Theory Coffee Roasters

this place overcharged me (4.50 for a pour over) then didn't do refills. overpriced. poor service. shouldve given me a refund.

Service: 1

First time and i really enjoy the coffe and atmosphere. great coffe

Atmosphere: 5

Food: 3

Service: 5

I went here couple of times while I was in town. Their chai latte is delicious. I noticed lots of locals here. Internet was also pretty good. Staff was super friendly and welcoming.

Atmosphere: 5

Food: 4

Service: 4

Our favorite place to stop when driving from OR to CA.

Atmosphere: 5

Food: 5

Service: 5

I'm sure sooner or later that dude that takes our order will get it right. Coffee is fine, not sure it's worth that confusion for every order

Atmosphere: 4

Food: 3

Service: 3

Unbelievably slow service, 20 minutes for 2 coffees, and rude staff, person at register really disinterested and yawned in our faces!

Atmosphere: 1

Service: 1

Not my favorite coffee place in Shasta City.

Atmosphere: 3

Food: 3

Service: 2

This was my 3rd time visiting while traveling through Mt Shasta. This coffee shop far exceeds my expectations. Great coffee, impeccable service and the atmosphere is top notch! My only request is to bring back the affogato ☺️

Atmosphere: 5

Food: 5

Service: 5

Nice atmosphere, average coffee (Flat White and cappuccino), long wait. I asked to use the dine in mugs, was told ok during order, but when it was made they refused to do it. The baristas seemed very stressed this morning.

Atmosphere: 4

Food: 4

Service: 1

Theory is fantastic! If you’re looking for a coffee shop in the area, definitely pick this one.

My partner reported that the coffee was great, and I had the best tea I’ve ever gotten at a coffee shop. They clearly put a lot of thought into what makes a good experience for a tea drinker. They only filled the teapot with as much water as would fit in the cup they gave you, so you don’t end up with the tea leaves steeping for ages while you drink the first cup. And they give you a timer so you know when it’s ready!

The environment is also delightful. The staff were all so kind and friendly. The seating is thoughtfully laid out and created an ambiance that’s bustling but not overwhelmingly loud.

I won't go into a lot of detail about this amazing coffee shop in Mt. Shasta. Others reviews have covered it all.

I will say that the Double Latte I ordered this morning is possibly the best latte I have had in my memory. North or south, east or west, from one coast to another, my first sip stunned me and made me wonder what I've been missing all theae years.

Big, big, BIG shout out to Violet, the barrista artist who made me a morning coffee I will not forget!

I am only here for a few days of hiking, but I know where my first destination will be every morning at 7 AM.

Atmosphere: 5

Food: 5

Service: 5

Owner? was rude and condescending and tried to embarrass us because we asked for a white chocolate mocha .. suggested we should go to Starbucks if that's what we were looking for, she said she could tell Starbucks people. Which we are not. Workers had no sense of urgency even though the line was out the door. Honestly don't understand how this got so many good reviews, must be the pastries

Atmosphere: 5

Food: 5

Service: 2

Amazing coffee and everyone is friendly

I don't have anything good say about this place. Went in for a Danish and a coffee. What pour choices, so I ordered a white mocha, sorry no white chocolate, so a regular mocha it was. 35 minutes later I received my coffee and it wasn't even very good. So if you have all day please stop by and eat what ever they have in the case, then sit back and relax while you coffee beans are delivered from Costa Rica, then enjoy.

Atmosphere: 3

Food: 1

Service: 1

Sadly they are out of several things on their menu. Nice-looking coffee shop in the service was fast and friendly. Nothing exceptional but it served the purpose.

Atmosphere: 4

Food: 3

Service: 3