McDonald's
26200 Iris Ave, Moreno Valley
(951) 242-2344
Recent Reviews
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The worst McDonalds you will ever go to, they take forever to get your food and never fresh always nasty AF , I’ve lived in this area for over 10 years and I always avoid this McDonald as much as possible
Atmosphere: 1
Food: 1
Service: 1
Employees are very friendly and work hard, but management needs to face reality...too many customers and too few employees. With the kiosks, makes it even more impersonal. I'm never coming here again
Every morning when I come they always take forever to get vehicles through the drive thru. I waited about 15 minutes in order for them to ask me what I wanted to order
Food: 3
Service: 1
Went through the drive thru. Service was quick and food was hot.
Food: 4
Service: 4
Recommended dishes: Cheeseburger, Dr Pepper, French Fries
With so many issues at this location it’s hard to pick the first problem. I will start off with the fact it’s a filthy restaurant. Almost every morning I’ve entered this building I see 1-3 “peoples without homes” belongings all over the floors and tables. Keeping in mind I’ve witnessed several people leaving without a single employee cleaning anything prior to other people sitting at the same dirty table. The restrooms smelled horrible. I completely understand a restroom isn’t the freshest smell to begin with, but these were far worse than your normal fast food restroom. The allow the “peoples without homes” to bathe using the sinks in the restroom. As this location is the closest to my house I’ve been there a lot of times. These issues are a regular occurrence. If you have any problems there saying anything to management is useless. The employees, from management down, are typically rude and argumentative if you do try to express concerns. As you can see they have a 3 STAR overall review. The only reason I’ve had to suffer coming to this location so many times is not only is it the closest but I deliver food as well. Which comes to the next issue. They give people the wrong orders, leave things out and make the food wrong on a very regular basis. This not only is upsetting to me but actually costs delivery drivers a lot of money in tips due to the orders being so messed up. To sun it all up,
1. It is a filthy location
2. They treat customers horribly and argue with them giving the worst customer service I’ve seen at almost any establishment.
3. It’s always a gamble if you’re going to get what you ordered and if it will be made right.
4. Sometimes they flat out say they never got your order when you have proof of order on your phone.
These are the minimal requirements of having a business and they’re not doing the majority of them. This location stays in business not because it’s a good place but solely because of the McDonald’s name. GO TO THE NEXT CLOSEST LOCATION or any other fast food place near by BUT I WOULD AVOID THIS PLACE AT ALL COSTS. I know I missed some issues like the fact the food almost never seems fresh and how they tell people to use the kiosks instead of ordering from them. CUSTOMER SERVICE AT ITS WORST.
Atmosphere: 1
Food: 1
Service: 1
Always messup my order
Atmosphere: 1
Food: 4
Service: 2
Long wait for pick up order
Atmosphere: 1
Food: 1
Service: 1
I received my food with an actual BITE taken out of the hamburger. Absolutely disgusting. It was a first in my life. I filed a report with the city health organization right away. Avoid at all costs I took my refund and will never come back to this establishment. I hope it gets under new management or something but DO NOT EAT HERE.
Atmosphere: 1
Food: 1
Service: 1
Definitely not the place u wanna eat from! Service is not it. Over all just not the place to come
Atmosphere: 1
Food: 1
Service: 1
worst McDonald's I've been to
Restaurantji Recommends
McDonalds is better off closing this location. Long waiting times, rude service, orders always wrong. Terrible.
Atmosphere: 1
Food: 1
Service: 1
Food was cold. Very,very disappointing.
Just a regular McDonald’s. But not once have they gotten all my order correct.
Atmosphere: 1
Food: 3
Service: 1
Explain how one McDouble costs 5 dollars on its own but a 2 for 4 you can get TWO McDoubles for 4 dollars.
Atmosphere: 1
Food: 1
Service: 1
The fries were hot and fresh!!!! The chicken sandwich was on point!!!
Atmosphere: 4
Food: 4
Service: 4
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