La Michoacana Factory

The place was clean the service was helpful and I enjoyed the tasty treat

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: 2 Scoops

I have to say that this place is the best place for Mangonada real ice cream. They fill it to the brim. They fill it with all kinds of goodies on top and a really good price. I have tried other La Michoacana and this one is the best by far in all of Moreno Valley, the service in the atmosphere is amazing the folks there are always smiling and always ready to help you and they do it with such a positive attitude very very friendly environment. I will not go to another La Michoacana, thank you guys for all you do. Keep up the good work.

Atmosphere: 5

Food: 5

Service: 5

Amazing ice cream, the options are endless and everything tastes soooo good! Service was great, very friendly and kind. The place is very clean and has a nice atmosphere. We loved coming here!

Atmosphere: 5

Food: 5

Service: 5

Destiny was super sweet and went out of her way to give us the best experience! A1 customer service skills, best employee at the michoacana!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Funnel Cake

Excellent service....even 5 min before

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fresh Fruit Water

The girl working was pretty awesome she helped me and made me laugh. She told me about the menu and recommended good items ?

Atmosphere: 5

Food: 5

Service: 5

Good fruit

So many varieties of ice cream and snacks. Great customer service. Do recommend

Stopped by on Wednesday around 7ish for a funnel cake, and it was great!! The young lady who made our funnel cake did an amazing job ?

It was delicious ?

At this moment we are here consuming and apart from the fact that things are not natural and do not taste good, the girl with long reddish hair who is serving is terrible and very stupid to serve, we are a family of 5 and we all came to buy but with that so ugly I just bought two things
I do not recommend this store

Love the ice cream

Cookie Monster and strawberry’s and cream are amazing flavors. The beautiful women who was working the counter was a bonus! ??

Poor customer service. If you assume you heard your customer correctly but I say that’s not what I said just say it’s a misunderstanding. I wasn’t rude when I realized I was being given the wrong order just asked if that was it. It doesn’t take much to say you heard me wrong, but to make me feel bad because I wasn’t hovering over you to tell you sooner isn’t my job. You don’t know if I was with your back facing me. I wasn’t btw I was distracted and taking to someone while you made the order. You would know the menu better than me. If I made the mistake I would say I messed up and ask you to please do it again. What I ordered matched the photo next to it and there aren’t many items that have a photo, and not all are on the menu; especially the one made by mistake.Next time just acknowledge it and correct it, doesn’t matter if I said something when I was waiting by the register seeing you bring it that’s when I caught it. If it’s wrong when I saw it was blue and not white that’s how I realized it was wrong. Having an attitude or seeming like it’s too much to do won’t change the fact that I’m either not taking it or asking for a new one. Seems like you have a good thing going, don’t ruin it over misunderstandings, and lack of training. It doesn’t take much to do better. I should’ve listened when others told me similar things with their orders and lack of customer service here.

Poor service. Employee was just focused in leaving than taking care of their clients. Please address the problem with employee that closed on 2/9/2023