Five Guys
12515 Frederick St, Moreno Valley
(951) 656-0777
Recent Reviews
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Lots of free peanuts! Burgers are great.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Little Fries, Veggie Sandwich, Hamburger
Great place for a burger. Love their choices and quantity. Quality is super tasty. Peanuts while you're waiting great touch. Highly recommend
Parking: I've eaten in a dozen of these around the country. All of them are exceptional and same top quality.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Little Bacon Burger
5 guys is always great, and this one has shakes, too! Got the chocolate banana shake, and I don't regret it
Atmosphere: 5
Food: 5
Service: 5
Great hamburgers and fries
Atmosphere: 5
Food: 5
Service: 5
Best burgers ive ever had seriously
Atmosphere: 4
Food: 5
Service: 5
Didn’t get the toppings correctly on both burgers.
Atmosphere: 5
Food: 5
Service: 1
Every time I order fries no salt and they don't care 😒 😑
Atmosphere: 4
Food: 5
Service: 3
Kid-friendliness: No kids meal
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Cheeseburger
Jacob at five guys would not do a refund or remake food that we order that we were not satisfied with due to not having the original receipt although there was a receipt on the bag with the order and date of services received (the deny of refund or even to remake the food came from the district manager.) They have a policy that is not written anywhere seen to customers of return policy that is supposed to be less than a 3 hr return policy with a receipt. I understand if they didn’t want to refund due to not having the receipt but to not even to remake the food is annoying. Th food was not good, I have had five guys in northern California and it taste completely different from what I ordered today. Imagine spending $32.72 on food that you’re not satisfied with and their response is they can’t help you due to a time delay and no receipt. Insane. Daniel did try to help out and was told he couldn’t remake the food per the district manager..with the way the economy is, fast food restaurants shouldn’t have the option to deny refunds or a remake of any food.
*Customers always first, customer satisfaction is more important than having a bad review. In N Out burger has never given me a problem for any complaint I’ve ever had. This is why I’ll continue to spend my money at In N Out burger.
According to the manager Jacob, I should have received a call from the store manger the following day. I went on a Monday afternoon, it’s now Wednesday night. I have yet to get a call from anybody from Five Guys. This is probably the worst food and customer service experience. I advise anybody not to waste their time and money at this location.
Atmosphere: 5
Food: 1
Service: 1
Best tasting ground beef around. French fries are excellent. Fresh condiments. Vanilla shake is heavenly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Restaurantji Recommends
Food takes a while, but it’s worth it. Best to have the burgers, fries, and drinks while they are fresh. $60 for two meals is a bit pricey though. Five Guys is a “nice to have” meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Little Fries
This place is the bees knees, always consistent & never let us down
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Five Guys Style, Their Cheeseburger, Cheeseburger, Little Bacon Burger, Bacon Burger, Bacon Cheeseburger, Little Fries, Best Burger & Fries, Hamburger
I love five guys everything is natural in made it in the moment and fresh!!
Atmosphere: 5
Food: 5
Service: 5
Hands down the friendliest, nicest, and most courteous staff in Los Angeles. Was it worth paying more than In N Out…no. They need to come down to earth with the prices still. Even “The Window” that fries up fresh burgers is cheaper!
Atmosphere: 3
Food: 4
Service: 5
Fantastic burgers French fries are the best
Atmosphere: 4
Food: 4
Service: 5
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