Subway

195 W Franklin St, Monterey
(831) 655-2613

Recent Reviews

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Andrea Flores

Customer service from the mexican lady is horrible she either doesn't understand or prefers not to listen to your commands.

Atmosphere: 2

Food: 2

Service: 1

Alberto Pasqualini

Disaster the service . Very rude employees.
The local closes at 10 PM and they don "t Let us sit on the tablets at 8:30 pm

Atmosphere: 1

Food: 4

Service: 1

Eva Salas de Diego

It is what is expected from a chain like Subway, but I highlight the cleanliness and friendliness of the local staff. They recommended places in the area and were very friendly. Thank you!!

Atmosphere: 4

Food: 4

Service: 5

sammie rinard

The old lady with the elephant necklace was so rude. And after reading the reviews (too late), customers have complained about her numerous of times. We were extremely disrespected by her. Rude from the get-go. Apparently we offended her by walking in. This place has 0 customers which was the first red flag. Terrible employee with a HORRIBLE attitude. She must hate her life :( will be praying for her. She really makes this Subway location look terrible. And to top it off, the food isn’t fresh. 0 stars if I could.

Atmosphere: 1

Food: 1

Service: 1

Jenny Medina

The service was absolutely horrible, the lady working was very bitter from the beginning, from making me feel stupid about my order to telling me we can’t customize our sandwiches? I thought that was what subways was all about? Aside from being rude to us, she was rude to her coworker in front of us as well, the kid stayed quiet after she disrespected him in front of us. As someone who works in customer service, she should not be working there. I don’t write reviews but I had to because it was just so bad. I have never left a place so annoyed and we were only there for about maybe 15 minutes!

Recommended dishes: Subway Club

C. E.

My go-to place for a quick meal when in Monterey.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Cookies, Cinnabon Footlong Churro

Maureen McEachen

Now they have footling cookies! Heaven!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookies

Rohin Singh

Poor customer

Atmosphere: 3

Food: 4

Service: 1

Jeff Shaw

Horrible company ethics...this location has the best employees ever

Wheelchair accessibility: Easy entrance

Atmosphere: 5

Food: 1

Service: 5

Recommended dishes: Cookies

Matthew Hernandez

Horrible service, the lady didn't know how to communicate or how to make the sandwich , she was so rude an I regularly go here always same attitude just horrible service.

Me Thats Who

Was not acknowledged when we walked in, apparently we interrupted a conversation between thecoworkers. Stood at the counter for a good 3-4 minutes before she even came to the counter to take our order. When she got to the counter she was extremely rude and seemed put out that we were even there. We finally walked out!

Service: 1

C D

The store was clean. They made our orders available to pickup on time.
The only thing...Ive been to many other locations, and this location uses minimal ingredients. I was eating more bread than anything else.

Atmosphere: 5

Food: 4

Service: 5

Chad David

The store was clean. They made our orders available to pickup on time.The only thing...Ive been to many other locations, and this location uses minimal ingredients. I was eating more bread than anything else.

Atmosphere: 5

Food: 4

Service: 5

TheGmc2006

Some staff are sooo rude!!

Hollist Chisolm

Great: the people are very nice, better than anyone else would be to you. Their body language speaks for them.. Make your food with care and to your liking, not to the way they like it. Some places you ask them for a lots of and they give you a little, very little, you are eating mostly bread.You look at them and never go back not that one. This one can always have my business!

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