Ordered a BOWL of tomato soup and a full steak and cheddar sandwich for my husband who was sick. It was the only thing that sounded good to him. Of course a To-go order. I got home and I am pretty sure it was a cup size and the steak and cheddar sandwich had barely any steak on it. There was a small blob of steak in the center of each half. For paying over $25 total for the two items, this felt like a rip off. I did not take photos as my sick husband was just wanting to eat whatever was put in front of him.
Atmosphere: 2
Food: 1
Service: 2
Forest
Looked more like a library rec room with food and coffee: great for meetings
Zac Yang
Sandwiches are nice!
Atmosphere: 5
Food: 5
Service: 5
Anu V
The green goddess caprese melt. Picture says all. Few tomatoes, the tiniest piece of cheese, tiniest bit of peppers, and leaves.
Atmosphere: 3
Food: 1
Service: 3
Tim Y.
This is one of the better Panera Bread locations I've been to. Although it is a busy restaurant with crowded parking lot, the food here is consistently good. The turnaround time is also much quicker than other locations. Sometimes I'll just order from the app in the parking lot, wait about 5-7 minutes, walk in , and the order's there on the shelf.The employees here are friend and welcoming. I wish I got her name but the lady who was bringing out the food to the tables was such a hard worker. She was hustling to get orders out and at the same time made sure the tables were cleared and clean for the next guests.I am bummed that Panera no longer has the tub of mac n cheese as an option in their family feasts meals with the two half sandwiches. That was such a good deal!
Jessica R.
Ordered chicken sandwich. Got it all dressed up but they forgot the chicken. Told them, they said they'd make another. After waiting awhile somone came to tell me to o get it (he came to get me, walked me to it and pointed to it). There's BARELY ANY CHICKEN in this. It's an absolute joke.
Heying D.
There's not much recommendable here. The coffee pots are often empty as are the soda fountains. Then I have to wait for them to refill and it takes up so much time. They don't keep your order. I ordered a coffee but work got in between and when I got there an hour later, the coffee cup was gone. It's not like they fill your coffee, they just give you an empty mug to fill yourself. Very annoying.And the latest, what's with this bagel? Does it even qualify as a bagel? It was the flattest disk I've ever seen.
Bethany W.
Love Panera, and appreciate the option to have a place to get work done and have Wifi available but also have substantial meal items on the menu, not just light cafe munchies. Service was fast and polite. There were many available tables when I went on a Friday afternoon and it wasn't too loud.
Harriet Longhurst
Panera Bread offers delicious, fresh food and a cozy atmosphere, making it the perfect spot for a casual dining experience.
This location is very clean. The food was very good and hot and the team was very pleasant. I rarely go to Panera Bread when I’m home, however, visiting this location in Mountain View California was a great experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Jacob Cherackal
This is based on my online ordering experience. I was visiting SF and stayed in Mountain View.To avoid any payment hassles, I chose their gift card option and ordered multiple times. About 8 times if I am not mistaken. My experience has been mixed.There has been times when the food arrived on time and was reasonably warm. However, my experience was that the food may not always be warm and the delivery person just about almost always just doesn’t keep it in a warmer. I might suggest this as an option if it takes more than 10 minutes to deliver.As for the leafy options, I feel they are not fresh and seems a bit off. The meat and eggs are well done and I certainly can recommend them.Overall, I am not sure of their delivery options or friendliness of their personals, somethings that may not be in their control.
Food: 3
Service: 4
Susan C.
I love their food I usually get the Napa chicken salad sandwich and broccoli cheese soup. yummy. sometimes the ppl are friendly and sometimes not. so I guess if your into the service part depending on their mood? we take our food to go. lol never really paid attention until last visit several ppl there not just for food but, surf the web. over all I always liked Panerai bread no matter the location. food is great.
Beck Orion
It’s nothing fancy, but it’s good when you want deli or bakery items. The mobile orders are completed quickly, however make sure to grab ALL your food because it’s normally in multiple bags on a shelf. They also forgot my muffin last time, but I think that was a one-time mistake and it’s never happened any other times.
Atmosphere: 3
Food: 5
Service: 4
Maria E
Overall, the customer service is amazing. The self-check out was easy and customer friendly to navigate. There were buzzers available to register our number for our meal. The staff brought us our meal as we waited at the table areas. The hazelnut coffee was warm and fresh. The sandwiches also tasted fresh. The environment is chill, clean and well organized.
Great.
Atmosphere: 4
Food: 4
Service: 4
Ordered a BOWL of tomato soup and a full steak and cheddar sandwich for my husband who was sick. It was the only thing that sounded good to him. Of course a To-go order. I got home and I am pretty sure it was a cup size and the steak and cheddar sandwich had barely any steak on it. There was a small blob of steak in the center of each half. For paying over $25 total for the two items, this felt like a rip off. I did not take photos as my sick husband was just wanting to eat whatever was put in front of him.
Atmosphere: 2
Food: 1
Service: 2
Looked more like a library rec room with food and coffee: great for meetings
Sandwiches are nice!
Atmosphere: 5
Food: 5
Service: 5
The green goddess caprese melt. Picture says all. Few tomatoes, the tiniest piece of cheese, tiniest bit of peppers, and leaves.
Atmosphere: 3
Food: 1
Service: 3
This is one of the better Panera Bread locations I've been to. Although it is a busy restaurant with crowded parking lot, the food here is consistently good. The turnaround time is also much quicker than other locations. Sometimes I'll just order from the app in the parking lot, wait about 5-7 minutes, walk in , and the order's there on the shelf.The employees here are friend and welcoming. I wish I got her name but the lady who was bringing out the food to the tables was such a hard worker. She was hustling to get orders out and at the same time made sure the tables were cleared and clean for the next guests.I am bummed that Panera no longer has the tub of mac n cheese as an option in their family feasts meals with the two half sandwiches. That was such a good deal!
Ordered chicken sandwich. Got it all dressed up but they forgot the chicken. Told them, they said they'd make another. After waiting awhile somone came to tell me to o get it (he came to get me, walked me to it and pointed to it). There's BARELY ANY CHICKEN in this. It's an absolute joke.
There's not much recommendable here. The coffee pots are often empty as are the soda fountains. Then I have to wait for them to refill and it takes up so much time. They don't keep your order. I ordered a coffee but work got in between and when I got there an hour later, the coffee cup was gone. It's not like they fill your coffee, they just give you an empty mug to fill yourself. Very annoying.And the latest, what's with this bagel? Does it even qualify as a bagel? It was the flattest disk I've ever seen.
Love Panera, and appreciate the option to have a place to get work done and have Wifi available but also have substantial meal items on the menu, not just light cafe munchies. Service was fast and polite. There were many available tables when I went on a Friday afternoon and it wasn't too loud.
Panera Bread offers delicious, fresh food and a cozy atmosphere, making it the perfect spot for a casual dining experience.
Restaurantji Recommends
This location is very clean. The food was very good and hot and the team was very pleasant. I rarely go to Panera Bread when I’m home, however, visiting this location in Mountain View California was a great experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
This is based on my online ordering experience. I was visiting SF and stayed in Mountain View.To avoid any payment hassles, I chose their gift card option and ordered multiple times. About 8 times if I am not mistaken. My experience has been mixed.There has been times when the food arrived on time and was reasonably warm. However, my experience was that the food may not always be warm and the delivery person just about almost always just doesn’t keep it in a warmer. I might suggest this as an option if it takes more than 10 minutes to deliver.As for the leafy options, I feel they are not fresh and seems a bit off. The meat and eggs are well done and I certainly can recommend them.Overall, I am not sure of their delivery options or friendliness of their personals, somethings that may not be in their control.
Food: 3
Service: 4
I love their food I usually get the Napa chicken salad sandwich and broccoli cheese soup. yummy. sometimes the ppl are friendly and sometimes not. so I guess if your into the service part depending on their mood? we take our food to go. lol never really paid attention until last visit several ppl there not just for food but, surf the web. over all I always liked Panerai bread no matter the location. food is great.
It’s nothing fancy, but it’s good when you want deli or bakery items. The mobile orders are completed quickly, however make sure to grab ALL your food because it’s normally in multiple bags on a shelf. They also forgot my muffin last time, but I think that was a one-time mistake and it’s never happened any other times.
Atmosphere: 3
Food: 5
Service: 4
Overall, the customer service is amazing. The self-check out was easy and customer friendly to navigate. There were buzzers available to register our number for our meal. The staff brought us our meal as we waited at the table areas. The hazelnut coffee was warm and fresh. The sandwiches also tasted fresh. The environment is chill, clean and well organized.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich