Service is very good and the drinks are delicious , the only downside is that they’re out of boba often but other than that it’s well worth your time.
Daived samaan
Both Jessica’s are amazing they made me and my guy feel soooo special on our birthdays. I love you guys so much.
Chloe Arriaga
I ordered a Yellow Tango and it was delicious! I think it had mango and passion fruit with mango bits in it and I added the honey boba (tapioca pearls) and it was perfect. Highly recommend this place I’m definitely going back.
Candice Ryder
Went at 8:45 on a Saturday night and the door was locked, chairs up, floor being mopped. Door sign and online says it closes at 9. Workers should stick to it, or management should change the posted hours. Just saying.
Madi Young
I’m not writing this to hate, I would like to just point something out.
9 times out of 10 they are out of boba. Super disappointing because they are a BOBA shop, but I’m lucky to catch them at a time with boba. And if they do have some in stock it’s usually old and you can tell it’s been sitting out for a while. I’m a huge boba tea drinker so I try to come here a few times a week. Their drinks are delicious, just tired of being disappointed. I hope this review finds management so they can keep boba (and other common ingredients) more in stock.
Also a few months ago, I noticed management did a clean out of employees and hired all new people. Things were better for a while and boba was consistently stocked. Sadly overtime it’s gone back to the way before.
This place would be the best boba shop in Monterey if they weren’t constantly out of things. I understand sometimes things are out of your control, but every time I ask how long until more boba will be ready they tell me about an hour. I’ve actually tried to go back an hour later and still none. This leads me to believe they just aren’t making it out of laziness. I worked in food industry before and I understand it’s not always fun. But you can’t be a boba shop with NO BOBA ?
I will continue to go, because as I said I do love their drinks, would just love more available boba :)
Service: 1
Pedro Gil
Closed 20 mins before 9pm. (Their closing time) Wasn’t given an explanation just a shrug ??♂️
Atmosphere: 1
Food: 1
Service: 1
Travis Hougland
No words necessary...
Atmosphere: 1
Food: 1
Service: 1
Stephanie Shanek
Very good teas!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taro
Marcos Dolores
stopped for an earl grey tea, very good and flavorful drink. The place is clean and people are nice and friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lavender Earl Grey
DK
While we were walking in Monterey last June (2023) , we came across Tzone primarily because we say passion fruit plant that was growing in a pot. We love passion fruit so obviously went inside the store not sure what really to expect in terms of the drinks or food.We first admired the passion fruit plant and then went towards the register to see what they were offering. It is mainly a drink place with various flavors of teas (bubble, Thai, flavored). It was quite a selection and sounded all good but my wife wanted to make sure it was not too sweet but also get something other than standard. That's where Eli comes in. He was so friendly and helpful. he took time to explain how TZone was different and better. He explained each of the choices and what goes into each of the drinks (type of tea, sweetener, fruit or other flavors, etc). He helped my wife select the right drink based on her likings and he even agreed to make it less sweet. My wife loved the tea as it was not very sweetOverall place is big and quite airy and well lit. Very clean and plenty of space to sit and relax.Again kudos to Eli for providing 5* service
Didn't have Boba ready when we got there so they gave us the option to wait for fresh Boba to cool down! The customer service was great. The tea was good, the Boba was not as sweet as I like but it was still good. Just wish they had more flavors.
Atmosphere: 5
Food: 4
Service: 5
Seth Esteves
They know how to do tea, and my order is out in less than minutes :)
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fruit, Secret Garden
Ez Galvan
Walked into an empty store. Two teenage girls acted as such with monotone greeting and lazy eyes. They turned to make our drinks with frowns on their face. Ordered to-go and left with them saying a sarcastic “thanks, have a good day.”
The tea was as good as their attitude. Dried fruit had gone bad and both drinks were thrown away after a few sips. I got the Fantasy Garden.
The other drink (taro milk tea) was just plain milk and little flavor.
jackie pinedo
Bad customer service.
Service: 1
Luc Madrid
Grateful for the great customer service and matcha latte from Jazreel. Just the right amount of sweetness and good price. Recommend to swing by if in the area.
Service is very good and the drinks are delicious , the only downside is that they’re out of boba often but other than that it’s well worth your time.
Both Jessica’s are amazing they made me and my guy feel soooo special on our birthdays. I love you guys so much.
I ordered a Yellow Tango and it was delicious! I think it had mango and passion fruit with mango bits in it and I added the honey boba (tapioca pearls) and it was perfect. Highly recommend this place I’m definitely going back.
Went at 8:45 on a Saturday night and the door was locked, chairs up, floor being mopped. Door sign and online says it closes at 9. Workers should stick to it, or management should change the posted hours. Just saying.
I’m not writing this to hate, I would like to just point something out.
9 times out of 10 they are out of boba. Super disappointing because they are a BOBA shop, but I’m lucky to catch them at a time with boba. And if they do have some in stock it’s usually old and you can tell it’s been sitting out for a while. I’m a huge boba tea drinker so I try to come here a few times a week. Their drinks are delicious, just tired of being disappointed. I hope this review finds management so they can keep boba (and other common ingredients) more in stock.
Also a few months ago, I noticed management did a clean out of employees and hired all new people. Things were better for a while and boba was consistently stocked. Sadly overtime it’s gone back to the way before.
This place would be the best boba shop in Monterey if they weren’t constantly out of things. I understand sometimes things are out of your control, but every time I ask how long until more boba will be ready they tell me about an hour. I’ve actually tried to go back an hour later and still none. This leads me to believe they just aren’t making it out of laziness. I worked in food industry before and I understand it’s not always fun. But you can’t be a boba shop with NO BOBA ?
I will continue to go, because as I said I do love their drinks, would just love more available boba :)
Service: 1
Closed 20 mins before 9pm. (Their closing time) Wasn’t given an explanation just a shrug ??♂️
Atmosphere: 1
Food: 1
Service: 1
No words necessary...
Atmosphere: 1
Food: 1
Service: 1
Very good teas!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taro
stopped for an earl grey tea, very good and flavorful drink. The place is clean and people are nice and friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lavender Earl Grey
While we were walking in Monterey last June (2023) , we came across Tzone primarily because we say passion fruit plant that was growing in a pot. We love passion fruit so obviously went inside the store not sure what really to expect in terms of the drinks or food.We first admired the passion fruit plant and then went towards the register to see what they were offering. It is mainly a drink place with various flavors of teas (bubble, Thai, flavored). It was quite a selection and sounded all good but my wife wanted to make sure it was not too sweet but also get something other than standard. That's where Eli comes in. He was so friendly and helpful. he took time to explain how TZone was different and better. He explained each of the choices and what goes into each of the drinks (type of tea, sweetener, fruit or other flavors, etc). He helped my wife select the right drink based on her likings and he even agreed to make it less sweet. My wife loved the tea as it was not very sweetOverall place is big and quite airy and well lit. Very clean and plenty of space to sit and relax.Again kudos to Eli for providing 5* service
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Didn't have Boba ready when we got there so they gave us the option to wait for fresh Boba to cool down! The customer service was great. The tea was good, the Boba was not as sweet as I like but it was still good. Just wish they had more flavors.
Atmosphere: 5
Food: 4
Service: 5
They know how to do tea, and my order is out in less than minutes :)
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fruit, Secret Garden
Walked into an empty store. Two teenage girls acted as such with monotone greeting and lazy eyes. They turned to make our drinks with frowns on their face.
Ordered to-go and left with them saying a sarcastic “thanks, have a good day.”
The tea was as good as their attitude.
Dried fruit had gone bad and both drinks were thrown away after a few sips.
I got the Fantasy Garden.
The other drink (taro milk tea) was just plain milk and little flavor.
Bad customer service.
Service: 1
Grateful for the great customer service and matcha latte from Jazreel. Just the right amount of sweetness and good price. Recommend to swing by if in the area.
Atmosphere: 5
Food: 5
Service: 5
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