Baskin-Robbins

I enjoy coming to business where they have a big smile and welcoming feeling my son has been having a hard time at school brought him to his favorite ice cream customer service is great ice cream is delicious

Atmosphere: 5

Food: 5

Service: 5

Not friendly and no one smiles behind counter, it’s like they’re being punished! Not all are like this, there are a few that are friendly!! Not enough workers, ignored by another, might have been manager or owner. Always liked this location over the other location!

Atmosphere: 3

Food: 4

Service: 3

I would have gave a 5 star review but i feel the employees here could be a bit more welcoming instead of being dull. Great ice cream

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Pralines 'N Cream

I got a cake for my baby boy we had cut when we discover hair , took it back and they said can can give me 1/2 of the money back because we had already took the other 1/2 ?

Did not go there,went somewhere else

It was yummy ?

We were in the area and decided to stop by at this location. We ordered a milkshake and ended up with a "juice." We nicely let the girl know that it was really liquidy, and all she said was,"That's how it's supposed to be, it just depends", not making sense at all. We usually go to the Perris location and never had an issue with their milkshakes.

Pretty good for something different

Great ice cream.

Good service when i stop here for ice cream.

if your at the front of the line shouldn't you attend the front of the line why would you skipp the first person go to the middle of the line and say have you've been help when you should be attending the front of the line? ?

Marilyn took our cake order. The entire time she kept saying "huh?" "What" while chomping on gum with her mouth open. Wasn't surprised to pick up our cake today and it looks like their printer is out of ink, and they let a toddler do the writing. I don't want to serve this it looks so bad.

All i can say is the cake prep should wear gloves while handling cake. i was there last week and was minding my business eating ice cream. I noticed the cake maker, folding the cake bread into a log, with bare hands and wiping crumbs on her jeans. Then slathering iceing and sprinkles again touching the cake and grabing her nose and wiping on jeans. It seemed disgusting to me , and unprofessional for her to do that. Those are expensive cakes, full of buggers and clothing lint. Will not be buying anything thank you very much.

Went to Baskin-Robinson by Moreno Valley Mall today. Ordered their advertised Boba drink and unfortunately tasted horrible. We asked if we could exchange it for something else. The employee with braces was very rude, arrogant and told us to just throw it away. She would not exchange or give us something else. We were a regular at this place but will no longer return. So much for customer service, try the store on Perris Blvd instead.

Gave this a 1 star, here's whyThe employee Bella that helped us was super helpful and was professionalBut the African American employee was rude and not professional, she was wearing a shower cap and wearing Crocs to work, we ordered a Tiger Tea, when they were making it, the drizzle that was used, was spilled onto the girls hand, the employee decided to put the drizzle that was on her hand, back into the drizzle cup.So we won't be getting the Tiger Tea again, as should anyone else