Went to this Ono when we first moved here to Moreno Valley 3 years ago and the rice was dried/ didn't taste fresh.. Decided to try again since it's close by the house & we ordered spam musubi since we thought you can't get spam musubi wrong. Well I was wrong. We ordered 10 orders so 20 pieces all together...all the spam were dry/ burnt. The rice was really dry again.. It wasn't soft .. I just thought it was mine that was dried, but no it was all of them. I will not be coming to this Ono again.
Eduardo Pesina
Personal in the front not good a customer service orders done are not in order they leave food seating on top of there ready for over 5 min letting it get cold
Atmosphere: 2
Food: 5
Service: 2
Eduardo S.
I just don't understand how you forget to add the main meat to the order. Instead of bragging with the Wingstop employee that was hanging out in the lobby getting free food about how you now make 20$ an hour, you should make sure the plates have the correct meat! Now I see why the rating is so low, unbelievable.
Patricia T.
Ordered family dinner online, I should have checked my large order but was very hopeful that my order was correct. They had a lot of workers for a Friday night. Take out is NOT cheap food, so they should be able to get the orders right. They left out the BBQ beef. So I give them a call and of course they want you to go back, UGH!!! Really?? That's your solution?? Drive all the way back and eat luke warm food bcuz of "their" mistake. If you eat here I highly suggest to check your food. I will not be back.
Juan Salazar
I order food in person and have to wait for the orders over the phone a long time.
Atmosphere: 3
Food: 3
Service: 1
Eileen Guzman
Service is fast at the time I went there was no wait. My lunch was
Food didn't taste the same, special the skimped cold macaroni salad. It wasn't what I expected ?
Atmosphere: 3
Food: 3
Service: 3
Truth H.
I eat out a lot, but hands down, this is my favorite food to have. The mac salad and the chicken are always good. Service is always a gamble. Here, some employees are great, and some need retraining in customer service. but it's definitely worth the gamble for some good food.
Great place to eat. been coming here for a while and as soon as i call they already know what i want. so during lunch i just go and pick up my food and is always on point.
Atmosphere: 5
Food: 5
Service: 5
E E.
We came here on Thursday night for dinner since we were nearby. I ordered 2 plates with chicken & beef combo meals. One had all macaroni salad & the other mac salad & rice (no veggies). We were both hungry, so we ate everything. Good amount of food for the price. $13 each plus tax. Service was good and very fast.
Went to this Ono when we first moved here to Moreno Valley 3 years ago and the rice was dried/ didn't taste fresh.. Decided to try again since it's close by the house & we ordered spam musubi since we thought you can't get spam musubi wrong. Well I was wrong. We ordered 10 orders so 20 pieces all together...all the spam were dry/ burnt. The rice was really dry again.. It wasn't soft .. I just thought it was mine that was dried, but no it was all of them. I will not be coming to this Ono again.
Personal in the front not good a customer service orders done are not in order they leave food seating on top of there ready for over 5 min letting it get cold
Atmosphere: 2
Food: 5
Service: 2
I just don't understand how you forget to add the main meat to the order. Instead of bragging with the Wingstop employee that was hanging out in the lobby getting free food about how you now make 20$ an hour, you should make sure the plates have the correct meat! Now I see why the rating is so low, unbelievable.
Ordered family dinner online, I should have checked my large order but was very hopeful that my order was correct. They had a lot of workers for a Friday night. Take out is NOT cheap food, so they should be able to get the orders right. They left out the BBQ beef. So I give them a call and of course they want you to go back, UGH!!! Really?? That's your solution?? Drive all the way back and eat luke warm food bcuz of "their" mistake. If you eat here I highly suggest to check your food. I will not be back.
I order food in person and have to wait for the orders over the phone a long time.
Atmosphere: 3
Food: 3
Service: 1
Service is fast at the time I went there was no wait. My lunch was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Combo Plate, Chicken Katsu, Macaroni Salad
Food didn't taste the same, special the skimped cold macaroni salad. It wasn't what I expected ?
Atmosphere: 3
Food: 3
Service: 3
I eat out a lot, but hands down, this is my favorite food to have. The mac salad and the chicken are always good. Service is always a gamble. Here, some employees are great, and some need retraining in customer service. but it's definitely worth the gamble for some good food.
Great food...
Atmosphere: 5
Food: 5
Service: 5
Fast and
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Delicious! We ordered two mini plates. Teriyaki chicken and classic BBQ chicken. Everything tastes fabulous! Great, friendly staff. Clean bathrooms.
Great service. Very friendly and inviting.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Teriyaki Chicken, Chicken Katsu, Macaroni Salad
Customer service and quality always great!
Atmosphere: 5
Food: 5
Service: 5
Great place to eat. been coming here for a while and as soon as i call they already know what i want. so during lunch i just go and pick up my food and is always on point.
Atmosphere: 5
Food: 5
Service: 5
We came here on Thursday night for dinner since we were nearby. I ordered 2 plates with chicken & beef combo meals. One had all macaroni salad & the other mac salad & rice (no veggies). We were both hungry, so we ate everything. Good amount of food for the price. $13 each plus tax. Service was good and very fast.