La Michoacana Factory

I was not allowed in to the store with my service dog, which had a vest as a courtesy. I was immediately asked for her certificate. I informed the lady she can not ask for that as it is illegal. And she said it is legal. Please educate your staff that asking for documentation for a service dog in CA is not allowed under both the ADA and Ca law. If they believe the dog is not a service dog they may ask 2 questions. Is the dog a service animal required because of a disability?
What work or task has the dog been trained to perform?…please be mindful of people with disabilities that have a working service dog should not be judged.

Looking for Dubai chocolate strawberries. This is not the place. The chocolate is dairy down and the rest just has no flavor. They only have one option for purchase, so I wasted my money.

The customer service was good as well as the deals but the dubai strawberries weren’t the best. The chocolate tasted a little burnt and was the kind that hardens right away. The pistachio cream wasn’t too sweet either. The shake we got was good though!

There dubi chocolate strawberries where not satisfying! The pistachio cream was very bitter, not what I expected. I’d honestly give that a 0-10

The place was clean the service was helpful and I enjoyed the tasty treat

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: 2 Scoops

I have to say that this place is the best place for Mangonada real ice cream. They fill it to the brim. They fill it with all kinds of goodies on top and a really good price. I have tried other La Michoacana and this one is the best by far in all of Moreno Valley, the service in the atmosphere is amazing the folks there are always smiling and always ready to help you and they do it with such a positive attitude very very friendly environment. I will not go to another La Michoacana, thank you guys for all you do. Keep up the good work.

Atmosphere: 5

Food: 5

Service: 5

Amazing ice cream, the options are endless and everything tastes soooo good! Service was great, very friendly and kind. The place is very clean and has a nice atmosphere. We loved coming here!

Atmosphere: 5

Food: 5

Service: 5

Destiny was super sweet and went out of her way to give us the best experience! A1 customer service skills, best employee at the michoacana!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Funnel Cake

Excellent service....even 5 min before

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fresh Fruit Water

The girl working was pretty awesome she helped me and made me laugh. She told me about the menu and recommended good items ?

Atmosphere: 5

Food: 5

Service: 5

Good fruit

So many varieties of ice cream and snacks. Great customer service. Do recommend

Stopped by on Wednesday around 7ish for a funnel cake, and it was great!! The young lady who made our funnel cake did an amazing job ?

It was delicious ?

At this moment we are here consuming and apart from the fact that things are not natural and do not taste good, the girl with long reddish hair who is serving is terrible and very stupid to serve, we are a family of 5 and we all came to buy but with that so ugly I just bought two things
I do not recommend this store