As a local, I actively avoid this Starbucks. It’s always overcrowded, and the atmosphere is lacking. The seating consists of uncomfortable wooden furniture, which doesn’t compare to the inviting architecture and furnishings of other nearby Starbucks. Given its prime location in the heart of Monterey, surrounded by major tourist attractions, this location should be much better. Unfortunately, the bathrooms are filthy and seem to go long periods without proper cleaning. I really wish more effort was put into maintaining this space, both in terms of comfort and cleanliness.
Atmosphere: 1
Food: 5
Service: 3
Leah O
I have been here 3 times and every time it’s been a 25+ minute wait, bad luck maybe? I have never experienced this at any other Starbucks. The staff were okay- I could tell they were stressed from the busyness so a little less friendly.
Atmosphere: 3
Food: 5
Service: 3
Veronika Wiese
It's a large capuchino. I'm very sad
Gordon Seidoh Worley
coffee
Atmosphere: 4
Food: 4
Service: 4
Cheryl Velligan
Service is always slow. If you order food they are not organized and food is not served in order that customer ordered.
Atmosphere: 5
Food: 5
Service: 3
Alexander Hamilton
I was having a really bad day, with a huge headache, and then I was met with a warm smile and positive attitude from the person at the register named Bibo, it really turned my day around quick!
I’m glad Starbucks is taking special care of customers, sometimes we have bad days, but it really helps when you’re met with an attitude that’s as warm as the coffee being served. Thank you !!!!!
Atmosphere: 5
Food: 5
Service: 5
Ron Smith
Bibo was an amazing barista. So efficient and accurate with a complicated order.
Atmosphere: 5
Food: 5
Service: 5
Arturo Gonzalez
It is an exceptional place
Atmosphere: 5
Food: 5
Service: 5
Deborah Kindler
Worse service. Yes it was busy 15 minutes to get an Iced Carmel Machioto, was just milk with Carmel sitting on top 1/4 of it. Took 20 minutes to get the oatmeal, that all they had to do was add hot water. Some people who ordered hot food after me, got their food before me. How hard is it to add hot water? Not even a minute.
I order a vt mocha frappe and it had a huge chunk of ice( didn't complain because it wasn't a big to me). Also order a vt strawberry lemonade with no ice. My son was told that it had to have ice and it was filled with mostly ice . ( This drink was order twice because the first time my son dropped it.) The second time my son when to pick it up the drink didn't taste like it had any lemonade. It just tasted like water with strawberries. My son came back crying because the barista was very unkind to my son.
Amin Amersi
So their coffee machine was broken and they made you order an Americano but you should not charge people double price as a result. Your deal the machine is broken so charge people coffee price. Service was very slow. Bathroom was dirty. Drinks were made with more foam then actual coffee. Very disappointed.
Atmosphere: 1
Food: 1
Service: 1
Travis Vidas
Excellent service that has to deal with a lot of homeless problems
Atmosphere: 1
Service: 5
Emerson Reis
A coffee to wake up! Privileged location.
Wheelchair accessibility: Has access.
Atmosphere: 4
Food: 4
Service: 5
Feroze Abbas
I stood in line for 20min and finally got to register and asked for Everything Bagel. The person said I don’t have it. I ordered something else. While sipping coffee inside store I thought of checking online and I was able to order everything bagel and got it. Person at register lied to a customer (me) instead of checking and then confirming. It was a experience never before at any Starbucks.
As a local, I actively avoid this Starbucks. It’s always overcrowded, and the atmosphere is lacking. The seating consists of uncomfortable wooden furniture, which doesn’t compare to the inviting architecture and furnishings of other nearby Starbucks. Given its prime location in the heart of Monterey, surrounded by major tourist attractions, this location should be much better. Unfortunately, the bathrooms are filthy and seem to go long periods without proper cleaning. I really wish more effort was put into maintaining this space, both in terms of comfort and cleanliness.
Atmosphere: 1
Food: 5
Service: 3
I have been here 3 times and every time it’s been a 25+ minute wait, bad luck maybe? I have never experienced this at any other Starbucks. The staff were okay- I could tell they were stressed from the busyness so a little less friendly.
Atmosphere: 3
Food: 5
Service: 3
It's a large capuchino. I'm very sad
coffee
Atmosphere: 4
Food: 4
Service: 4
Service is always slow. If you order food they are not organized and food is not served in order that customer ordered.
Atmosphere: 5
Food: 5
Service: 3
I was having a really bad day, with a huge headache, and then I was met with a warm smile and positive attitude from the person at the register named Bibo, it really turned my day around quick!
I’m glad Starbucks is taking special care of customers, sometimes we have bad days, but it really helps when you’re met with an attitude that’s as warm as the coffee being served. Thank you !!!!!
Atmosphere: 5
Food: 5
Service: 5
Bibo was an amazing barista. So efficient and accurate with a complicated order.
Atmosphere: 5
Food: 5
Service: 5
It is an exceptional place
Atmosphere: 5
Food: 5
Service: 5
Worse service. Yes it was busy 15 minutes to get an Iced Carmel Machioto, was just milk with Carmel sitting on top 1/4 of it. Took 20 minutes to get the oatmeal, that all they had to do was add hot water. Some people who ordered hot food after me, got their food before me.
How hard is it to add hot water? Not even a minute.
Atmosphere: 1
Food: 1
Service: 1
Lovely location and workers.
Atmosphere: 5
Service: 5
Restaurantji Recommends
I order a vt mocha frappe and it had a huge chunk of ice( didn't complain because it wasn't a big to me). Also order a vt strawberry lemonade with no ice. My son was told that it had to have ice and it was filled with mostly ice . ( This drink was order twice because the first time my son dropped it.) The second time my son when to pick it up the drink didn't taste like it had any lemonade. It just tasted like water with strawberries. My son came back crying because the barista was very unkind to my son.
So their coffee machine was broken and they made you order an Americano but you should not charge people double price as a result. Your deal the machine is broken so charge people coffee price. Service was very slow. Bathroom was dirty. Drinks were made with more foam then actual coffee. Very disappointed.
Atmosphere: 1
Food: 1
Service: 1
Excellent service that has to deal with a lot of homeless problems
Atmosphere: 1
Service: 5
A coffee to wake up! Privileged location.
Wheelchair accessibility: Has access.
Atmosphere: 4
Food: 4
Service: 5
I stood in line for 20min and finally got to register and asked for Everything Bagel. The person said I don’t have it. I ordered something else. While sipping coffee inside store I thought of checking online and I was able to order everything bagel and got it. Person at register lied to a customer (me) instead of checking and then confirming. It was a experience never before at any Starbucks.
Atmosphere: 3
Food: 4
Service: 1
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