Baskin-Robbins

557 Los Angeles Ave Ste 6, Moorpark
(805) 529-5360

Recent Reviews

Jan D.

I go there to get an ice cream cone ,and the ice cream is melting all over everything,your hands your clothes.When I asked the girl who was there why, I was told that they keep the ice cream softer to make it easier to scoop..Are you kidding me,it's ice cream.She asked if I wanted a cup,and I said no..So don't order a cone ,because it drips everywhere..or go elsewhere

Melaina Brown

This Baskin Robbins is great. I had an issue with an online order and the manager of the store and the owner Jerry were extremely helpful. Always appreciate good customer service!

sandra carranza

Reaaaaaaally good ice cream

Ed Corro

I was eating my banana split

Tom B.

This place has me convinced that the human race is going extinct after this generation. I pulled one of their birthday cakes out of the freezer and asked if they could write "Happy Birthday" on it. They informed me that no one in their store has been trained to do this. WTH?!

Lorraine Aten

One employee keeps charging $1.00 for each topping on the banana split. The sign shows 3 toppings & the price is $8.99 but she argues & charges$11.99. All other employee’s charge the $8.99. We will not go there anymore. The owner needs to change the sign or talk to this person.

Lorraine A.

We have been going to Baskin Robbins for many years but lately one employee keeps charging us for each topping on the banana split. The advertisement says $8.99 with toppings but she insist that each topping is $1.00 & charges us $11.99. Other employees do not charge us. We are tired of argueing with her and the management needs to either change the picture sign or correct this person or we will go somewhere else.

Orion Bashkiroff

Great Selection! Great Ice Cream!!!

Z

Very rude girls working in the front! They have bad attitudes and poor customer service skills, they rush you even though there are no customers in there!Will not be returning!

T P

Been sitting in my car for 30 minutes waiting for them to get here and 10 minutes after 11:00 they're still not ready I was turned away not a good way to run a business. I will never come back here

Jeff Hembre

Come get your ice cream…………………………………………………………………………………….

Navid S.

Clean and ready to serve. Customer service on point and flavors for days. Has tables to sit outside and relax

Tom Marchetti

This evening I witnessed a little girl's ice cream fall off of her cone and landed on the floor. The little girl told a female employee what happened, the employee said what do you expect me to do. The employee informed the little girl she had to pay again even though it was the female employees fault that it fell off the cone. Luckily a male customer paid for the little girl's ice cream again. It's been a long time since I've seen such uncaring selfishness. I walked out of the store I'll never be back I'm not spending a nickel in this uncaring store.

XYZ

Very rude girls working in the front! They have bad attitudes and poor customer service skills, they rush you even though there are no customers in there!Will not be returning!

Victoria G.

Horrible service, the employees are very rude and have bad attitudes, they are not friendly!Won't be returning!

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