Baskin-Robbins

1249 W El Camino Real, Mountain View
(650) 940-9831

Recent Reviews

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Fuad H

Got the Cotton Candy scoop promo for free from the app. Good taste. Service was a bit confusing because we were not sure where the line starts and ends. The customer service was not anything special. The store is quite narrow and small, meaning the atmosphere was not great.

Atmosphere: 2

Food: 4

Service: 4

Cynthia Wilson

Every time my daughter gets in the mood for a little ice cream, this is our go-to spot. It's always clean, friendly and fast. On my last visit, it stood out because we were looking for assistance with a couple of smoothies we had received at a different BR location. I purchased them on the other side of town and they were not consumable because they were so poorly made. So I stopped here to get new ones. After finding out what happened, Lea was wonderful enough to assist me with replacing both smoothies even though this is against their usual policy since each location is a franchise, meaning, you have to return it to the location where you purchased it if there are any issues to be corrected. She was kind enough to remake both smoothies and completely replace them. As for me, I took that as a lesson learned and decided it's probably best that I stick to this location for my purchases instead of "venturing out" to others. For an excellent BR experience every single time, I recommend this location.

By the way, in the heat of the day, my favorite refresher from here is the plain mango smoothie. It's absolutely delicious and refreshing and a small is around 300 calories!

Atmosphere: 5

Food: 5

Service: 5

Robert Fonda

I tried the Cotton Candy Flavor yummy yummy!!

tiffany spencer

Always.

Atmosphere: 5

Food: 5

Service: 5

Singh

Got there at 9.42 Entered and They Said Oh No We are Closed if you guy's close at 9.42 then why it says 10 PM ....!!! if you guy's don't need business please close at 7

Atmosphere: 1

Food: 1

Service: 1

Brian “BGdaRaiderKing” Guidry

It's ice cream, who doesn't like ice cream?

Atmosphere: 5

Food: 5

Service: 5

Ian

America provided excellent service throughout our entire time there. As an employee who strives to provide excellent customer service in my job, I am always pleasantly surprised to see great customer service in a world where great customer service is rapidly decreasing. This will be our preferred Baskin Robbin’s, even though it’s not our closest.

Atmosphere: 4

Food: 5

Service: 5

Sparky Rhode

I'll be honest: it's not the toniest location in town. But hey, it's ice cream! All the flavors and toppings Baskin Robbins is known for, with both indoor and outdoor seating. Close to two parks, with on-site parking, it's handy for kids.

Vegetarian options: The flavors are mostly ice cream, so fewer options for vegans.

Dietary restrictions: Allergens are labeled. Lots of choice for gluten-sensitive people.

Parking: The parking lot is small and shared with other businesses. Parking availability will vary based on time of day.

Kid-friendliness: This place is all about the kids.

Wheelchair accessibility: It's a ground floor place. I think there's a suitable curb ramp.

Atmosphere: 2

Food: 4

Service: 5

Arden Altman

Great ice-cream and service

Birds Robs

Service was great!

Reyna Flores

My favorite place unmatched place I love it

Ron Park

Very good service at this store.

Concepcion Martell

Great service and choices.

Mirta Najera vasquez

Delicious ice creams

Mary W

Scoops for banana split are half the size now and price has increased to almost $10. It's not worth it. The owner should be ashamed to have those kids trying to defend the "mini" scoops.

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