El Pollo Loco
40468 Murrieta Hot Springs Rd, Murrieta
(951) 304-7082
Recent Reviews
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Stop by this location late afternoon in hopes to pick up dinner for my family after a longs day of work. To my surprise I was informed that there was no Chicken available. It is real disappointing that you go to a location expecting to purchase what they are Known to sale but not have the product available. Do Better Pollo Loco. Had to grab dinner elsewhere.
Atmosphere: 2
Food: 1
Service: 1
Horrible experience with the Veronica and the cubby girl that was working tonight, they had no customer service and to top it off they forgot to make my chicken quesadilla.
Atmosphere: 1
Food: 1
Service: 1
I love that the cashier/clerk but my order correctly and included these sauces I wanted as well as enough of them. It sounds like such a simple task but not always so in modern America these days. She was awesome! And I love how she anticipated are needs. Wish I would have gotten her name or else I would mention her more specifically in this review. And I must add that the food was cooked to perfection and absolutely delicious! I love that this place is so close to my house! It's a go-to place for me and my family and it has been for many years.
Atmosphere: 5
Food: 5
Service: 5
Brc burrito is smaller than my
Hand, $7 for this and small drink
Worst service ever.
Staff was super helpful! They said their hi’s and bye’s. I had a problem redeeming a coupon and a girl came behind the counter to help me redeem it. Loved that! Would definitely recommend this location. Thank you!
Service: 5
Customer service is very low grade.
Food is pricey for what you get.
If you dine in, they make you order the food your self from a kiosk.
Was not impressed.
Atmosphere: 2
Food: 2
Service: 1
Idiots always forget the the sauce for tostada. It's absolute crap without that dressing. Waste of money
Aiden provided a great service. 100% should be the manager.
Atmosphere: 5
Food: 5
Service: 5
Good customer service drive thru
Restaurantji Recommends
not as good as one in
Atmosphere: 3
Food: 3
Service: 3
Always my favorite place to eat. Always such great service and great food!
Atmosphere: 5
Food: 5
Service: 5
Thank you to Veronica, Crystal, Maria, and to all the other supervisors and staff. My boys worked here for a few years and were truly blessed to be surrounded by amazing people. They learned, grew, and met wonderful friends here. This was the best first job anyone could’ve asked for. Thank you!! ???
Atmosphere: 5
Food: 5
Service: 5
Great service, food came out amazing. Love the mac n cheese
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 3pc Chicken - Leg & Thigh Meal, Mac & Cheese, Chips
Restaurant is very clean food is always great there
Atmosphere: 4
Food: 5
Service: 5
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