McDonald's
501 New Los Angeles Ave, Moorpark
(805) 532-2043
Recent Reviews
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Drink machine is always down. Fries never cooled properly. Super slow
Atmosphere: 3
Food: 3
Service: 3
Professional service and a pleasant atmosphere. Truly enjoyable
Atmosphere: 5
Food: 5
Service: 5
Has gone severely downhill over the last year. This place just gets worse and worse. Soda machine is never calibrated correctly. The French fries are 99/100 undercooked. Majority of the staff is rude and never says hi or thank you/ you’re welcome and are untrained.
Atmosphere: 2
Food: 2
Service: 2
Food is great, but they messed up the order at drive thru, ordered 3 of the $5 meal, and got two cheeseburgers and a 10 piece nuggets instead the fries and drinks were correct but they gave me someone else order as well
Atmosphere: 1
Food: 2
Service: 1
We went to inside to get food. So a woman came to us and told us it’s closed. She said she is the manager. She is so rude. The door was open. That’s why we went to inside. So if it’s closed they supposed to close the door. Never go back to this Mc Donald. Thank you.
Atmosphere: 1
Food: 1
Service: 1
The employees were awesome and really nice especially Armando he's really nice always friendly
Atmosphere: 5
Food: 5
Service: 5
Terrible customer service !!
We went on 9/14/25 at around 1:00
The person takin our order at the drive through was rude, short tempered and snotty. When we got to the window for pick up the girl handgun us our food was not any better. No personality not a hello to us nothing just told me what our order was and began to hand me the bags and drinks. There were 6 of us
I asked for napkins, ketchup, ranch and the sauce they are promoting right now A gold sauce.
We were given “0” napkins, 1 ranch , 1 gold sauce and “0” ketchup - for 6 of us
I ordered the crispy chicken sandwich and it tasted like fish. I had to double check it to make sure it wasn’t a fish filet , it wasn’t. What is was , was disgusting! Horrible makes me gag to think about it. The bun was burnt too . So horrible
We have not been eating out a lot lately. And we don’t go to McDonalds. I wanted a salad, that’s why we went there for that and burgers. They don’t have salads! When did they take them off the menu? We would have not gone there otherwise. They are just awful in other locations too from when we used to go in the past. For sure now we won’t ever go back
Atmosphere: 1
Food: 1
Service: 1
Fast service. Food was hot and tasty.
Atmosphere: 5
Food: 5
Service: 5
This place is BY FAR one of the best McDonald’s I’ve been to worldwide. That’s right. I have visited my fair share of McDonald’s around the world. This place is a little gem. If you are nostalgic like I am, you might shed a tear when you see the play area. It is exactly as I remembered. Obviously modernized but the spirit of what it represents for the 7 year old child inside of me is there. Randall, manager in turn, and all of his staff are so cool and professional. It’s been a while since Ive seen McDonald’s staff smiling and not stressed. That being said, these guys are sharp! On full point. My order was accurate. My kid’s Happy Meal was delivered organized inside not all tossed all over like at other locations. The facilities are also immaculately clean and there is staff that walks around and even fixes chairs left out. Management is doing everything right over here and they should probably be training everyone else. 100/10 for sure. 👍
Atmosphere: 5
Food: 5
Service: 5
Ordered breakfast through the app. Order was confirmed for pick-up. Went to go pick it up. Upon arrival was notified that the order had been canceled. Not the first time they stopped serving breakfast before their published cut-off time at this location. I'll be going elsewhere from now on.
Restaurantji Recommends
The manager at night is horrible
Service: 1
It's all good. Making it great!
Atmosphere: 5
Food: 5
Service: 5
No complaints on my end
Atmosphere: 4
Food: 4
Service: 5
Fast service
Atmosphere: 5
Food: 4
Service: 5
50/50 chance that they get your food correct going thru the drive thru. I don’t think they can read or there’s a language barrier but check your bag before leaving the window. Also,waaay to much salt on the burgers 😵
Atmosphere: 4
Food: 4
Service: 3
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