Jersey Mike's Subs

12625 Frederick St S3, Moreno Valley
(951) 413-1888

Recent Reviews

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MATTHEW ALLEN

The staff here are fantastic! They are incredibly kind, thoughtful, and efficient while preparing our sandwiches. All of them were delicious, and the customer service was top-notch.

Sean Gueringer

Only customer ordering when I walked in. Took 21 minutes to make 2 sandwiches. 1 hot sandwich 1 cold. Crazy

Jaime Chavez

How do you not see your out of any bread ! And then ask people to wait 45 min for new one. Horrible especially if u order online 👎👎 new manager please

ABN82

I'm a big fan of Jersey Mike's sandwiches, just not this location. This location is close to my work and I've use the app to order lunch a few times. However despite ordering online, my order is NEVER ready when I arrive at the time it's supposed to be ready. They always seem to start the order after I arrive. Also when ordering multiple sandwiches, I always enter the name of who it's for in the space provided in the app. But this location never labels the sandwiches, requiring us to open all the sandwiches to see which sandwich is whose. I always use the Jersey Mike's app to order, and seemingly this location I always have issues with. Food is of consistent quality, but the service here is just bad. Poor management and adherence to procedures, and there are several other reviews of poor service of this location. I'll probably remove Jersey Mike's from my list of options for lunch during the week.

John Lillywhite

I didn't know I had to pay a premium for crappy service and attitude.

Management, if you're going to charge $17 for a medium sandwich for small bag of chips and a small drink, you better make sure that you are giving customers what they paid for and expect.

My review echoes my expectations based upon your pricing. Keep this up and your stars will go down.

Yolander Mitchell

I just visited your store for two regular sandwiches on wheat bread. After arriving home and began to eat, the bread was as crunchy as a cracker. It's so disappointing. With the high cost of food EVERYWHERE you go, it would be a real treat to pay $ 23.00 for food and not all of it is fresh.
Please do better. Thank you
Y Mitchell
A loyal customer

Mark F (Blackdawn)

The price of the food was ar a premium. Some of the tables were sticky and dirty with food and drink residue. They had ambient music and halfway decent decor, yet posters were thrown up to block the windows' view. The food itself was what I describe as bleh. Let me explain, I have been to New Jersy sub shops. I know a good Italian sub. What I was served was hot, but the taste was kind of lacking. It was supposed to have jalapeños, didnt taste that or any spiciness. It had melted cheese, icken, and onions, yet these all merged into an amalgamation that had the consistency of tuna fish and tasted about as bland. I will keep seeking out other sub venues, as this one did not impress except to say the 'sub' came hot.

Atmosphere: 3

Food: 3

Service: 4

Abe P

Been here a few times and it doesn't disappoint. Food and Service has been Great so far. Can't go wrong. Fast and easy.

Atmosphere: 5

Food: 5

Service: 5

Nastacia

They have GF options! I love them because my husband told them I have a allergy to wheat. They wiped down everything and was so careful. Of course no promise that it might not be contaminated, but I didn't get sick. So they do try. I love this so much!!!

Dietary restrictions: GF yes

Atmosphere: 5

Food: 5

Service: 5

Mark Fladd

The price of the food was ar a premium. Some of the tables were sticky and dirty with food and drink residue. They had ambient music and halfway decent decor, yet posters were thrown up to block the windows' view. The food itself was what I describe as bleh. Let me explain, I have been to New Jersy sub shops. I know a good Italian sub. What I was served was hot, but the taste was kind of lacking. It was supposed to have jalapeños, didnt taste that or any spiciness. It had melted cheese, icken, and onions, yet these all merged into an amalgamation that had the consistency of tuna fish and tasted about as bland. I will keep seeking out other sub venues, as this one did not impress except to say the 'sub' came hot.

Wende Ashley

This Moreno Valley store always gets it right. Super nice staff members

Atmosphere: 5

Food: 5

Service: 5

Kallie Arevalo

ster already asking me to check me out which was very rushed. I went along with it as she asked if I wanted the combo, I proceed to tell her yes and I asked my son if he wanted one as well. While he went to the fridge to look at the options he asked me if he should get one for his brother so my attention went to him and deviated away from her. After I answered him, the employee making my sanwhich asked me if I wanted my sanwhich mikes way. I answered her and looked back at the manager so I can pay, she walked away and told the two other employees working saying "she tried, I have other things to do" and Mary and the other employees proceed to laugh. I was very upset as she was the individual who had rushed me since the beginning and then decides to walk away because I wasn't ready when she was. AND she did this in front of my son who walks back to the register from the fridge with his gaterade looking confused. I still kept calm and used my manners and asked for her name, then I found out she was the manager of the place, it disgust me. As a manager poor customer service should never be an issue. Because of this, I was distracted and did not order my toppings correctly and it completely messed up my sandwich. I will not be going here anytime soon.

Atmosphere: 1

Food: 4

Service: 1

Christopher r

came in around noon on a Tuesday. a little busy but they did a great job. service was good and the sandwich was very good.

Atmosphere: 5

Food: 5

Service: 5

L F

How u a sandwich shop but run out of bread?… waisted my time .. big let down won’t be cumin back to this location!!

Food: 1

Service: 1

Know More Knots

The manager special is not very special. More like a rip-off.

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