monsta snow

Don't use Uber Eats to order from here. They don't keep their menu up to date on the platform. Left me hanging with a $10 item that I had to try to jump through hoops to fix with Uber Eats. This was a pick up order. Could have offered something comparable but just told me to get a refund through UE. If you've ever tried to get anything back from UE you know it's going to suck. I'll not use UE again for this place. Not even sure if I'll be back.

Not a bad dessert spot with taiwanese shaved ice, boba drinks, snow and other stuff. Thai tea snow with the marshmallow on top was the pick- hit the spot perfectly.

Atmosphere: 3

Food: 5

Service: 3

Wow! Food is actually good, but staff is awful! Disinterested and unpleasant would be complimentary. Maybe the employees are family, but if the owners are paying hourlies they are costing themselves money.

Atmosphere: 1

Food: 5

Service: 1

They have shaved ice, which is pretty hard to find in the IE. Boba was ok, nothing special tbh, but the matcha shaved ice hit the spot.

Atmosphere: 5

Food: 4

Service: 5

Food tastes wonderful but it's so dang expensive

Atmosphere: 3

Food: 5

Service: 5

Very nice service, Flavors are the best, the best

Atmosphere: 5

Food: 5

Service: 5

So yummy, tons of fun treat options for mom and all the kids, the cutest decor also ❤️❤️. My kids and I love coming here

Atmosphere: 5

Food: 5

Service: 5

Fast friendly service. Affordable drinks. Lots of great choices. The are is clean lots of chairs and table to hang out with.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Strawberry Cheesecake Shaved Snow, Cookie Monsta Waffle, Thai Tea Dream Shaved Snow

My favorite is their lavender milk tea with red beans add-on. Kudos to self-order machines and the ability to adjust the sweetness level on the drinks. I can't wait to try the cafe when it opens.

Atmosphere: 4

Food: 4

Service: 4

I chose passion fruit lush and the result was terrible, it wasn't crushed ice but a glass of water that had melted and it tasted like water smell passion fruit

Atmosphere: 3

Food: 2

Service: 3

Always enjoyed coming here but recently they put in ordering kiosk and they have alot of items so it's a little confusing. To me it makes no sense to have a completely capable employee or 2 who is standing there in front of you able to take your order.But hey maybe it's me who is stuck in my ways, either way I'll just go elsewhere.

Atmosphere: 3

Food: 5

Service: 1

Always on point on flavors and expectations are always met!

Atmosphere: 5

Food: 5

Service: 5

Idk the guys name but the guy that drives the white Honda SI is always super cool and has a friendly vibe, also made the drinks super fast with a smile:), he’s kinda cute too

Atmosphere: 5

Food: 5

Service: 5

On January 24, 2024 we placed an order for a Tara Boba Freezy on the phone. My wife went in to pay and pick up, but she has never done it before, so not aware of how to do it. The individual working the counter asked if she placed the order online or phone she said phone he said go down there. My wife went and waited by the register, by the front door. For about 7 to 10 minutes with no help. A lady in front ordered some food and drinks and still the individual did not help my wife. I went in to the store, I saw the individual. He said nothing to me and went into the back. When he came out, I asked him if we could pay for our order in cash. He said wait a minute.He came down to the tablets and my wife mentioned to him that he was rude and he stated that he was the only one there, he was having problems in the back, and a lot of people ordered. I said that’s fine. Please ring it up. I pay for it and we’ll go. At that point he mumbled under his mask, and when I asked him what he said, he stated he was just putting the order in. He grabbed the tablet with both of his hands squeezed it, at that point, I knew he was mad, but he said something under his breath. I raised my voice and told him I didn’t appreciate it. Please ring up the item and we will leave.At that point, he said, I’m not serving you get out! I asked if I could get a number to the manager, and he told me he was the general manager, which he is not.We have been coming to the store for many years and getting items from them. I have never encountered a worker at this store that was rude, except him!I understand people have bad days at work, but you do not take it out on a customers. If you’re having problems, take a deep breath and remember the customers pay for your employment your well-being so don’t be rude to them. Treat them as you would like to be treated.

Atmosphere: 4

Service: 1

Delicious drinks and fun treats for the

Atmosphere: 4

Food: 4

Service: 4