Waited over 10 minutes after being seated and never got any service on Superbowl Sunday during the game, restaurant was not busy...we left!
Atmosphere: 1
Service: 1
Peter Herrera
Rating on the curbside pick for now only time I'm eaten here. I placed the order and called to have it push back a few mins because of traffic, which they did. I did let them know my arrival time but still had to wait about 20 min because one of the meals was incorrect. The server was nice and offered me a drink while I waited and updated me on the status of my order every 5 or so mins. The food was overall good, but fries were lacking in the porpotions about 8 fries. Overall, it was good and caring service for what I ordered.
We usually enjoy Applebee's but our last visit was terrible! The host was not very helpful and the server was rude! Really not happy with them Possibly not return
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Menu
Joseph Camardo
Meal was a little dry and sides were cold.
Atmosphere: 3
Food: 3
Service: 3
Jayden Gutierrez
Normally i have a pretty good experience i normally attend the one in hemet at apples bees but today was kind of off I understand it’s saturday and there’s rush after rush but that doesn’t mean to treat people some kind of way. When i went to the hostess she asked for how many and i said 8 with a little baby and she goes “so 9?” in an attitude and i just laughed and said yeah but it’s a little baby and she said “that’s 9” in an attitude again the wait time wasn’t bad so we appreciated that. our waitresses actually pretty nice. except they messed up one of our burgers and they kept bringing out the wrong food to the wrong table and the manager came out and insisted on arguing with me that she was right and that we did in fact order something when I just didn’t know who ordered what then I proceeded to hear her say it again to the table next to us arguing that she was right. Not in a mean way but the arguing was excessive. I work in customer service and even though it isn’t always true the customer is always right!
Atmosphere: 3
Food: 4
Service: 1
Michael Rellin
5 % of the seats in use. Still had to wait 15 minutes. After appitesiers food took extremely long to arrive.
Atmosphere: 3
Food: 3
Service: 2
Ismael Gomez
This place was great, they served you super fast, the food was hot, many times I visited it with my family, the staff was super friendly, but there were such drastic changes that everything was damaged by the staff and the change of manager damaged the good review of this place, with this I say everything and If you have questions, visit the place👎🏻
nilmindfuct
I gave it 4 stars only because it seems like they don't have any different menu items or many. But the good was delicious. The waitress was awesome. Made us feel comfortable.
I ordered take out,parked where i was supposed to,and no one came out. I had to go inside and get it myself and was still expected to give a tip. I give tips gladly when there is good customer service,there was no customer service to speak of at this location.
Atmosphere: 3
Food: 5
Service: 2
Fabien Missoni
The customer service was, unfortunately, lacking. We were seated and left waiting over 10 minutes before being acknowledged by our server. After another 30 minute delay to place our orders, we were served the wrong dishes. It took an additional 15 minutes to receive the correct items, and despite the extended wait, our drinks were never refilled. We ended up paying and leaving, thoroughly unimpressed. A truly disappointing experience.
Breanna took my pickup order she was so good, so kind, she double checked that my order was completely accurate. she was so good that I turned around and bought something else just so I could give her a $10 tip. I've never been to this restaurant in Redlands however I do love Applebee's I usually go where I live in Montclair. You have an amazing associate and I truly hope that she will be acknowledged she could be a jerk to her employees but she wasn't I heard her talking to them in the back and I know this first hand because I used to be a waitress so I just want to say what an amazing atmosphere that she creates at this Applebee's restaurant and I wanted to say thank you
Parking: na
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baby Back Ribs, Boneless Wings, Menu, French Fries, Burger
Celina Perez
Always love Applebees, great happy hour specials, weekly deals, deals while the games are on the TVs, and great service. Kristen is so accommodating and make the experience here very welcoming!
Atmosphere: 5
Food: 5
Service: 5
Jeremy Abella
Great Service from Anthony and Chad working the Bar.
Waited over 10 minutes after being seated and never got any service on Superbowl Sunday during the game, restaurant was not busy...we left!
Atmosphere: 1
Service: 1
Rating on the curbside pick for now only time I'm eaten here. I placed the order and called to have it push back a few mins because of traffic, which they did. I did let them know my arrival time but still had to wait about 20 min because one of the meals was incorrect. The server was nice and offered me a drink while I waited and updated me on the status of my order every 5 or so mins. The food was overall good, but fries were lacking in the porpotions about 8 fries. Overall, it was good and caring service for what I ordered.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: White Queso Dip & Chips, Mozzarella Sticks, Bourbon Chicken & Shrimp, Burger
We usually enjoy Applebee's but our last visit was terrible! The host was not very helpful and the server was rude! Really not happy with them Possibly not return
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Menu
Meal was a little dry and sides were cold.
Atmosphere: 3
Food: 3
Service: 3
Normally i have a pretty good experience i normally attend the one in hemet at apples bees but today was kind of off I understand it’s saturday and there’s rush after rush but that doesn’t mean to treat people some kind of way. When i went to the hostess she asked for how many and i said 8 with a little baby and she goes “so 9?” in an attitude and i just laughed and said yeah but it’s a little baby and she said “that’s 9” in an attitude again the wait time wasn’t bad so we appreciated that. our waitresses actually pretty nice. except they messed up one of our burgers and they kept bringing out the wrong food to the wrong table and the manager came out and insisted on arguing with me that she was right and that we did in fact order something when I just didn’t know who ordered what then I proceeded to hear her say it again to the table next to us arguing that she was right. Not in a mean way but the arguing was excessive. I work in customer service and even though it isn’t always true the customer is always right!
Atmosphere: 3
Food: 4
Service: 1
5 % of the seats in use. Still had to wait 15 minutes. After appitesiers food took extremely long to arrive.
Atmosphere: 3
Food: 3
Service: 2
This place was great, they served you super fast, the food was hot, many times I visited it with my family, the staff was super friendly, but there were such drastic changes that everything was damaged by the staff and the change of manager damaged the good review of this place, with this I say everything and If you have questions, visit the place👎🏻
I gave it 4 stars only because it seems like they don't have any different menu items or many. But the good was delicious. The waitress was awesome. Made us feel comfortable.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks, Menu, Spinach Dip, Chips, Chicken Wonton Tacos, Wings
I ordered take out,parked where i was supposed to,and no one came out. I had to go inside and get it myself and was still expected to give a tip. I give tips gladly when there is good customer service,there was no customer service to speak of at this location.
Atmosphere: 3
Food: 5
Service: 2
The customer service was, unfortunately, lacking. We were seated and left waiting over 10 minutes before being acknowledged by our server. After another 30 minute delay to place our orders, we were served the wrong dishes. It took an additional 15 minutes to receive the correct items, and despite the extended wait, our drinks were never refilled. We ended up paying and leaving, thoroughly unimpressed. A truly disappointing experience.
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
Recommend tomato bisque soup and casear salad
Atmosphere: 4
Food: 5
Service: 4
Breanna took my pickup order she was so good, so kind, she double checked that my order was completely accurate. she was so good that I turned around and bought something else just so I could give her a $10 tip. I've never been to this restaurant in Redlands however I do love Applebee's I usually go where I live in Montclair. You have an amazing associate and I truly hope that she will be acknowledged she could be a jerk to her employees but she wasn't I heard her talking to them in the back and I know this first hand because I used to be a waitress so I just want to say what an amazing atmosphere that she creates at this Applebee's restaurant and I wanted to say thank you
Parking: na
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baby Back Ribs, Boneless Wings, Menu, French Fries, Burger
Always love Applebees, great happy hour specials, weekly deals, deals while the games are on the TVs, and great service. Kristen is so accommodating and make the experience here very welcoming!
Atmosphere: 5
Food: 5
Service: 5
Great Service from Anthony and Chad working the Bar.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boneless Wings
Kristen was awesome
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Menu, Artichoke Dip
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