Baskin-Robbins

After waiting 10 minutes for the girl in the back room with her back to the front lobby, talking to someone else to come out, I gave up and went to the one off of Ynez.

Atmosphere: 1

Food: 1

Service: 1

Great ice

Atmosphere: 5

Food: 5

Service: 5

I came in tonight to buy a cake. It was so busy yet the shop was very clean. I was helped by Julie and I asked to buy a cake. I realized I forgot my son’s carrier and was trying to figure out how I was going to balance my baby and the cake without it dropping. Before I checked out Julie offered to walk me to my car to help. I appreciated that so much. We will be back soon.

They need an amazing job. Exceeded my expectations.

I had the best experience here the service was the best and I loved the ice cream

There have a great selection of flavors. The customer service is also excellent. This location is also attached to a Duncan Doughnut which is double trouble. Try the wild and reckless sherbet for a refreshing flavor or the jamocha almond fudge.

Terrible. Purchased a "monster" decorated ice-cream cake for my husband's bday party on Saturday, 10/30/2022. Paid $42 with a $5 tip. Stale cake, very little oreo cookie ice cream, and the frosting tasted awful...no flavor, not sweet like frosting should be. And a few hours after eating it everyone had gastric issues running to the bathroom. Called and explained to the young woman what happened and left a message for the manager/owner to please call me. Never heard back. STAY AWAY from this particular BR ice cream location.

Had the pleasure of meeting the owner of this Baskin Robbins location today while at the grocery store with my son. He called his store and told them my son would be coming in and to hook him up with whatever he wanted. It made my sons whole week! Nice to know there are still good people in the world. Thank you kind sir! P.S. my son is obsessed with your ice cream now, lol. Repeat customers for sure!

Had the pleasure of meeting the owner of this Baskin Robbins location today while at the grocery store with my son. He called his store and told them my son would be coming in and to hook him up with whatever he wanted. It made my sons whole week! Nice to know there are still good people in the world. Thank you kind sir! P.S. my son is obsessed with your ice cream now, lol. Repeat customers for sure!

5 stars bc the girl mina (i think her name is) is really really pretty

Nice to meet you!!! For my son's birthday he wanted a spongebob cake, I called and despite not having it on the list of options they very kindly said they could do it. The result was a success, my son was more than happy! Excellent service they made a beautiful and delicious cake. ?
100% recommended!!!

Great service! Good selection of ice cream. As long as you always have cotton candy for my daughter. ;-)

Great thanks?

Excellent

Horrible service. Millennials playing on their cell phone totally ignoring us as customers 10 mins later decide to tell us to fix our masks and never ask what we wanted. Corporate really needs to interview better. Maybe put your cell phones away and help your customers.