Jack in the Box

22485 Alessandro Blvd, Moreno Valley
(951) 653-0649

Recent Reviews

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Thomas Jensen

Very nice, great customer service, almost 💯 clean I would say a solid %94, but BOH looks very clean.

Atmosphere: 4

Food: 4

Service: 5

courtney williams

The inside is very clean and service was very quick at this location

Atmosphere: 5

Food: 3

Service: 5

Marty Martinez

As soon as I walked in, three employees welcomed me. I had left McDonald's on Day St, poor customer service. I was waiting for about 10 minutes and they never got to me so that's when I decided to go Jack in the Box. I will be returning
I just wanted to give an update on my previous review. I come here once or twice per week, AC is cold, food is good, I appreciate the friendly employees. But sometimes as I sit here, as I did last week, I notice how the homeless come in and help themselves to the soda dispenser, and then walking out without paying; dirty hands, dirty clothing, they look like they haven't taken a shower in months. You have people sitting here eating, but when they come in and put their hands all over the soda dispenser, using dirty cups, it's just very unsanitary and disgusting. I'll keep coming but I wish they'd do something about it like McDonald's has.

Atmosphere: 5

Food: 5

Service: 5

Alison Sanchez

It's good food

Atmosphere: 5

Food: 5

Service: 5

XTREME X-RAY

This place is slow as heck like you’ll be waiting in line for an hour lease like come on jack in the box you’re supposed to be fast food if you cannot hold of your end and fast food because you’re slow employees then you need to go out of business letting people that you are not truly fast food not only that I said clear as daylight I want the number 29. The lady act so dumb like she does not hear me. She was kept repeating different numbers and I finally yelled 29 then I waited in line after that for like 3545 minutes then I was like so discuss it. I did not even want the food by the time I got to the window. I just continue driving and just said the hell with that, I don’t want it. Do not go to this Jack-in-the-Box if you’re trying to do a quick grab and go.

Atmosphere: 1

Service: 1

Jessica Acevedo

I had a really disappointing experience at this Jack in the Box on Saturday, March 15th, at 1:10 a.m. The female employee working the drive-thru was extremely rude when I was just trying to place my order. I was looking for a specific sandwich that wasn’t on the picture menu, and when I asked about it, she quickly listed the ones she saw and dismissed me, saying, “I already named them all.”

I was simply trying to be nice and clarify what I was looking for, but instead of helping, she kept repeating herself with an attitude. When she finally realized what sandwich I was referring to, instead of just acknowledging it, she rudely told me, “Oh yeah, that’s not on the Munchie Meal,” even though it used to be. The way she handled the situation was unnecessary, and it made me feel unwelcome.

We skipped three other Jack in the Box locations to come here because this was our favorite location, even though it’s 17 minutes from our house. We used to come five times a week, but after this experience, we won’t be coming back—not to this location or any Jack in the Box. If this is how customers are treated, I see no reason to continue supporting this business. We chose to leave without ordering and had to back out of the drive-thru because of how unprofessional and rude the service was.

Management seriously needs to address this kind of treatment toward customers.

Service: 1

Anthony

Worst Jack in the box in Moreno Valley. Food is Never fresh for lunch or dinner. Whatever happened to "We don't make it till you order it". Tacos were stale, burgers had to be reheated.

Food: 1

Service: 1

Robert h

High food prices, thanks

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Fries

Crysta f

Went in today to get something to eat around 5:30pm and saw all their tables all dirty no one came out and wiped them down for who knows how long. But what really made me turn around and walk out was seeing the girl in the back with her hair all out, making the food no hair and no hat

Atmosphere: 1

Brianna Bates

calling corporate . dont over charge me because your prices or wrong this was the manager she was suppose to honor the price put instead she charged me $10 each combo

Atmosphere: 1

Food: 1

Service: 1

Peggy Reid

Food was very cold tonight. The cheese didn't even melt on the burgers. Fries were terrible. Usually this location is great

Atmosphere: 5

Food: 2

Service: 5

Sarah Wasson

I was just there this morning at 10:30 and order a single Ultimate breakfast sandwich. When I got it, it looked like it was smashed, there was only bacon on half of the sandwich and I didn’t even get to that half because I got a mouthful of egg shells 3 bites in a row!! It was really disgusting and I won’t be eating at any of these locations anymore.

Atmosphere: 4

Food: 1

Service: 4

Sophia

This is my local jack in the box and it’s so good the service great atmosphere is meh. But it’s Moreno Valley so I never expect nothing more nothing less pricing is good and I love this jack in the box.

Atmosphere: 3

Service: 4

Alexis osborne

Fast service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, Homestyle Ranch Chicken Club

Anthony Sanchez

It's good

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Sandwich, Fries, Jumbo Jack, Homestyle Ranch Chicken Club

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