Papa Johns Pizza
40770 California Oaks Rd Suite B, Murrieta
(951) 304-7272
Recent Reviews
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The chubby girl that seems like the manager is really rude to employees, shouting all the time and blaming them for everything. Waited in store for 20 mins for order and she has a hard attitude towards everyone, bossy to employees, not polite. Employees seem like good people I don’t think they deserve that. This place could be better with better management
Atmosphere: 1
Food: 5
Service: 1
The Lady working the phone at 7:00 on 11/15/2024 was absolutely in all meanings of the word a horrible person. She was taking her anger out on her own employees and customers coming in to pick up their food. She was saying every person's name wrong when alerting people that their food was ready she would either say their name wrong, shorten their name so it was unidentifiable, or not say it all like my order. Then was asked if my order was done in her own words said “I said it like 20 times” while I was 4 feet in front of her for 30 minutes and didn’t hear the name called not even once.
Atmosphere: 1
Food: 1
Service: 1
Staff inside store is 5 stars: Managment is 0 stars. What a horrible place to work (check attached photos). How bland and miserable for a pizza place. I hope the employees find a better employer!
Atmosphere: 5
Food: 5
Service: 5
Quick and Came out hot. Never an issue with this location.
Atmosphere: 3
Food: 4
Service: 4
Ain't mad, but they forgot to cut my pizza. And when I request well done, I feel like it doesn't happen..
Atmosphere: 4
Food: 4
Service: 4
All I can legitimately say is that food quality and portions have been greatly reduced while prices have greatly increased (not surprising). I ordered a Papa Bowl with double everything and was charged for it, but what I received was nothing more than two slices of pizzas' worth of toppings in a baked bowl. I was still very hungry considering. Was not the first time I had this happen, and even explained why I was ordering double. The cashier did not understood and only said they can only give us toppings by measurement standards corporate gives them. I said you charged me for double but then didn't produce double. Another blank stare.
Atmosphere: 2
Food: 3
Service: 2
Papa John's is so much better than pizza
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Pizza
We never have issues here but always order via the app or web. Everything is usually ready in less than 30 minutes. It’s the best chain pizza store on this side of Murrieta.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Best papa johns I've ever
Food: 5
The spicy stuff crust is really good. I enjoyed every bite.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Restaurantji Recommends
I would mind a pizza
Atmosphere: 5
Food: 5
Service: 5
Service was fast and friendly, Kristie was very helpful. Kristie also was patient with us as we were unsure of what to order as a family, (which I was very apologetic about) but Kristie was great. Will definitely be back because of the service alone. Oh and the food was great, we haven’t had Papa John’s in quite some time, and I was impressed. We ended up ordering the mix it up menu so everyone in the family got a lil something they wanted. And by all means it really was good.
Recommended dishes: Six Cheese Cheesesticks with Dipping Sauce, Pizza, Chocolate Chip Cookie, Garden Fresh Pizza
The person who took my order on the phone sounded overwhelmed, he was pleasant, but seemed like he had nine other things to do. The pizza, while it tasted very good, made me very, very sick for the next 12 hours.
Atmosphere: 1
Food: 1
Service: 1
Very good service. And excellent flavor
Atmosphere: 5
Food: 5
Service: 5
Christy has a terrible attitude. I called regarding a credit. Christy was very rude. And refused to help look up order. I asked for corporates number and was told to look it up online.
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