I purchased a gift card at this location to give to my boss for Christmas. I told the woman who helped me that it was a gift for someone who goes to the Santa Clara location and loves their coffee. Well it turns out that they are all independent from each other and the card is no good at any other location! I wish they would have told me this when I purchased the card đĄ
Claudio Estrada (PikachuStyle)
Ana is always amazingly fast with the orders, the coffee is amazing and gives me the boost I need whenever Iâm in the area. Kind, funny and great service, itâs much better bc itâs unique.
Atmosphere: 5
Food: 5
Service: 5
Ashley K Guerrero
Honestly, best place to go to. The service there is great, I believe the person who helped me was Ana, super friendly and very attentive, I asked for recommendations and she got all the information she needed to provide me with my now go-to coffee. I was nervous to steer away from my long term coffee shop but this experience made me realize CHANGE IS GOOD :) I will definitely be coming back! Thank you Ana for all your help I appreciate you! :)
Atmosphere: 5
Food: 5
Service: 5
enrique gonzalez
The coffee is excellent, but the older man and older woman that work there are not friendly. They literally seem like they are miserable. You can feel like they hate their jobs. My biggest complaint for the one star is that they close early and without notice. Have gone 4 times from Redwood City to Mountain ViewâŠâŠâŠ.. and they are closed, This is a complete waste of time!!!! The Owner needs to address these easy to solve problems. I went today 11/23/25 (Sunday) and they are closed over 1 hour before posted times .
You have a gold mine just slipping through your finger!!!!! Fix the problems and I will fix my one star.
Atmosphere: 1
Food: 5
Service: 1
Ray Yamashita
Ordered the 32 oz iced coffee. It was affordable and decent!
Atmosphere: 5
Food: 5
Service: 5
Stephanie Assaf
The interaction I had at this place was ridiculous. I ordered a large iced vanilla breve. He told me my total without even asking if I wanted anything else, but I added a muffin after he told me my total. He rung it up as a regular iced breve, I asked for an extra pump of vanilla and he said âoh you want vanillaâ yes, thatâs what I said. A minute after he was inputting the order he asked me how many pumps I want, I asked how many come in a large. He said a breve has no syrup. I was confused, a breve is just half and half instead of regular milk, so whatever a large iced vanilla latte has, just do that amount of syrup. But he was giving me no number of pumps for some reason, so I said I guess 5 or 6 (I like my drinks sweet) a little after I said that, he proceeded to tell me it would be A DOLLAR PER PUMP? So you want me to pay like 13 dollars for an iced vanilla breve latte? That is insane, any other place itâs maybe 7 dollars. I mentioned that the location in Milpitas doesnât charge me that way (because they donât, go there instead and save yourself the headache!) he mentioned itâs different owners. So I said forget it and I ordered a medium mango Fresca. He rung it up, I asked if he takes Apple Pay and he said yes. I tried 3 different times, my Apple Pay wasnât working. After the first time he asked me if I had American Express, I said no I have a Mastercard. The second time he asked me if I was sure I didnât have American Express, at this point I was so frusterated, because now youâre telling me I donât know what kind of card I had? I literally showed him my card on my Apple Pay so he can see the Mastercard symbol. The third time, he reminded me to press the green button after inputting my pin as if I didnât do that the first 2 times. So after the 3rd try, he just shrugged and said âsorryâ I am not kidding, I was there for 10 minutes. I know this because I checked the time I was on the phone with my boyfriend before and after I drove off. I wasted my time and left with a half assed apology and no food or drink. Absolutely insane. DO NOT GO HERE!!! Make coffee at home if you have to!
Atmosphere: 1
Food: 1
Service: 1
nita robison
The lady Ana ,she's your server and she is Wonderful. Verry Nice Lady.
Atmosphere: 5
Food: 5
Service: 5
Alicia Dunne
Highly recommend! I got the mint frappe and the kind woman and man working the shop were so nice! (Excuse the pic, I started drinking it and then took the photo). This is a large and is comparable to Starbucks in price but the quality is sooo much better!
Atmosphere: 5
Food: 5
Service: 5
Akshay Biniwale
Very few options available and very inconsistent with availability & pricing.
A flavoured latte which cost 5.75$ last week was 6.5$ today. The price is definitely not worth the quality of coffee
Iâd recommend driving a minute more to go to either 1) Zombie Runner for better quality or 2) Starbucks for something quick
I've been a few times and always have awful customer service. Once, I asked for two flavors and they refused. I could only have one. Today, I was trying to tell the barista someone was trying to steal her phone through the window and she cut me off telling me to pay! Just weird.
Also they don't have sauces and only syrups? Never been to a coffee shop that doesn't have the staple Ghirardelli Sauces.
Food: 2
Service: 1
April Hansen
I love the coffee. But multiple times I have gone there and they are closed before 6 pm. Today I got there at 5:48. Please update your hours, this was a waste of my time and gas.
Ashley Davie
I've been a few times and always have awful customer service. Once, I asked for two flavors and they refused. I could only have one. Today, I was trying to tell the barista someone was trying to steal her phone through the window and she cut me off telling me to pay! Just weird.Also they don't have sauces and only syrups? Never been to a coffee shop that doesn't have the staple Ghirardelli Sauces.
Food: 2
Service: 1
corbin perkins
Great coffee and blended drinks and the people that work there are very friendly.
I purchased a gift card at this location to give to my boss for Christmas. I told the woman who helped me that it was a gift for someone who goes to the Santa Clara location and loves their coffee. Well it turns out that they are all independent from each other and the card is no good at any other location! I wish they would have told me this when I purchased the card đĄ
Ana is always amazingly fast with the orders, the coffee is amazing and gives me the boost I need whenever Iâm in the area. Kind, funny and great service, itâs much better bc itâs unique.
Atmosphere: 5
Food: 5
Service: 5
Honestly, best place to go to. The service there is great, I believe the person who helped me was Ana, super friendly and very attentive, I asked for recommendations and she got all the information she needed to provide me with my now go-to coffee. I was nervous to steer away from my long term coffee shop but this experience made me realize CHANGE IS GOOD :) I will definitely be coming back! Thank you Ana for all your help I appreciate you! :)
Atmosphere: 5
Food: 5
Service: 5
The coffee is excellent, but the older man and older woman that work there are not friendly. They literally seem like they are miserable. You can feel like they hate their jobs. My biggest complaint for the one star is that they close early and without notice. Have gone 4 times from Redwood City to Mountain ViewâŠâŠâŠ.. and they are closed, This is a complete waste of time!!!! The Owner needs to address these easy to solve problems. I went today 11/23/25 (Sunday) and they are closed over 1 hour before posted times .
You have a gold mine just slipping through your finger!!!!! Fix the problems and I will fix my one star.
Atmosphere: 1
Food: 5
Service: 1
Ordered the 32 oz iced coffee. It was affordable and decent!
Atmosphere: 5
Food: 5
Service: 5
The interaction I had at this place was ridiculous. I ordered a large iced vanilla breve. He told me my total without even asking if I wanted anything else, but I added a muffin after he told me my total. He rung it up as a regular iced breve, I asked for an extra pump of vanilla and he said âoh you want vanillaâ yes, thatâs what I said. A minute after he was inputting the order he asked me how many pumps I want, I asked how many come in a large. He said a breve has no syrup. I was confused, a breve is just half and half instead of regular milk, so whatever a large iced vanilla latte has, just do that amount of syrup. But he was giving me no number of pumps for some reason, so I said I guess 5 or 6 (I like my drinks sweet) a little after I said that, he proceeded to tell me it would be A DOLLAR PER PUMP? So you want me to pay like 13 dollars for an iced vanilla breve latte? That is insane, any other place itâs maybe 7 dollars. I mentioned that the location in Milpitas doesnât charge me that way (because they donât, go there instead and save yourself the headache!) he mentioned itâs different owners. So I said forget it and I ordered a medium mango Fresca. He rung it up, I asked if he takes Apple Pay and he said yes. I tried 3 different times, my Apple Pay wasnât working. After the first time he asked me if I had American Express, I said no I have a Mastercard. The second time he asked me if I was sure I didnât have American Express, at this point I was so frusterated, because now youâre telling me I donât know what kind of card I had? I literally showed him my card on my Apple Pay so he can see the Mastercard symbol. The third time, he reminded me to press the green button after inputting my pin as if I didnât do that the first 2 times. So after the 3rd try, he just shrugged and said âsorryâ I am not kidding, I was there for 10 minutes. I know this because I checked the time I was on the phone with my boyfriend before and after I drove off. I wasted my time and left with a half assed apology and no food or drink. Absolutely insane. DO NOT GO HERE!!! Make coffee at home if you have to!
Atmosphere: 1
Food: 1
Service: 1
The lady Ana ,she's your server and she is Wonderful. Verry Nice Lady.
Atmosphere: 5
Food: 5
Service: 5
Highly recommend! I got the mint frappe and the kind woman and man working the shop were so nice! (Excuse the pic, I started drinking it and then took the photo). This is a large and is comparable to Starbucks in price but the quality is sooo much better!
Atmosphere: 5
Food: 5
Service: 5
Very few options available and very inconsistent with availability & pricing.
A flavoured latte which cost 5.75$ last week was 6.5$ today. The price is definitely not worth the quality of coffee
Iâd recommend driving a minute more to go to either 1) Zombie Runner for better quality or 2) Starbucks for something quick
Atmosphere: 2
Food: 3
Service: 2
Pretty watery
Atmosphere: 2
Food: 2
Service: 3
Restaurantji Recommends
No frills but the coffee is great.
I've been a few times and always have awful customer service. Once, I asked for two flavors and they refused. I could only have one. Today, I was trying to tell the barista someone was trying to steal her phone through the window and she cut me off telling me to pay! Just weird.
Also they don't have sauces and only syrups? Never been to a coffee shop that doesn't have the staple Ghirardelli Sauces.
Food: 2
Service: 1
I love the coffee. But multiple times I have gone there and they are closed before 6 pm. Today I got there at 5:48. Please update your hours, this was a waste of my time and gas.
I've been a few times and always have awful customer service. Once, I asked for two flavors and they refused. I could only have one. Today, I was trying to tell the barista someone was trying to steal her phone through the window and she cut me off telling me to pay! Just weird.Also they don't have sauces and only syrups? Never been to a coffee shop that doesn't have the staple Ghirardelli Sauces.
Food: 2
Service: 1
Great coffee and blended drinks and the people that work there are very friendly.
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