Pho Tho

I have NO IDEA how this place is a 3.9 stars. I went with my friend and they wanted pho so I took her to this place as it was the nearest near me. OMG THAT WAS A MISTAKE! The customer service was atrocious. They used old ingredients and some of them were so old that they had a foul taste. I asked the waiter in a polite manner to address the situation and they called over a manager and the manager started yelling at us and making a scene. During this time, me and friend are just looking at each other, wondering what’s is happening rn. It didn’t not feel like real life and I am baffled as to how they managed to have any customers with attitudes and manners like that. I wouldn’t be surprised if they do things to your food before they serve you or they choose who they want to be nice to. That is NOT how you run a restaurant and they should be ASHAMED to call themselves that. Overall, just avoid this place at all costs.

Atmosphere: 1

Food: 1

Service: 1

We have been coming to the restaurant before new owners and new owner is extremely rude, They didn’t have a high chair seat for my 2yr old. They provided a booster which my son has fallen off because a kid is clumsy. all kids are. My son is 25lbs and they wouldn’t let him sit in a high chair. Nor do they provide it. They just lost a customer.

Atmosphere: 1

Food: 3

Service: 1

We are a regular customers of this restaurant because it’s really closer to our sons’ taekwondo place and all the servers of this place can attest to that. Our interest with this resto ended tonight coz of a very bad experience with a guy who boastfully claimed that he’s the manager. For so many times that we dined in at this resto, it’s our very first time that we encountered the guy. We are pretty sure that he’s the owner bcoz he has the nerve to argue with us, he has no humility and respect at all to us the customers. The problem arises when we were still happily enjoying our dinner then he approached our table and asking if we are done with the plates on our table. He’s in a hurry and keep asking if we are done eating etc etc etc. we found it kinda rude and disrespectful bcoz some of us are still eating and he keeps on approaching are table and getting the plates that he thinks we are not touching anymore. We lost our appetite when he started doing that several times so after my husband paid bcoz he came back to our table again and asking me if I’m already done then I said I’m still eating, that’s the time my husband corrected him that what he’s doing is not nice and he should let us enjoy our food first before he keeps on coming back to our table and keep asking if we are done eating and getting all the plates that he thinks are unused. For some reasons that we don’t know, It seems like he’s really in a hurry to clean up all the dirty dishes even customers are still enjoying the foods well in fact it’s only past 7pm. The surprising part was when my husband told him that tonight will be the last time we gonna eat at their resto, he made a hand gestures by boastfully putting them up in the air and telling us “ Yeah don’t go back here anymore. Go ahead. “ then in front of all the other customers eating, he clapped his hands seems like he’s giving us a signal that we need to go leave as fast as we could from their resto. He has no empathy and even shouting at my husband while answering back. Then he started saying things in a very loud voice using his Vietnamese language talking to all the servers out there which is again very rude bcoz we don’t have any ideas at all what he’s saying. We don’t even know if he’s cursing us already or saying bad words against us. That’s why we are positive that he’s the owner and not only the manager because a decent manager won’t even disrespect customers like what he did to us. A kind of manager or owner like him shouldn’t run a resto like what he has because he doesn’t even know the true meaning of customer service, humility, respect and customers rights. I’m not sure if we are the only ones who had a bad experience with him. But Hoping you guys won’t even experience at all.

Atmosphere: 1

Food: 3

Service: 1

Pho was amazing! Delicious clear broth and great noodles. We will be back.

Atmosphere: 5

Food: 5

Service: 5

Service was fast. The place appears to be a pretty popular spot. I had chicken Pho. I have been meaning to check this spot out for a while. My Pho with chicken was good.

Atmosphere: 4

Food: 4

Service: 5

Have you ever wanted to spend your hard earned money on bland overpriced and lack luster food , not to mention atrocious service ? Well this is just the place for that. One of the younger waitresses was so incredibly rude. She cut me off in the middle of ordering , wouldn’t come by for the entire meal despite the restaurant being empty , she rolled her eyes , and laughed right in front of us while we ordered. The wait for basic services took me longer than any other restaurant I’ve ever been to. The food is no where near worth the price . Save yourself from a headache and eat anywhere else but here .

The service and food was great! The food was brought out within 5-7 minutes after ordering. Can’t beat that! The waiters were really good and would check frequently to see if anything was needed. We went at 5pm on Friday and the staff was on point, all 3 waiters waited on us too so that was nice, they just pretty much rotated each table but at the same time knew what each table was doing. So I gotta say their attention to detail was spot on! Thanks for the great food and great service!

Atmosphere: 5

Food: 5

Service: 5

This review is solely for Jacob’s service (young male server). Thank you for being an absolute sweetheart! He helped me out with a takeout order and was super hospitable while I waited. This place is lucky to have you! 🤝

Atmosphere: 5

Food: 5

Service: 5

The bun bo hue is not so good, the broken rice it's alright but the pho is good, I give it 7 out of 10

Atmosphere: 5

Food: 4

Service: 5

Nothing like a hot bowl of Pho on a 100 degree day. Good thing Pho Tho has good air conditioning. We have been wanting to try this restaurant for awhile and decided to try it for lunch. It is conveniently located not far off the 215 on Murrieta Hot Springs. It is a spacious restaurant situated in a strip plaza with a lot of parking. We are shown to a booth and water to our table within seconds. With menu's in hand we both opt for the shrimp spring rolls and chicken pho. Before we know it our lunch is table side ready to be doctored and enjoyed. Spring rolls are pretty large and the peanut sauce is some of the best we have experienced in the area. The pho is extremely delicious with many fresh ingredients. The broth is flavorful with real hunks of chicken and oodles of noodles. Again, some of the best we have experienced in the area. Service is outstanding complete with smiles and never did our water glass reach empty. Price is on point with other Pho establishments and they also offer 30% off from 4-8 pm M-Th. Our visit to Pho Tho was 5 stars. We will be back.

Soooo good and fresh ! Great service and yummy as always! Thank you so much ! :D

Atmosphere: 5

Food: 5

Service: 5

Meat and veggies always fresh.

Younger girl that works there is always rude (worked dinner August 6th) she loves to roll her eyes and forget to tack on the 30% for happy hour. She forgot the last two times and I hadn’t even notice and couldn’t be bothered to go back and deal with her. I go here by myself multiple times a week and sometimes bring extra people with me. I invest close to 100-150 a month by myself because I can afford to but I can’t stand rude people, makes me think her charging me full price is on purpose, the guy server (always super nice) never forgets. I always clean up after myself and consider myself an easy table (headphones in and ask for nothing) but I’m bringing my business elsewhere. Exile her and it’s an easy 4.5 stars if you’re willing to take the risk lol

Atmosphere: 4

Food: 5

Service: 1

Ordered vegetarian spring rolls, no carrots, no, herbs. Lettuce, a little tofu, and vermicelli byt more expensive then pork or meat spring rolls. The people there don't like their jobs. No hello, like robots.

Atmosphere: 2

Food: 1

Service: 1

I have tried both takeout and dining in at this restaurant, and the pho is always amazing and generous in portion size. I also ordered their shrimp roll (I’m not sure of the exact name), which was delicious. Overall, I highly recommend this restaurant if you haven’t tried it yet. I’m definitely coming back!

Atmosphere: 4

Food: 5

Service: 5