McDonald's
952 El Monte Ave, Mountain View
(650) 967-0328
Recent Reviews
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Rude and inefficient employees. Skip people who have been waiting for others who are pushy.
Atmosphere: 1
Food: 5
Service: 1
Place is terrible, always forgetting items in orders and portions size for drinks is absurd. Literally ripping people off. Lrg Smoothie came 3/4 full. Why get the large if you only get the med size amount?
Atmosphere: 3
Food: 3
Service: 1
Good morning long day in morning out with quick service
Atmosphere: 5
Food: 5
Service: 5
This is normally a quiet McDonalds, but today it was absolutely swamped. The drive thru queue was spilling out onto the street and inside wasn't much better. It took me half an hour to get my mobile order. Staff seemed stressed, but not rude. If the app had an option to cancel I would have, I was about to walk out without my food.
Super disorganized and understaffed. We show up and wait for our food but there is absolutely zero communication from the staff and everyone is running around heartlessly.
Atmosphere: 4
Food: 4
Service: 1
I ordered a cone and discovered that it had been served using two cones stuck together, and the inner cone still had paper inside. I almost ate it. When I brought it up, the manager said it was ‘common,’ which was frustrating because this is clearly a handling mistake, not something normal. I’m really disappointed with the way the manager handles this issue.
I really hope this location pays more attention to food prep and customer safety.
Service: 1
Manager was rude. White van parked in Drive thru with no one inside workers were in store working.
Atmosphere: 3
Food: 5
Service: 1
I like the atmosphere there It was very calm and there was a lot of menu options they bring the food to the table and the place was clean welcoming to return.
Atmosphere: 4
Food: 4
Service: 4
Clean, fast work, good atmosphere
Atmosphere: 4
Food: 4
Service: 4
Horrible service. Had coffee spilled all over my order after waiting 40 minutes
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Rude staff
This location used to be great. The employees here now are lazy and enjoy being slow and providing bad service. It's a shame.
They just put a small smoothie in for a medium and when I asked for an actually medium they just added water in the back. It comes out of machine with a certain thickness, it's not watery like soda. They should be fired immediately.
Atmosphere: 1
Food: 1
Service: 1
They let me take my bike inside to reach the patio and eat with it out there! Thank you for that! Also the bathrooms did not need a passcode which was helpful. I’ll definitely be back if I’m in the area!
The drive through at this McDonald's is usually pretty quick, and the foot is hot and good.
Atmosphere: 3
Food: 4
Service: 4
The staff is racist rude and I truly believe unjust.
I plan on going to the news outlet to speak about the way they treat African Americans and the stares are so unpleasant
Kid-friendliness: Not kid friendly at all
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Mcnuggets
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