Phenomenal experience customer service was impeccable at this specific McDonald's food was fresh hot and very tasty I wish I lived closer that would be my I only McDonald's I would go to
Atmosphere: 3
Food: 5
Service: 5
Arthur Hernandez
Excellent šš service
Atmosphere: 5
Food: 5
Service: 5
J.Ardoin
Customer service is horrible Asked for 2 burgers and they kept saying no
Service: 1
Peter Bernal
Me and my 2 girls eat there
Atmosphere: 5
Food: 5
Service: 5
Lina Gee
Thank you anhelita for the great customer service
Service: 5
amber
I used kiosk but was paying cash it took 35 minutes to get 1 hamburger 1 fry and 2 drinks all employees were just ignoring me I wouldn't recommend unless ordering on app
Atmosphere: 1
Food: 5
Service: 1
jorge
Worst McDonald's in California slow service all orderes are always messed up 45 min for fast food worse ever
Danielle Guillot
No play place photos are misleading
Atmosphere: 1
Food: 3
Service: 3
Rashawn Davis
Visited this location today through drive-through with my grandson and purchased a happy meal and requested extra apple slices and a filet fish meal with light tartar sauce with a hot fudge sundae. There were no apple slices in my grandsonās happy meal (none) and my filet fish had one drop of tartar sauce (was this supposed to be a joke). When I pay my money, I expect my order to be correct and fast food establishments should implement some type of quality control to ensure orders are correct before giving to customers. My five year old grandson said we shouldnāt go there anymore because they got both our orders wrong.
Food: 2
Service: 2
raulalejandro Beltran
Very disappointed with the service. The employees had a rude attitude and didnāt seem to care about customer service
Just a bad location. Management advertised the kiosk over taking an order. Told her if shes available & i had already placed a previous order in person. Why couldnt she assist me again. Walks me over the kiosk to asssist me & tell her what i wanted & then proceeds to tell me i could press the screen myself. Which i assumed she was going to assist me since she was making it a thing. So i was being extra & said i thought you were going to help me not direct me like a child.. i understand the ussge of a kiosk if its busy etc. In this case the store was empty. Taking the order at the counter would have been the beat option instead of wasting both our times
Atmosphere: 2
Food: 2
Service: 1
JONATHAN GIVENS
I come to this location often and everytime time this one particular manager isĀ here all over the place aggressively speaking at people but what i just witness was really rude behavior i notice she always take care of door dashers orders fast and first but this one uber eats guy is always getting the short end of the stick she lags on his oders takes care of mostly everyone before him butĀ tonight i noticedĀ she couldn't find his order had him vary that he was at the right location had him wait then found it and instead of making everything fresh When he went back to his seat she re packed it and gave it to him hellll nah excuse my language but i think i am going to give this location a rest I would be furious if that was my food i can't even image how his customer felt and he's actually a nice and patient individual at least from what i see i think who ever reads this maybe u should too rest on this McDonald's location until they improve on their management staff and customer serviceĀ skills my day tends to start with a HAPPY BELLY first im pretty sure whomever got that order did not have a happy belly .
Sad night sad belly no happy meals :/
Atmosphere: 1
Food: 2
Service: 1
Pradip Bag
As usual good place for quick bites
Atmosphere: 4
Food: 5
Service: 4
Zaniel Stone
Horrible service! Waited over 15 minutes for a simple meal. Manager doing payroll while thereās customers waiting for their food. Employees Having side conversations, employee complaining about multiple orders coming in. This is not the first time I have waited longer than needed at a āfast foodā restaurant. People go to grab a quick lunch during their lunch break. Not sure if the poor manager was stuck with a full new staff but the lack of direction and rush to get orders through was a big inconvenience to my limited lunch time.
Service: 1
Victor Vidales
Waited in drive thru for over 15 to just order just to be told they where only taking exact change for payment and or cardā¦asked for general managers info and was denied
Phenomenal experience customer service was impeccable at this specific McDonald's food was fresh hot and very tasty I wish I lived closer that would be my I only McDonald's I would go to
Atmosphere: 3
Food: 5
Service: 5
Excellent šš service
Atmosphere: 5
Food: 5
Service: 5
Customer service is horrible Asked for 2 burgers and they kept saying no
Service: 1
Me and my 2 girls eat there
Atmosphere: 5
Food: 5
Service: 5
Thank you anhelita for the great customer service
Service: 5
I used kiosk but was paying cash it took 35 minutes to get 1 hamburger 1 fry and 2 drinks all employees were just ignoring me I wouldn't recommend unless ordering on app
Atmosphere: 1
Food: 5
Service: 1
Worst McDonald's in California slow service all orderes are always messed up 45 min for fast food worse ever
No play place photos are misleading
Atmosphere: 1
Food: 3
Service: 3
Visited this location today through drive-through with my grandson and purchased a happy meal and requested extra apple slices and a filet fish meal with light tartar sauce with a hot fudge sundae.
There were no apple slices in my grandsonās happy meal (none) and my filet fish had one drop of tartar sauce (was this supposed to be a joke).
When I pay my money, I expect my order to be correct and fast food establishments should implement some type of quality control to ensure orders are correct before giving to customers.
My five year old grandson said we shouldnāt go there anymore because they got both our orders wrong.
Food: 2
Service: 2
Very disappointed with the service. The employees had a rude attitude and didnāt seem to care about customer service
Atmosphere: 2
Food: 4
Service: 1
Restaurantji Recommends
Just a bad location. Management advertised the kiosk over taking an order.
Told her if shes available & i had already placed a previous order in person. Why couldnt she assist me again. Walks me over the kiosk to asssist me & tell her what i wanted & then proceeds to tell me i could press the screen myself. Which i assumed she was going to assist me since she was making it a thing. So i was being extra & said i thought you were going to help me not direct me like a child.. i understand the ussge of a kiosk if its busy etc. In this case the store was empty. Taking the order at the counter would have been the beat option instead of wasting both our times
Atmosphere: 2
Food: 2
Service: 1
I come to this location often and everytime time this one particular manager isĀ here all over the place aggressively speaking at people but what i just witness was really rude behavior i notice she always take care of door dashers orders fast and first but this one uber eats guy is always getting the short end of the stick she lags on his oders takes care of mostly everyone before him butĀ tonight i noticedĀ she couldn't find his order had him vary that he was at the right location had him wait then found it and instead of making everything fresh When he went back to his seat she re packed it and gave it to him hellll nah excuse my language but i think i am going to give this location a rest I would be furious if that was my food i can't even image how his customer felt and he's actually a nice and patient individual at least from what i see i think who ever reads this maybe u should too rest on this McDonald's location until they improve on their management staff and customer serviceĀ skills my day tends to start with a HAPPY BELLY first im pretty sure whomever got that order did not have a happy belly .
Sad night sad belly no happy meals :/
Atmosphere: 1
Food: 2
Service: 1
As usual good place for quick bites
Atmosphere: 4
Food: 5
Service: 4
Horrible service! Waited over 15 minutes for a simple meal. Manager doing payroll while thereās customers waiting for their food. Employees Having side conversations, employee complaining about multiple orders coming in. This is not the first time I have waited longer than needed at a āfast foodā restaurant. People go to grab a quick lunch during their lunch break. Not sure if the poor manager was stuck with a full new staff but the lack of direction and rush to get orders through was a big inconvenience to my limited lunch time.
Service: 1
Waited in drive thru for over 15 to just order just to be told they where only taking exact change for payment and or cardā¦asked for general managers info and was denied
Service: 1
Loading...