First time visiting and i liked it very much, very clean and nice staff. I do recommend.

One of the best locations I've been to, the customer service is excellent and they had all the flavors of bread at this location. I've been to several locations around town and this is the only Subway location that has the Italian herb and cheese bread available. Thank you

Parking: Lots of parking

Nationwide 10-12 free sandwich!
At 10:52 a.m. they stopped the promotion. The girls alleged that it was only for the first 50! They have a mean attitude there was people already making the line for more that 15 minutes and they decided the free sandwich! Definitely do not visit this place!

I had an awesome sub here today!!! I’ve been to quite a few subways throughout my life and I must say that EFREN made my sub look good!!! Stacked it up right with the perfect amount of veggies as I requested them… also had a cool attitude even though I was changing my mind on him. I appreciated that. A company is only as good as their employees… subway is in good hands with this sub technician on deck. Thanks dude!