Not only was the food BOMB, I got bug portions and when we encountered a small issue on OUR end not theirs, their supervisor was so incredibly kind and helpful AND patient! Kind people!
Atmosphere: 5
Food: 5
Service: 5
Fitness
I would like to say most of the staff members in this location are awesome. The ladies that work here are great, super friendly. The reason for my one star is because after so many years of coming to this restaurant today I came across an employee named Richard, I asked for a plate with steam rice And double teriyaki chicken. This employee barely put a couple of pieces in there, I waited and asked the cashier if she could please let him know that this is not the amount of chicken that I get every single time I come here which is about every day. Richard told her he needs to pay more money if he wants more chicken I felt disrespected by him because I knew the amount of chicken he put in there was not enough. I told him I’ve been coming to this location for so many years, and This is the first time I come across you And you remain so determined to charge me extra money instead of just giving me a couple more pieces, well not only did they lose a customer, but it’s not fair that this employee named Richard has authority to make these decisions and not provide any kind of customer satisfaction. There are other panda express in the area that are great about treating their customers with respect and fairly I will never step foot in this location again.
Service: 1
Diane Gibson
Terrified chicken worse i ever had. More fat than meat
Atmosphere: 3
Food: 1
Service: 1
alexandra mota
I visited Panda Express this evening for a carryout order and had a wonderful experience. Ailet, the team member who assisted me, was exceptionally kind, welcoming, and professional. Her warm demeanor and attention to detail truly stood out, and she went above and beyond to ensure my order was correct and that I felt valued as a customer. It’s not often you encounter such genuine and outstanding customer service—Ailet is a true asset to your team!
Atmosphere: 5
Food: 5
Service: 5
Charles Tyler
Half the food is fresh and the other half was old. I ordered two family feasts 80.00 worth of disappointment.
Atmosphere: 4
Food: 3
Service: 3
cesar lopez
the portion size is so little!
Mari M
This is my current favorite spot to get a quick and tasty meal whenever I'm not in the mood to cook. I love that they brought back the Beyond Orange Chicken, and they improved the recipe so much since the last time I tried it! They do cook it to order at this location, so be prepared to wait about 10 minutes or so if you plan to order that. Overall, love it here!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Bigger Plate - 2 Half Sides
Bob Barcus
This place was bad They dumped all this rice I had a Big plate All I got was a spoon full of Kung Pao and orange chicken They both looked the same
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Build Your Own Bigger Plate - 2 Half Sides
Rosita Beaty
Went here and waited in line over 15 minutes to watch the food serve pack over 8 online orders before serving the person In front of me. But rushed each customer as they told her their order. When I ask the to speak with the manager, he blow me off !!!! Very professional. Don't waste your time.
This is not the best Panda Express to go to. I'm comparing it to a different Panda Chef I went to in Corona. This food tasted powdery, hard to chew and although it was hot, it was not fresh. The flavoring was off. I suggest a different location to buy from. Not Murrieta.
Atmosphere: 3
Food: 2
Service: 4
Isac
There is a reason that this Panda Express has a 3.7 Google review rating. It is absolutely mismanaged and the management (specifically Jaime) could care less about inconveniencing people and their time.
I called someone named Magali about three weeks ago and she may or may not be the owner or general manager. I mentioned to her that time and time again, when I visit this location, it’s notorious for being out of many items, including items that They should never run out of, if someone is noticing it’s running low and calling back to the cooks to replenish it. Specifically lo mein noodles which I prefer and chicken. I mentioned this to Magali and she said she would look into it.
I went back today at 4:25 PM and of course the Orange chicken and lo mein noodles were once again completely empty. They dropped the lo mein noodles and did nothing about the orange chicken, which about six people were waiting for. I asked for Jaime the manager and mentioned to him that I had spoken to Magali and was giving this place another chance, only to be sorely disappointed once again. He had a very nonchalant attitude. After 15 minutes of waiting, I Asked him to contact Magali and see if she would comp my meal for the time wasted waiting on these items. He said “I’ll do it” and walked back into his office. He did walk over to the cooks and asked them to drop several items only after I requested he do so. After The lady prepared my order, I advised her that Jaime said he would comp my meal. She went back into his office and came out saying that he said no he wouldn’t. I then requested to speak to him again and he said “You complain all the time”. Perhaps he was upset that I had contacted Magali the previous visit. Not sure. I assured him that I would write this review and he said “do whatever you want”.
This is not the attitude of someone who cares about improving their 3.7 star review rating. In my opinion, this man should not have a managerial job and that is a reflection of the choice Magali makes. Unless you have 15 to 20 minutes to wait literally every single time you go in there for your food to be prepared, I would avoid this place like the plague.
Atmosphere: 1
Food: 1
Service: 1
christopher kerr
Came in on news year day around 6, walked in and manager is giving everyone a dirty look very unprofessional, one of the entrees I ordered looked like it has been sitting there a while I asked for a fresh batch and the manager walked over and asked why they needed more when there was still some left in bowl, young lady explained to him and he got mad and turned around, for a manager to act like this is very unprofessional and he needs to be sat down and talked to…
Candy Deaver
This location was very skimpy on the entrees I asked for half noodles and half rice I got a bunch of rice and just a tiny bit of noodles. My son wanted double Beijing beef and it looked like a single serving. Very disappointed.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Veggie Spring Rolls 2
TG Free
An all around bad experience! Had to wait twenty minutes for my food, which is not at all how I remember panda being. Small portions and wasn't given or even offered soy sauce
Clean, fast service and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Not only was the food BOMB, I got bug portions and when we encountered a small issue on OUR end not theirs, their supervisor was so incredibly kind and helpful AND patient! Kind people!
Atmosphere: 5
Food: 5
Service: 5
I would like to say most of the staff members in this location are awesome. The ladies that work here are great, super friendly. The reason for my one star is because after so many years of coming to this restaurant today I came across an employee named Richard, I asked for a plate with steam rice And double teriyaki chicken. This employee barely put a couple of pieces in there, I waited and asked the cashier if she could please let him know that this is not the amount of chicken that I get every single time I come here which is about every day.
Richard told her he needs to pay more money if he wants more chicken I felt disrespected by him because I knew the amount of chicken he put in there was not enough. I told him I’ve been coming to this location for so many years, and This is the first time I come across you And you remain so determined to charge me extra money instead of just giving me a couple more pieces, well not only did they lose a customer, but it’s not fair that this employee named Richard has authority to make these decisions and not provide any kind of customer satisfaction.
There are other panda express in the area that are great about treating their customers with respect and fairly I will never step foot in this location again.
Service: 1
Terrified chicken worse i ever had. More fat than meat
Atmosphere: 3
Food: 1
Service: 1
I visited Panda Express this evening for a carryout order and had a wonderful experience. Ailet, the team member who assisted me, was exceptionally kind, welcoming, and professional. Her warm demeanor and attention to detail truly stood out, and she went above and beyond to ensure my order was correct and that I felt valued as a customer. It’s not often you encounter such genuine and outstanding customer service—Ailet is a true asset to your team!
Atmosphere: 5
Food: 5
Service: 5
Half the food is fresh and the other half was old. I ordered two family feasts 80.00 worth of disappointment.
Atmosphere: 4
Food: 3
Service: 3
the portion size is so little!
This is my current favorite spot to get a quick and tasty meal whenever I'm not in the mood to cook. I love that they brought back the Beyond Orange Chicken, and they improved the recipe so much since the last time I tried it! They do cook it to order at this location, so be prepared to wait about 10 minutes or so if you plan to order that. Overall, love it here!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Bigger Plate - 2 Half Sides
This place was bad They dumped all this rice I had a Big plate All I got was a spoon full of Kung Pao and orange chicken They both looked the same
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Build Your Own Bigger Plate - 2 Half Sides
Went here and waited in line over 15 minutes to watch the food serve pack over 8 online orders before serving the person In front of me. But rushed each customer as they told her their order. When I ask the to speak with the manager, he blow me off !!!! Very professional. Don't waste your time.
Restaurantji Recommends
This is not the best Panda Express to go to. I'm comparing it to a different Panda Chef I went to in Corona. This food tasted powdery, hard to chew and although it was hot, it was not fresh. The flavoring was off. I suggest a different location to buy from. Not Murrieta.
Atmosphere: 3
Food: 2
Service: 4
There is a reason that this Panda Express has a 3.7 Google review rating. It is absolutely mismanaged and the management (specifically Jaime) could care less about inconveniencing people and their time.
I called someone named Magali about three weeks ago and she may or may not be the owner or general manager. I mentioned to her that time and time again, when I visit this location, it’s notorious for being out of many items, including items that They should never run out of, if someone is noticing it’s running low and calling back to the cooks to replenish it. Specifically lo mein noodles which I prefer and chicken. I mentioned this to Magali and she said she would look into it.
I went back today at 4:25 PM and of course the Orange chicken and lo mein noodles were once again completely empty. They dropped the lo mein noodles and did nothing about the orange chicken, which about six people were waiting for. I asked for Jaime the manager and mentioned to him that I had spoken to Magali and was giving this place another chance, only to be sorely disappointed once again. He had a very nonchalant attitude. After 15 minutes of waiting, I Asked him to contact Magali and see if she would comp my meal for the time wasted waiting on these items. He said “I’ll do it” and walked back into his office. He did walk over to the cooks and asked them to drop several items only after I requested he do so. After The lady prepared my order, I advised her that Jaime said he would comp my meal. She went back into his office and came out saying that he said no he wouldn’t. I then requested to speak to him again and he said “You complain all the time”. Perhaps he was upset that I had contacted Magali the previous visit. Not sure. I assured him that I would write this review and he said “do whatever you want”.
This is not the attitude of someone who cares about improving their 3.7 star review rating. In my opinion, this man should not have a managerial job and that is a reflection of the choice Magali makes. Unless you have 15 to 20 minutes to wait literally every single time you go in there for your food to be prepared, I would avoid this place like the plague.
Atmosphere: 1
Food: 1
Service: 1
Came in on news year day around 6, walked in and manager is giving everyone a dirty look very unprofessional, one of the entrees I ordered looked like it has been sitting there a while I asked for a fresh batch and the manager walked over and asked why they needed more when there was still some left in bowl, young lady explained to him and he got mad and turned around, for a manager to act like this is very unprofessional and he needs to be sat down and talked to…
This location was very skimpy on the entrees I asked for half noodles and half rice I got a bunch of rice and just a tiny bit of noodles. My son wanted double Beijing beef and it looked like a single serving. Very disappointed.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Veggie Spring Rolls 2
An all around bad experience! Had to wait twenty minutes for my food, which is not at all how I remember panda being. Small portions and wasn't given or even offered soy sauce
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