Jersey Mike's Subs

This was my first time here. The girls at the counter was very unfriendly. Didn't bother to ask if I wanted a anything on my sub. She pretty much just wrapped it.
I asked for a table to be wiped so I could sit down to eat

Atmosphere: 2

Food: 4

Service: 1

They are always busy but the employees are always nice and professional.

Atmosphere: 4

Food: 4

Service: 4

I hope the manager, district manager etc sees this review. I'm very disappointed once I walked in I never received a welcome. Someone was taking care of to go orders the other working on the grill, they took care of the people Infront of me . I was standing there for over 5 minutes with out anyone saying a word to me, not even making eye contact. I do hope this issue isn't racial related, the people that were given excellent customer service Infront of me were white, but my brown skin was completely ignored. Not even a eye contact like it I was invisible. It was just me and the couple Infront of me in the facility.

Service: 1

If I could give 0 stars I would. This place is awful. The girls who work in the facility are rude and very sloppy with preparing the sandwiches. Customer service is a -1. The girl has a terrible attitude and based upon other reviews I see that almost EVERYONE has the same complaint. I’ve called to try to speak with a manager and have spoken to the same girl TWICE and called 2 different days with the same smart mouth.I love Jersey Mike’s but this place is one I’ll never visit again. Owner or manager needs to make serious employee adjustments.

Atmosphere: 1

Food: 1

Service: 1

When I leave a 1 star, its bad. We've been coming to this location for close to 7 yrs, after tonight, we're done coming here. Sandwiches tonight were such a mess, I couldn't even fix them and just threw 2 out of 3 away. The girl at the counter had an attitude, called later to ask for some form of supervisor and the girl that answered (same girl as before, not sure), also had an attitude. I'm a 12 veteran cancer survivor, I don't feel I deserve garbage quality paired with a garbage attitude when I pay $10 for a sandwich. Just lost our business...Jersey Mike's, get your staff in order here...

Fast service! The subs are hella good!!!

Atmosphere: 5

Food: 5

Service: 5

Not sure why my sib at this location is always sad . I asked for bacon and got a strip and a half . Other stores put on a full layer of at least 3 strips .

Atmosphere: 3

Food: 1

Service: 3

I understand it can be busy but at least acknowledge that I'm there. I was standing there for a while waiting to pickup my order and they just ignore me. I finally just have to speak up and tell them that I had a mobile order. Need better service the girls working here are mean

This place is great 👍 they slice the meat as they make your sandwich. Just enouph veggies so you don't have a salad on your sandwich. You can taste the meat.

Best sandwiches great wonderful people here have in and out fast.

Bin here 4-5 times already and I love jersey mikes this place makes me hate it , it’s the one closest to my house and yet is the worse one I’ve ever tried , the girls in the afternoon always mess up my mobile order somehow and or give me the wrong thing , this place is not cheap and to be getting the wrong order or messing up my order every single time is crazy , management needs to step up there game on this location and employees

Great service

On 1/3/2025, I ordered two sandwiches: a regular Original Italian and a regular Bacon Ranch Chicken Steak with chipotle mayo and avocado. I used my points for a free regular sandwich for the Bacon Ranch Chicken Steak. Unfortunately, that sandwich did not have any bacon in it. I sent a message to their Customer Relations Team on 1/4 and 1/13 asking for my points to be refunded and offered to provide a picture as proof, but I never received a response from them. Since one of the main ingredients was missing, I feel like this was the least they could do.

They do NOT change their gloves here. I watched one girl make 3 different peoples orders AND handle the register in between without changing gloves! They need a health department inspection.

The ladies were rude and they were rough with our sandwiches.I hope they could talk to them about their attitude.