I arrived at the restaurant at 7:10 PM on February 22, 2025, and expressed a concern regarding the food. I spoke with the manager, Maria, and requested a refund for the $50 I spent on my meal. She informed me that a refund was not possible. I then asked for the contact number for Human Resources, but she stated that she was not permitted to provide that information. I felt that my concerns were not addressed appropriately, and I still wish to obtain the Human Resources number, as I did not feel valued as a customer.
Atmosphere: 1
Food: 1
Service: 1
IAM.MADDYG
I don’t come to this exact Taco Bell all the time. But I did today. And I ordered 3 5-Layer burritos. They felt and look flat and not rounded like they normally are. And they forgot sour cream on all 3 of the burritos. UPDATE, I’ve been getting the DLT more often. It’s really good. Most of the time especially at this location. (I tell them I want everything on it EXCEPT LETTUCE. It comes with meat, cheese, sour cream, tomatoes and lettuce). literally EVERYTIME I order this, they just give meat and cheese. It really annoying. I make it more a habit to check my tacos before I leave the drive thru.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Hard Shell Taco
Kym Street
7.00 dollar box well worth it!
Atmosphere: 2
Food: 4
Service: 3
Romina LaBerteaux
The service is way too slow!!
Service: 1
Miss Gemini
You guys seriously got lazy and bad customer service. A young thick Hispanic girl in her early 20s gave me her attitude she said she couldn't help me with the freaking kiosk that they weren't supposed to, but I told her something nothing threatening but I should of. Taco Bell needs to check their employees. All she was doing was talking to a guy employee. Seriously, yall lazy to me. I'll complain to the company next time I see this lazy no good for nothing girl change your attitude. The food was good but not the people that work there.
Luis Gonzalez
everything was terrible ordered online & in drive thru asked for my online order he Said it was in the bag I left & Shouts too me Saying he forgot too give me my nacho fries there was no nacho cheese the fries were Stiff food was terrible
Atmosphere: 1
Food: 1
Service: 1
Cindy Ruiz
The manger sandra got all offensive toward me when I told her there was a hair in my food and that I understand that these things happen she was the rudest person. from the House of God ? and I will go to corporate she ruined the atmosphere taco bell on sunnymead ranch Moreno valley calif ca 92557
Atmosphere: 1
Food: 1
Service: 1
Pickel 69
It's supposed to be 24hours but a lot of the times I go late at night nobody responds at the drive thru
Atmosphere: 1
Food: 3
Service: 1
Chicago 49er
We had to buy something to use a restroom for two, yet we ordered something only got one bathroom opened. Other party had to wait outside. Another "customer" didn't buy any food yet was given permission to use employees bathroom. First I had to pay to use a bathroom and then someone else gets in the employee bathroom for free...
Kirk Edwards
This Taco Bell was just perfect. Order was correct and the food was hot. There was a car ahead of me that broke the unwritten drive thru rules and ordered for at least 10 people, so the wait was longer then usual. The nice drive thru lady apologized, told me about the order before me, and gave me free Nachos. Great customer service.
The employees are usually really nice here. Food comes out pretty good.
Atmosphere: 4
Food: 5
Service: 5
Emily Hernandez
Quick and fast service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mexican Pizza
Amya Martinez
Why are they so stingy with the seasoning on nacho fries ?
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Nacho Fries
gary kelch
I had the sausage egg potato breakfast it was absolutely delicious you know if every single item came out like that from Taco Bell you’d be ranked five stars every time excellent service thank you girls if I lived or near there I’d be back three times a week
I arrived at the restaurant at 7:10 PM on February 22, 2025, and expressed a concern regarding the food. I spoke with the manager, Maria, and requested a refund for the $50 I spent on my meal. She informed me that a refund was not possible. I then asked for the contact number for Human Resources, but she stated that she was not permitted to provide that information. I felt that my concerns were not addressed appropriately, and I still wish to obtain the Human Resources number, as I did not feel valued as a customer.
Atmosphere: 1
Food: 1
Service: 1
I don’t come to this exact Taco Bell all the time. But I did today. And I ordered 3 5-Layer burritos. They felt and look flat and not rounded like they normally are. And they forgot sour cream on all 3 of the burritos. UPDATE, I’ve been getting the DLT more often. It’s really good. Most of the time especially at this location. (I tell them I want everything on it EXCEPT LETTUCE. It comes with meat, cheese, sour cream, tomatoes and lettuce). literally EVERYTIME I order this, they just give meat and cheese. It really annoying. I make it more a habit to check my tacos before I leave the drive thru.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Hard Shell Taco
7.00 dollar box well worth it!
Atmosphere: 2
Food: 4
Service: 3
The service is way too slow!!
Service: 1
You guys seriously got lazy and bad customer service. A young thick Hispanic girl in her early 20s gave me her attitude she said she couldn't help me with the freaking kiosk that they weren't supposed to, but I told her something nothing threatening but I should of. Taco Bell needs to check their employees. All she was doing was talking to a guy employee. Seriously, yall lazy to me. I'll complain to the company next time I see this lazy no good for nothing girl change your attitude.
The food was good but not the people that work there.
everything was terrible ordered online & in drive thru asked for my online order he Said it was in the bag I left & Shouts too me Saying he forgot too give me my nacho fries there was no nacho cheese the fries were Stiff food was terrible
Atmosphere: 1
Food: 1
Service: 1
The manger sandra got all offensive toward me when I told her there was a hair in my food and that I understand that these things happen she was the rudest person. from the House of God ? and I will go to corporate she ruined the atmosphere taco bell on sunnymead ranch Moreno valley calif ca 92557
Atmosphere: 1
Food: 1
Service: 1
It's supposed to be 24hours but a lot of the times I go late at night nobody responds at the drive thru
Atmosphere: 1
Food: 3
Service: 1
We had to buy something to use a restroom for two, yet we ordered something only got one bathroom opened. Other party had to wait outside. Another "customer" didn't buy any food yet was given permission to use employees bathroom. First I had to pay to use a bathroom and then someone else gets in the employee bathroom for free...
This Taco Bell was just perfect. Order was correct and the food was hot. There was a car ahead of me that broke the unwritten drive thru rules and ordered for at least 10 people, so the wait was longer then usual. The nice drive thru lady apologized, told me about the order before me, and gave me free Nachos. Great customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Quesadilla, Mexican Pizza, Chips and Nacho Cheese Sauce, Soft Taco Supreme, Bean Burrito
Restaurantji Recommends
Good ?
Vegetarian options: Very good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bean Burrito
The employees are usually really nice here. Food comes out pretty good.
Atmosphere: 4
Food: 5
Service: 5
Quick and fast service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mexican Pizza
Why are they so stingy with the seasoning on nacho fries ?
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Nacho Fries
I had the sausage egg potato breakfast it was absolutely delicious you know if every single item came out like that from Taco Bell you’d be ranked five stars every time excellent service thank you girls if I lived or near there I’d be back three times a week
Atmosphere: 5
Food: 5
Service: 5
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