So the only reason I’m even giving the place 3 stars is because the atmosphere of this place is wonderful and it’s in a great location. Plus the coffee is really good- however that’s if you can get the correct order. I’m a local and have gone here several times and everyone my coffee is incorrect, or I ask for something heated and they give it cold. I think the girls behind the counter are always just too busy talking or on their phones to give their full attention to the customers and the orders. This place has such potential- but I’m so tired of everything always being wrong
Atmosphere: 5
Food: 3
Service: 1
Lobsang Burgos
Kudos for serving amazing coffee on Christmas
Jacob Diaz
I visited Plum’s Café in Monterey on 12/17 around 4:30 PM and had a disappointing experience. We ordered two drinks and two almond croissants and waited about 10 minutes for the pastries. When we finally received them, the service felt rushed and inattentive. The barista didn’t ask whether we wanted the croissants to-go or for here, nor if we wanted them warmed up, which is a basic courtesy at a café. There was no attempt to check in or provide friendly service. Overall, the customer service from the gentleman working at that time was poor and left us feeling unwelcome. Unfortunately, this experience did not meet expectations.
Atmosphere: 3
Food: 2
Service: 1
Mackenzie Miller
i stopped here for a coffee and a bagel sandwich, assuming that a small, local cafe would be a better choice than one of the chains. boy was i wrong. i can tolerate mediocre coffee, but this was just bad. it’s clear that they use a very dark, cheap blend of beans and the roast quality was atrocious. you can really tell by how greasy the hoppers look. furthermore, the breakfast sandwich that i got was totally mid. the bacon was underdone, and borderline looked unsafe to eat. i ended up tossing it. the only thing i can say is that the staff was very kind and quick. sadly, i’d prefer mediocre coffee at starbucks or Peets to this place any day.
Atmosphere: 3
Food: 1
Service: 4
Jeff Freemyer
Great coffeehouse vibe and a great cappuccino. I stopped in on a whim being from out of town and it’s a very inviting atmosphere. Food smells great for breakfast.
Atmosphere: 5
Food: 5
Service: 5
Sergey Churilov
I like this place)
Laa
Lovely little cozy spot! I went here twice in a row and highly recommend their caramel macchiato. The staff is nice and friendly!
Atmosphere: 5
Food: 5
Service: 5
Anthony Sciuto
Someone stole my keys and the main guy wouldn't show me the footage a while back place sucks
Atmosphere: 1
Food: 1
Service: 1
Andrew Yung
Tiramisu was dried and hard. Coffee was just warm upon being served. Servers acknowledge the mistakes and corrected/refunded the amounts.
Cool spot for a coffee or to catch up on some work. Delicious quiche!
Atmosphere: 5
Food: 4
Service: 5
G K
I thoroughly enjoyed this place, particularly opening hours, as everything else in Monterey opens quite late.
The staff was friendly and welcoming. The coffee was excellent, and the pastries were simply delicious.
I highly recommend this place!
Atmosphere: 5
Food: 5
Service: 5
Hunter Marsh
Place sucks.
Atmosphere: 1
Food: 1
Service: 1
Michelle
Very below average. The pastries were dry & old. Service and coffee was mediocre. Unfortunate as we were looking forward to trying a new place out.
Atmosphere: 2
Food: 2
Service: 2
josh mchenry
Ate here 4 out of the 7 days In Monterey because our company had it set up that we had food ordered and paid for from our company first day order was wrong second day didn't even receive my order third day just had water forth day didn't receive my food again people are so scattered brained good luck to you is all I'm saying would highly avoid this place!!!
So the only reason I’m even giving the place 3 stars is because the atmosphere of this place is wonderful and it’s in a great location. Plus the coffee is really good- however that’s if you can get the correct order. I’m a local and have gone here several times and everyone my coffee is incorrect, or I ask for something heated and they give it cold. I think the girls behind the counter are always just too busy talking or on their phones to give their full attention to the customers and the orders. This place has such potential- but I’m so tired of everything always being wrong
Atmosphere: 5
Food: 3
Service: 1
Kudos for serving amazing coffee on Christmas
I visited Plum’s Café in Monterey on 12/17 around 4:30 PM and had a disappointing experience. We ordered two drinks and two almond croissants and waited about 10 minutes for the pastries. When we finally received them, the service felt rushed and inattentive.
The barista didn’t ask whether we wanted the croissants to-go or for here, nor if we wanted them warmed up, which is a basic courtesy at a café. There was no attempt to check in or provide friendly service. Overall, the customer service from the gentleman working at that time was poor and left us feeling unwelcome.
Unfortunately, this experience did not meet expectations.
Atmosphere: 3
Food: 2
Service: 1
i stopped here for a coffee and a bagel sandwich, assuming that a small, local cafe would be a better choice than one of the chains. boy was i wrong. i can tolerate mediocre coffee, but this was just bad. it’s clear that they use a very dark, cheap blend of beans and the roast quality was atrocious. you can really tell by how greasy the hoppers look. furthermore, the breakfast sandwich that i got was totally mid. the bacon was underdone, and borderline looked unsafe to eat. i ended up tossing it. the only thing i can say is that the staff was very kind and quick. sadly, i’d prefer mediocre coffee at starbucks or Peets to this place any day.
Atmosphere: 3
Food: 1
Service: 4
Great coffeehouse vibe and a great cappuccino. I stopped in on a whim being from out of town and it’s a very inviting atmosphere. Food smells great for breakfast.
Atmosphere: 5
Food: 5
Service: 5
I like this place)
Lovely little cozy spot! I went here twice in a row and highly recommend their caramel macchiato. The staff is nice and friendly!
Atmosphere: 5
Food: 5
Service: 5
Someone stole my keys and the main guy wouldn't show me the footage a while back place sucks
Atmosphere: 1
Food: 1
Service: 1
Tiramisu was dried and hard. Coffee was just warm upon being served. Servers acknowledge the mistakes and corrected/refunded the amounts.
Atmosphere: 4
Food: 1
Service: 4
Nice place, but very watery coffee.
Atmosphere: 4
Food: 1
Restaurantji Recommends
Cool spot for a coffee or to catch up on some work. Delicious quiche!
Atmosphere: 5
Food: 4
Service: 5
I thoroughly enjoyed this place, particularly opening hours, as everything else in Monterey opens quite late.
The staff was friendly and welcoming. The coffee was excellent, and the pastries were simply delicious.
I highly recommend this place!
Atmosphere: 5
Food: 5
Service: 5
Place sucks.
Atmosphere: 1
Food: 1
Service: 1
Very below average. The pastries were dry & old. Service and coffee was mediocre. Unfortunate as we were looking forward to trying a new place out.
Atmosphere: 2
Food: 2
Service: 2
Ate here 4 out of the 7 days In Monterey because our company had it set up that we had food ordered and paid for from our company first day order was wrong second day didn't even receive my order third day just had water forth day didn't receive my food again people are so scattered brained good luck to you is all I'm saying would highly avoid this place!!!
Food: 1
Service: 1
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