Jack in the Box

I had a really disappointing experience at this Jack in the Box on Saturday, March 15th, at 1:10 a.m. The female employee working the drive-thru was extremely rude when I was just trying to place my order. I was looking for a specific sandwich that wasn’t on the picture menu, and when I asked about it, she quickly listed the ones she saw and dismissed me, saying, “I already named them all.”

I was simply trying to be nice and clarify what I was looking for, but instead of helping, she kept repeating herself with an attitude. When she finally realized what sandwich I was referring to, instead of just acknowledging it, she rudely told me, “Oh yeah, that’s not on the Munchie Meal,” even though it used to be. The way she handled the situation was unnecessary, and it made me feel unwelcome.

We skipped three other Jack in the Box locations to come here because this was our favorite location, even though it’s 17 minutes from our house. We used to come five times a week, but after this experience, we won’t be coming back—not to this location or any Jack in the Box. If this is how customers are treated, I see no reason to continue supporting this business. We chose to leave without ordering and had to back out of the drive-thru because of how unprofessional and rude the service was.

Management seriously needs to address this kind of treatment toward customers.

Service: 1

Worst Jack in the box in Moreno Valley. Food is Never fresh for lunch or dinner. Whatever happened to "We don't make it till you order it". Tacos were stale, burgers had to be reheated.

Food: 1

Service: 1

High food prices, thanks

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Fries

Went in today to get something to eat around 5:30pm and saw all their tables all dirty no one came out and wiped them down for who knows how long. But what really made me turn around and walk out was seeing the girl in the back with her hair all out, making the food no hair and no hat

Atmosphere: 1

calling corporate . dont over charge me because your prices or wrong this was the manager she was suppose to honor the price put instead she charged me $10 each combo

Atmosphere: 1

Food: 1

Service: 1

Food was very cold tonight. The cheese didn't even melt on the burgers. Fries were terrible. Usually this location is great

Atmosphere: 5

Food: 2

Service: 5

I was just there this morning at 10:30 and order a single Ultimate breakfast sandwich. When I got it, it looked like it was smashed, there was only bacon on half of the sandwich and I didn’t even get to that half because I got a mouthful of egg shells 3 bites in a row!! It was really disgusting and I won’t be eating at any of these locations anymore.

Atmosphere: 4

Food: 1

Service: 4

This is my local jack in the box and it’s so good the service great atmosphere is meh. But it’s Moreno Valley so I never expect nothing more nothing less pricing is good and I love this jack in the box.

Atmosphere: 3

Service: 4

Fast service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, Homestyle Ranch Chicken Club

It's good

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Sandwich, Fries, Jumbo Jack, Homestyle Ranch Chicken Club

Excellent quality service 👍

Spent $45 for cold food. Couldn't even get my tacos because they were out. Been to plenty of Jack in the box's before, and this was by far the worst. Never going back.

Atmosphere: 1

Food: 1

Service: 1

Great

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Breakfast Jack, Ultimate Breakfast Sandwich Combo

I got breakfast today and almost threw up when I bit into my sandwich and found hair in my food.

Food: 1

Service: 4

Food wasn't as hot like it normally be

Atmosphere: 4

Food: 3

Service: 3

Recommended dishes: Egg Rolls, Chicken Sandwich, Fries, Homestyle Ranch Chicken Club, Curly Fries